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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

Direct Access Maintenance and Limited Availability Periods Scheduled

Direct Access will not be available from 9:00 PM (Central Time) on Monday, September 27, 2021 until 1:00 AM (Central Time), Tuesday, September 28, 2021. The system will be offline for routine server maintenance.

Direct Access will not be available from 5:00 AM (Central Time) on Saturday, October 2, 2021 until 5:00 AM (Central Time), Tuesday, October 5, 2021. Access will be limited to only those users who will be performing tasks associated with security update and data center move.

Direct Access will not be available from 5:00 PM (Central Time) on Friday, October 29, 2021 until 3:00 PM (Central Time), Saturday, October 30, 2021. Access will be limited to only those users who will be performing tasks associated with security update and data center move.

 
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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

PPC-DG-CustomerCare@uscg.mil

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DMDC MIL CONNECT WEB SITE LOGO MilConnect P&D On Demand Training

New URL for Viewing E-IPDR Documents

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Pay & Personnel News Updates from our Branches
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Tag: TVL

April 8, 2021

PCS Entitlements / Advances, TLE and Separation Leave Calculator

The 2021 PCS Entitlements / Advances, TLE & Separation Leave Calculator is now online

April 8, 2021

Servicing Personnel Office Contact List Update

Mailing address change for Base National Capital Region

April 2, 2021

Enrolling and Disenrolling from TRICARE

Do you know how to enroll or disenroll from TRICARE? With a premium-based plan like TRICARE Young Adult, you can do so at any time. But with TRICARE Prime and TRICARE Select plans, the rules for enrolling and disenrolling are different.

April 1, 2021

PPC Customer Newsletter / Servicing Personnel Office Newsletter

Issue 03/21 (March) of the PPC Customer Newsletter is now available.

March 26, 2021

Up to 15 days of resiliency absence for members assigned to major cutters

Update March 25,2021 - Per ACN 034/21, COVID-19 Major Cutter Resiliency Absence Update​, members who will be executing a PCS transfer in AY21, and are not able to use some or all of their Resiliency Absence days prior to executing their PCS orders, are now authorized to combine Resiliency Absence with their PCS travel, proceed time and leave.

March 16, 2021

Explore Your Provider Options with TRICARE Overseas Program

Are you looking for a doctor overseas? If so, the TRICARE Overseas Program can help you find one. Depending on your sponsor's status and where you live overseas, you may only be able to get care at a military hospital or clinic if space is available. But the good news is that you do have a wide range of civilian providers you can see for care.

March 12, 2021

What you need to know about transfer season 2021

Getting ready to PCS? Be sure to read this first.

March 11, 2021

Travel and leave policy returns to pre-pandemic status

With the exception of unofficial foreign travel, the Coast Guard has returned travel and leave approval procedures for military member to pre-pandemic status. All members should continue to make travel decisions based on the most recent travel guidance from the Centers for Disease Control (CDC).

March 10, 2021

COVID-19: Calendar Year 2021 Travel and Leave SITREP 2

This ALCOAST cancels SITREP 1 (ALCOAST 046/21) and revises procedures for foreign/domestic leave and travel. Due to current trends of the pandemic combined with the national vaccination effort, leave and travel approval policies, except for unofficial foreign travel, are returned to pre-pandemic status. However, leave and travel approving officials should weigh individual member vaccination status (vaccinated versus un-vaccinated) and site specific location COVID-19 conditions when conducting readiness risk assessment and approving leave and travel requests.

March 5, 2021

Transfer season reminders: Personally procured moves

The Household Goods (HHG) transportation peak season, which runs from 15 May through 31 Aug, is fast approaching. During peak season it may be difficult to secure a Government-contracted transportation service provider (TSP) that meets the member’s desired packing, pick-up, and delivery dates. If a TSP cannot be contracted, or if a member prefers,

March 4, 2021

2021 PCS Season Household Goods Guidance Issued

Two important messages have been issued providing guidance for those with PCS orders this year.

Feb. 11, 2021

2021 Annual review of critical housing areas

This ALCGPSC announces the Military Housing Areas (MHA) and zip codes meeting the eligibility criteria for designation as a CHA. This ALCGPSC applies to all areas in the continental United States where dependents are authorized to accompany service members.

Jan. 29, 2021

Assignment Year 2021 PCS and HHG Shipments - SITREP

ALCOAST message 030/21 provides information ​and resources for Coast Guard members transferring in the upcoming assignment year. While the information provided in the message will be of particular interest to those transferring in AY21, it also includes critical information to commands, supervisors, and SPO/ADMIN offices to assist their members in planning, preparing for, and executing PCS orders.

Jan. 5, 2021

Travel Authorizing /Approving Official (AO) Course Offline

The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.

Jan. 4, 2021

2021 PCS Mileage (MALT) and TDY Mileage Rates

Effective 1 January 2021, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.16 (sixteen cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2021 (i.e., the initial travel is started). TDY mileage rates changed on 01 January 2021. The new TDY rates shown in the article.