U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
Click to subscribe
Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
New Direct Access & WebNow Links
Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:
New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)
The user names and passwords you use to access these systems have not changed.
Aug. 13, 2020
Behind on Vaccines? Get Back on Track with TRICARE
This summer, a COVID-19 vaccine is on the minds of many people. While the world waits for a vaccine, it's a good time to make sure you and your family members are on track with other important vaccines. You can review the vaccine schedule from the Centers for Disease Control and Prevention (CDC) to make sure you're on track. TRICARE covers age-appropriate doses of vaccines, as recommended by the CDC.
July 31, 2020
Improved TRICARE Formulary Search Tool Helps You Learn About Your Prescriptions
Do you have questions about your prescriptions or medications? The TRICARE Formulary Search Tool is an educational tool that can help. The updated tool makes it easier to look up specific information about your prescription drug.
July 29, 2020
COVID-19 Testing: What TRICARE Covers
You may have questions about COVID-19 testing. Two kinds of tests are used to determine SARS-CoV-2 (the virus that causes COVID-19) infection: diagnostic (viral) and antibody testing. It's important you know the difference between the tests, how to get tested, and what TRICARE covers.
July 21, 2020
Getting ready for a move? Have travel plans? TRICARE Select® Navigator might be the right tool to help you stay healthy in a new place
Eligible TRICARE Select enrollees have a new resource that can help them stay healthy—even when they are in a new place. From dealing with an injury while travelling to finding a new doctor when you move, a new program from TRICARE can help eligible TRICARE Select enrollees.
July 16, 2020
TRICARE Qualifying Life Event: Marriage
If you're newly married or marriage is in your immediate future, it's important to learn how getting married impacts your health plan options. Spouses of service members are eligible for TRICARE coverage. Your spouse's options will depend on your military status and where you live.
To learn more, read the article.
July 13, 2020
What's a TRICARE Qualifying Life Event?
A Qualifying Life Event (QLE) is a certain change in your life, such as moving, marriage, birth of a child, or retirement from active duty. This means TRICARE health plan options for you and your family may change. Learn how certain life events may change your TRICARE health plan options.
July 7, 2020
Available Now: TRICARE Retiring from the National Guard or Reserve Brochure
Are you a National Guard or Reserve member who has retired or is about to retire? When you retire from the National Guard or Reserve, your TRICARE coverage changes. Learn how TRICARE options may change for you and your family and what you must do.
June 23, 2020
Changes Coming Soon for Some TRICARE Select Retired Beneficiaries
Starting on Jan. 1, 2021, TRICARE Select Group A retired beneficiaries must pay monthly enrollment fees in order to maintain their TRICARE health coverage. This is a change, and the first time this beneficiary group will pay enrollment fees. Here the key points you need to know.
June 3, 2020
Direct-Access Password Reset Guidance
During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"
May 8, 2020
A Friendly Reminder: Keep Your DEERS Info Updated
Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.
April 3, 2020
Retirees/Annuitants/FSPA Payees Change your Federal Income Tax Withholding or Additional Withholding:
Do not use IRS W-4P (Withholding Certificate for Pension or Annuity Payments). Direct Access is configured to withhold federal income tax based on the information from the IRS W-4. Beginning on April 1, 2020, if you provide your information on a W-4P form, you will be asked to complete a W-4 instead so that the system will be able to recognize your request
March 24, 2020
The Armed Forces Retirement Home Offers Affordable Independent Living for Eligible Veterans!
The Armed Forces Retirement Home (AFRH) – which offers affordable independent living to eligible veterans in its Washington, D.C., and Gulfport, Miss. locations, is now accepting applications for residency in 2020!
Feb. 27, 2020
TRICARE Health Matters Newsletter Issue 1, 2020
Eager to learn more about your TRICARE benefit? Here are just some of the articles you can read in the latest issue of the TRICARE Health Matters Newsletter:
TRICARE Rules for Enrolling and Disenrolling
Your TRICARE Payment Options
Seeking Care While on Active Duty
Take Action to Enroll in a TRICARE Plan When You Retire
Read TRICARE Publications and Take the Survey
Dec. 9, 2019
Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region
The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.
Nov. 25, 2019
2020 Adjustments to Retired/Retainer Pay, Survivor Annuities and Premiums
The following Cost-of-Living Adjustments (COLAs) are effective December 1, 2019, based on the increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W) through the third quarter calendar year 2019. The term "retired pay" includes retainer pay and the term "members" includes former members.