USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

KNOWN ISSUE in mLINQS

There is currently a known issue in mLINQS FSC is working on. The error is being caused when an amendment is done in mLINQ that removes the expense lines that had a payment processed against it for an advance and another amendment is processed to add the expenses back in. This action creates duplicate lines in FSMS and produces a “fetch error” as FSMS does not know how to process against the multiple lines due to a payment being tied to one. There is currently a SNOW ticket open at FSC Tier 3/FSMS.

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

Tag: AD

Aug. 26, 2025

ALCGENL 088/25 SUBJ: ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 09-25

All Coast Guard Enlisted (ALCGENL 088/25) announces enlisted advancements effective 01 September 2025. There is a spreadsheet available on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience.

Aug. 8, 2025

Active-Duty Supplemental Advancement Eligibility Lists for August 2025

The Active-Duty Supplemental Advancement Eligibility Lists for August 2025 (reflects requests processed prior to August 1) have been posted. The list is available on PPC ADV's CG SharePoint Online page.Refer to ALCGENL message 035/18 for supplemental advancement list placement information.

July 25, 2025

ALCGENL 071/25 SUBJ: ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 08-25

All Coast Guard Enlisted (ALCGENL 071/25) announces enlisted advancements effective 01 July 2025. There is a spreadsheet available on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience.

July 24, 2025

Active-Duty Supplemental Advancement Eligibility Lists for July 2025

The Active-Duty Supplemental Advancement Eligibility Lists for July 2025 (reflects requests processed prior to July 1) have been posted. The list is available on PPC ADV's CG SharePoint Online page.Refer to ALCGENL message 035/18 for supplemental advancement list placement information.

June 24, 2025

ALCGENL 057/25 SUBJ: ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 07-25

All Coast Guard Enlisted (ALCGENL 057/25) announces enlisted advancements effective 01 July 2025. There is a spreadsheet available on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience.

April 11, 2025

ALCOAST 178/25 SUBJ: 2025 HURRICANE SEASON - ENSURING PERSONNEL READINESS

R 102100Z APR 25 MID120001842473UFM COMDT COGARD WASHINGTON DC TO ALCOASTBT UNCLASALCOAST 178/25 SSIC 4600SUBJ: 2025 HURRICANE SEASON - ENSURING PERSONNEL READINESSA. The Joint Travel Regulations (JTR)B. Coast Guard Supplement to the Joint Travel Regulations (CGS-JTR), COMDTINST 4600.17B1. Hurricane season begins 01 June and continues through 30

April 9, 2025

ALCGRECRUITING 005/25 SUBJ: PY26 COAST GUARD RECRUITING COMMAND OFFICER ACCESSION PROGRAMS, PROCEDURES, AND SELECTION PANEL SCHEDULE

ALCGRECRUITING 005/25SUBJ: PY26 COAST GUARD RECRUITING COMMAND OFFICER ACCESSION PROGRAMS, PROCEDURES, AND SELECTION PANEL SCHEDULEPlease see full message for details and actions!Coast Guard Recruiting Command's (CG RC) Panel Year 2026 (PY26) officer selection panel schedule and application submission procedures are provided for applicants,

March 5, 2025

ALCOAST 105/25 SSIC 5510 SUBJ: DIRECT ACCESS DATA BREACH AND OPERATING STATUS - SITREP 1

R 052359Z MAR 25 MID120001767785UFM COMDT COGARD WASHINGTON DC TO ALCOAST BT UNCLAS ALCOAST 105/25 SSIC 5510 SUBJ: DIRECT ACCESS DATA BREACH AND OPERATING STATUS - SITREP 1A. COMDT COGARD WASHINGTON DC 182347Z FEB 25/ALCOAST 074/251. Following the security breach announced in REF (A), Direct Access(DA) was fully restored on Wednesday, 19 February.

Jan. 31, 2025

ALCOAST 038/25 SSIC 7220 SUBJ: SPECIAL PAYS FOR HEALTH PROFESSIONS OFFICERS

ALCOAST 038/25This ALCOAST announces the implementation of special pay rates for Health Professions Officers (HPOs) for Fiscal Year (FY) 2025, in accordance with REFs (A) through (C). HPO Special Pays include accession bonus (AB), accession bonus for critical wartime skills (AB-CWS), retention bonus (RB), incentive pay (IP), and board certification