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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

 

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches
Results:
Tag: Absences

Sept. 15, 2021

Leave Balance Guidance for end of Fiscal Year 2021 (30 Sep 2021)

​ALCGPSC 090/21, Leave Balance Guidance for end of Fiscal Year 2021, directs ​commands and supervisors to approve or disapprove all pending Direct Access (DA) absence requests by COB 19SEP21. Requests submitted after this date must be approved or denied immediately. Military members should check their DA account to ensure all pending requests have been cleared prior to the deadline. All pending absence requests (leave), scheduled to be completed before the end of the fiscal year, will be auto-approved on 20SEP21. This includes non-chargeable leave that is in a pending status.

June 3, 2021

Increase in Leave Carryover Limits

ACN 055/21, COVID-19: Special Leave Accrual (SLA), announces updated SLA policy for Coast Guard military personnel.

April 26, 2021

Known Issue: PCS Leave Overlapping With Denied Absence Request

If PCS leave was erroneously requested through Absence Requests and then denied, it may cause an error when attempting to enter the leave in the Delay En route section of the PCS Orders. A Trouble Ticket with screenshots must be submitted to have the ‘Denied’ Absence Request deleted from DA before the PCS Orders may be completed.

March 26, 2021

Up to 15 days of resiliency absence for members assigned to major cutters

Update March 25,2021 - Per ACN 034/21, COVID-19 Major Cutter Resiliency Absence Update​, members who will be executing a PCS transfer in AY21, and are not able to use some or all of their Resiliency Absence days prior to executing their PCS orders, are now authorized to combine Resiliency Absence with their PCS travel, proceed time and leave.