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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2200

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PPC-DG-CustomerCare@uscg.mil

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PPC Call Center Phone Contact Update

The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

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Tag: MAS

Feb. 20, 2019

Human Resource (HR) Quality Assurance (QA) Tools

E-Mail ALSPO message A/19 implements the use of the Human Resource (HR) Quality Assurance (QA) Tools by Servicing Personnel Offices (SPO). In accordance with the Coast Guard Pay Manual, COMDINST M7220.29 (series), Pay and Personnel Center (PPC) and SPOs are required to ensure pay and personnel transactions are submitted accurately and timely. These HR QA tools will assist with meeting the requirements set forth in the Coast Guard Pay Manual, COMDINST M7220.29 (series).

Jan. 24, 2019

New Idaho W-4 helps taxpayers estimate paycheck withholding

The Form ID W-4 is here! This first-ever Idaho W-4 form is a new and improved tool to help make the payroll withholding process simpler, easier and specific to Idaho tax law. The Idaho-specific W-4 form is on our website at tax.idaho.gov/w4form.

Jan. 23, 2019

Foreign Language Proficiency Pay Allocations Updated

ALCOAST 014/19 updates both the Interpreter and Linguist allocation lists located on the FLPP page on CGPortal: http://cglink.uscg.mil/cd873734. Changes to allocations go into effect 01 Feb 2019.

Dec. 14, 2018

Reminder for SPOs: Changing State Taxes

When changing a member's state income tax withholding, always insert a new row from the Federal Tax Data tab. This is counter-intuitive given there's a separate State Tax Data tab but that's how it works.

Nov. 19, 2018

Obligated Service Requirement to Attend Class "A" School

In order for a member to execute orders to Class A School they must have at least 24 months of service remaining on their enlistment upon graduation from Class A School. It is the responsibility of the member’s Personnel and Admin Office to ensure the member meets the 24 month obligated service requirement prior to executing orders to Class A School.

Nov. 15, 2018

FY 2019 Critical Skills Retention Bonus (CSRB) Announced

ALCOAST Commandant Change Notice 133/18 announced FY 2019 Critical Skills Retention Bonus (CSRB) for fully qualified active duty, enlisted personnel in pay grades E4-E7 that are exclusively serving CGCYBER assignments in Cybersecurity Operations Center (CSOC) or Cyber Protection Team (CPT).

Nov. 7, 2018

Re-Post: Combined Federal Campaign (CFC) Online Pledge System Eliminates Paper Pledge Forms, Protects Your Private Information

Combined Federal Campaign (CFC) donations can now be made online. No need to involve your military or civilian servicing personnel office (SPO).

Oct. 29, 2018

Promulgation of Special Duty Pay (SDP) , COMDTINST 1430.1Q

Major Change: Special Duty Pay (SDP) is no longer tied to billets. Effective 01 OCT 18, members will be authorized SDP if they meet all eligibility criteria as announced COMDT COGARD WASHINGTON DC 300926 AUG 18/ACN 087/18

Oct. 2, 2018

Fiscal Year 2019 Clothing and Uniform Allowance Rates

Fiscal Year 2019 Clothing and Uniform Allowance Rates are effective on 1 October 2018

Sept. 11, 2018

TRICARE and You: Navigating the Secure Patient Portal

The Tricare Online (TOL) Patient Portal is the secure patient portal that provides registered users access to online health care information and services at military hospitals and clinics.

Sept. 4, 2018

PPC Trouble - Ticket Email Receipts Discontinued

You will no longer receive an e-mail receipt when submitting a trouble ticket form to the Coast Guard Pay & Personnel Center.

Aug. 30, 2018

Fiscal Year 2019 Aviation Incentive Pay and Aviation Bonus Program Changes

This message introduces two interventions recommended by the Officer Workforce Planning Team (OWPT) that are necessary to support Coast Guard missions and maintain aviation workforce readiness. (1) Rate increases to Aviation Incentive Pay (AvIP), which will go into effect on 01 OCT 2018. (2) The CY2019 Aviation Bonus (AvB) Program, rates and criteria. The CY19 AvB targets retention of Fixed Wing and Rotary Wing aircraft commanders with critical skill sets.

Aug. 30, 2018

Fiscal Year (FY) 2019 Enlisted Bonus Programs

This ACN announces the results of the Enlisted Workforce Planning Team (EWPT). The EWPT convened from 11-12 June 2018 to deliberate and recommend workforce policy interventions to the Assistant Commandant for Human Resources (CG-1). Interventions include non-monetary policy changes, Enlistment Bonuses (EB), Critical Skills Training Bonuses (CSTB), Selective Reenlistment Bonuses (SRB), and Critical Skills Retention Bonuses (CSRB).

Aug. 29, 2018

Retiring from Active Duty? Take Action, Make an Enrollment Choice

When you retire from active duty, your TRICARE plan options will change. Retiring from active duty is a Qualifying Life Event (QLE). A QLE allows you to enroll in a new TRICARE plan or change your coverage options within 90 days of the live event. As a retiree, you'll need to take action to enroll in a TRICARE plan if you want to continue to receive coverage for civilian care.

Aug. 24, 2018

TRICARE Access during an Evacuation or Natural Disaster

With wildfire and hurricane season underway, have a disaster preparedness plan for you and your family. Access to your TRICARE benefit, prescriptions, and medical resources may change during a disaster. Be informed and learn the best way to keep you and your family safe.