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USCG Pay & Personnel Center             

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.
 

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

  1. Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
  2. If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
  3. Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
  4. Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


Customer Support Telephone: 

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues. 

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F


E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil 

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil 


PPC Web Content Manager 

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May 5, 2025

ALCGENL 037/25 SUBJ: ENLISTED PERSONNEL MANAGEMENT (EPM) ASSIGNMENT YEAR 2026 KICK OFF

R 022015Z MAY 25 MID120001912964UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 037/25SUBJ: ENLISTED PERSONNEL MANAGEMENT (EPM) ASSIGNMENT YEAR 2026 KICK OFFA. Military Assignments and Authorized Absences, COMDTINST M1000.8 (series) B. ACN 050/20, PROMULGATION OF THE SPECIAL NEEDS PROGRAMC. SCREENING FOR OVERSEAS DUTY, PSCINST 1300D.

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May 1, 2025

ALCGOFF 034/25 SUBJ: OFFICER ASSIGNMENT YEAR 2025 (AY25) FINAL REPORT

301606Z APR 25 MID120001906734UALCGOFF 034/25SUBJ: OFFICER ASSIGNMENT YEAR 2025 (AY25) FINAL REPORTA. ALCGOFF 032/24, ASSIGNMENT YEAR 2025 (AY25) OFFICER ASSIGNMENTS KICK OFF TIMELINES,COMMUNICATIONS, AND OUTREACH1. This message concludes the AY25 Assignment Season. OPM appreciates and thanks members and commands for their patience and trust to

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April 21, 2025

ALCOAST 191/25 SUBJ: DIGITIZATION AND LONG‐TERM STORAGE OF PAPER HEALTH RECORDS UPDATE

R 211700Z APR 25 MID120001886380UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 191/25SSIC 6000SUBJ: DIGITIZATION AND LONG‐TERM STORAGE OF PAPER HEALTH RECORDSUPDATEA. Paper Health Records Data Digitization Procedural Guidance,EHRAPMO‐PG‐23‐0021. This ALCOAST is to inform service members and healthcare staff ofefforts to digitize legacy

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April 17, 2025

ALCGENL 028/25 SUBJ: ASSIGNMENT YEAR 2026 (AY26) ENLISTED PERSONNEL MANAGEMENT (EPM) BOARDS AND PANELS KICK-OFF

R 162140Z APR 25 MID120001872344UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 028/25SUBJ: ASSIGNMENT YEAR 2026 (AY26) ENLISTED PERSONNEL MANAGEMENT (EPM)BOARDS AND PANELS KICK-OFFA. Guidance and Eligibility Criteria for Enlisted Personnel Boardsand Panels, PSCINST 1401.2 (series)B. Commandant's and Master Chief Petty Officer of the Coast

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April 17, 2025

ALCGENL 027/25 SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LIST

R 162130Z APR 25 MID120001872298UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 027/25SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LISTA. ALCGENL 004/25B. ALCGENL 012/25C. Enlistments, Evaluations, and Advancements,COMDTINST M1000.2 (series)D. Guidance and Eligibility Criteria For Enlisted Personnel Boardsand Panels, PSCINST

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April 15, 2025

ALCOAST 186/25 SUBJ: UPDATE TO 2025 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA)

R 151650Z APR 25 MID120001867459UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 186/25SSIC 11101SUBJ: UPDATE TO 2025 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA) A. ALCGPSC 048/25B. Critical Housing Areas (CHA), COMDTINST 11101.15C1. This ALCOAST announces a change to REF (A). This change isintended to leverage Coast Guard housing

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April 15, 2025

ALCOAST 184/25 SUBJ: FY25 RESERVE ACTIVE AND INACTIVE DUTY TRAINING REQUIREMENTS-UPDATE 1

R 141855Z APR 25 MID120001852525UFM COMDT COGARD WASHINGTON DC TO ALCOASTBT UNCLASALCOAST 184/25 SSIC 1570SUBJ: FY25 RESERVE ACTIVE AND INACTIVE DUTY TRAINING REQUIREMENTS- UPDATE 1A. COMDT COGARD WASHINGTON DC 251755Z SEP 24/ALCOAST 375/24B. COMDT COGARD WASHINGTON DC 251750Z SEP 24/ALCOAST 374/241. This message announces important updates to the

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April 11, 2025

ALCGRSV 015/25 SUBJ: OFFICER EVALUATION SYSTEM (OES) ADMINISTRATION FOR IDPL OFFICERS

Please see full message for information and details. ALCGRSV 015/25 SUBJ: OFFICER EVALUATION SYSTEM (OES) ADMINISTRATION FOR IDPL OFFICERSOVERVIEW. As we conclude the 2024 Officer Evaluation Report (OER) season, this message outlines information, best practices, and guidance to assist units and officers with OER administration for IDPL officers.

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April 11, 2025

ALCOAST 178/25 SUBJ: 2025 HURRICANE SEASON - ENSURING PERSONNEL READINESS

R 102100Z APR 25 MID120001842473UFM COMDT COGARD WASHINGTON DC TO ALCOASTBT UNCLASALCOAST 178/25 SSIC 4600SUBJ: 2025 HURRICANE SEASON - ENSURING PERSONNEL READINESSA. The Joint Travel Regulations (JTR)B. Coast Guard Supplement to the Joint Travel Regulations (CGS-JTR), COMDTINST 4600.17B1. Hurricane season begins 01 June and continues through 30

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April 10, 2025

ALCGRSV 014/25 SUBJ: RESERVE OFFICER EVALUATION REPORT (OER) SUBMISSION UPDATE

R 101448Z APR 25FM COMCOGARD PSC WASHINGTON DCTO ALCGRSVBTUNCLASALCGRSV 014/25SUBJ: RESERVE OFFICER EVALUATION REPORT (OER) SUBMISSION UPDATEA. Officer Evaluation System Procedures PSCINST M1611.1 (series)B. Officer Accessions, Evaluations, and Promotions COMDTINST M1000.3 (series)1. On 10 April 2025 all officers on the Inactive Duty Promotion List