U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Direct Access Maintenance Scheduled
Direct Access (DA) will not be available from 9:00 PM (Central Time) on Thursday, March 4, 2021 until 1:00 AM (Central Time), Friday, March 5, 2021. The system will be offline for routine server maintenance.
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
New Direct Access & WebNow Links
Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:
New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)
The user names and passwords you use to access these systems have not changed.
Nov. 30, 2018
Thrift Savings Plan (TSP) Making Changes to the Lifecycle (L) Funds
TSP is planning adjustments to the L Funds in an effort to improve investment outcomes. Effective in January 2019, they will increase exposure to international stocks (the I Fund) from 30% to 35% of the overall stock allocation in all L Funds. The L Income Fund stock allocation (C, S, and I Funds combined) will increase from 20% to 30% over a period of up to 10 years. The L 2030, L 2040, and L 2050 overall stock allocations will hold steady for a period of years before resuming their transitions from stocks to bonds. In addition to improving investment outcomes, this pause will align the L 2030, L 2040, and L 2050 Funds with the L 2060 Fund, which will be introduced in 2020 with an initial stock allocation of 99%.
Oct. 24, 2018
TRICARE and You: Coverage while traveling
This blog is the most recent in a series helping members of the Coast Guard family understand how to use their TRICARE benefits. ... (more)
Oct. 1, 2018
Housing Flexibility for Certain Members With Dependents Undergoing a Permanent Change OF Station (PCS) Within the United States
Purpose. This ACN implements policy concerning Basic Allowance for Housing (BAH) and
housing assignment flexibility for certain members with dependents undergoing a permanent
change of station (PCS) within the United States (including Alaska and Hawaii).
Sept. 28, 2018
Implementation of Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES)
This ALCOAST announces the Coast Guard’s upcoming implementation of the Servicemembers’ Group Life Insurance (SGLI) Online Enrollment System (SOES) as directed by the Department of Veterans Affairs. SOES is a web-based system allowing Coast Guard active duty and reserve members to quickly and easily validate or change SGLI or Family SGLI (FSGLI) coverage amounts and beneficiaries.
Sept. 24, 2018
Use TRICARE Online Tools to Help You Choose a Health Plan
If you're eligible for TRICARE, you can choose from a variety of plans. This gives you options for where and how you seek medical care. But how do you decide which plan or plans are best for you and your family members? The TRICARE website can help you learn what health plans you may be eligible for and compare plan features and costs.
Sept. 11, 2018
TRICARE and You: Navigating the Secure Patient Portal
The Tricare Online (TOL) Patient Portal is the secure patient portal that provides registered users access to online health care information and services at military hospitals and clinics.
Aug. 29, 2018
Retiring from Active Duty? Take Action, Make an Enrollment Choice
When you retire from active duty, your TRICARE plan options will change. Retiring from active duty is a Qualifying Life Event (QLE). A QLE allows you to enroll in a new TRICARE plan or change your coverage options within 90 days of the live event. As a retiree, you'll need to take action to enroll in a TRICARE plan if you want to continue to receive coverage for civilian care.
Aug. 24, 2018
TRICARE Access during an Evacuation or Natural Disaster
With wildfire and hurricane season underway, have a disaster preparedness plan for you and your family. Access to your TRICARE benefit, prescriptions, and medical resources may change during a disaster. Be informed and learn the best way to keep you and your family safe.
Aug. 20, 2018
How Does the TRICARE Catastrophic Cap Work?
A catastrophic cap is the most you pay out of pocket for covered services each year. This protects you because it limits the amount of out-of-pocket expenses a family pays for TRICARE covered medical services.
Aug. 14, 2018
How to Choose or Change Your TRICARE Provider
Whether you're looking to change your primary care manager (PCM) or find a specialty care provider, you have options with TRICARE. With directories at your fingertips, you can take command of your health and your TRICARE benefit. When you enroll in TRICARE Prime, you either choose or get assigned a PCM who will manage all of your routine, non-emergency, and urgent health care.
Aug. 9, 2018
Using Your TRICARE Benefit with Other Health Insurance
Do you have employer-sponsored health insurance? Any health insurance you have in addition to TRICARE is known by TRICARE as "other health insurance," or OHI. TRICARE supplements are not OHI. If you have OHI, it becomes your primary insurance and pays any claims before TRICARE does. Learn more about how TRICARE works with OHI to make the most of your benefit.
July 27, 2018
Post 9/11 GI Bill: Changes to the Transfer of Education Benefits (TEB)
The Department of Defense (DoD) recently issued a policy change that impacts all Uniformed Service members considering the Transfer of Education Benefits (TEB). As background, the Post 9/11 GI Bill was created to be a transition/adjustment benefit offered to Service members during a time of conflict. The TEB feature of the Post-9/11 GI Bill to dependents was enacted to serve as a recruiting and retention incentive.
July 26, 2018
Changes to Post-9/11 GI Bill Transfer of Education Benefits (TEB)
Effective 12 July 2019, members with more than 16 years of military service will no longer be allowed to Transfer Education Benefits to eligible dependents
July 25, 2018
Stay Covered After Age 21 with TRICARE Young Adult
Have you recently graduated from college, but you haven't found your dream job yet? Or did you just turn 21, and you're not enrolled in college? If you're worried about your health care coverage as a military dependent, TRICARE Young Adult (TYA) may give you the coverage you need. TYA eligibility begins when regular TRICARE coverage ends at age 21, or up to age 23 if enrolled in college.
March 29, 2018
Active Duty? Enroll to Continue TRICARE Coverage After Retirement
Retiring from active duty, whether a medical retirement or a regular retirement, is a significant life event. You should know before you retire which TRICARE programs best suit your and your family’s needs.