U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
New Direct Access & WebNow Links
Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:
New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil (Note: CG network access required.)
The user names and passwords you use to access these systems have not changed.
June 14, 2019
TRIWEST - In Case You Missed It eNewsletter 2019
Adding a New Family Member Opens a Qualifying Life Event; Military Kids Connect Program; Coverage Now Available for Banked Donor Milk; Updating Other Health Insurance; Retiring From Active Duty Status Retro Enrollment; TRICARE Young Adult for Young Adults; Getting Care While Traveling; Re-Branded Tobacco Education Campaign; Register for Health Teleclasses; Need Help Losing Weight?
June 12, 2019
Moving Away to College May Change Your Child's TRICARE Options
Is your student heading away to college this fall? TRICARE coverage of eligible dependents extends to college students. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event (QLE). If this QLE applies to your student, you have 90 days from the date of the address change to change his or her TRICARE Prime or TRICARE Select health plan.
May 29, 2019
Your Child Transitioning to Adulthood with TRICARE Young Adult
Did your child graduate from college, but hasn't yet launched a career? Not to worry, TRICARE may still be available to provide health care coverage. A change in family composition, like when your child becomes an adult, is a TRICARE Qualifying Life Event. After your child turns age 21, they're no longer eligible for regular TRICARE.
May 22, 2019
Download Your Region's TRICARE Health Matters Newsletter Today
Download the latest East Region or West Region newsletter
May 9, 2019
A Change of Address May Mean New TRICARE Health Options
Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.
April 30, 2019
Adding a New Family Member Stateside? Take Action to Get TRICARE Coverage for Your Child
Whether giving birth or adopting, this change in your family composition is a TRICARE Qualifying Life Event (QLE). The QLE allows you to enroll any new eligible family members. Or to make changes to your TRICARE Prime or TRICARE Select health plan. You must take action to get TRICARE coverage for your newborn or adopted child. Register your newborn or adopted child in the Defense Enrollment Eligibility Reporting System, as well as choose a TRICARE health plan and enroll your child in one if necessary.
April 26, 2019
Activating Soon? Your TRICARE Options May Change
Are you a member of the National Guard or Reserve? If so, you may become eligible for active duty medical and dental benefits when called or ordered to active duty under federal orders for more than 30 days. Your family members also become eligible for active duty benefits. Activating is a change in your sponsor status. This is a TRICARE Qualifying Life Event. This means you may not be able to continue your existing coverage.
March 20, 2019
Get to Know Your TRICARE Prime Plan
TRICARE Prime is similar to a health maintenance organization, or HMO plan. This means you get most of your care from an assigned or selected primary care manager (PCM). This PCM refers you to specialists for care that he or she can't provide and works with your TRICARE regional contractor for referrals and authorizations. TRICARE Prime differs from TRICARE Select, the other TRICARE enrollment health plan.
March 13, 2019
Revised Military Transgender Service Policy
Today the Department of Defense released the updated policy on military service by transgender persons and persons with gender dysphoria. This policy will take effect on 12 APR 2019.
March 1, 2019
Everything You Need to Know about Filing Medical Claims
Did you visit your doctor recently? If you visited a TRICARE network provider, in most cases, your provider will file a claim for you after the visit. In some cases, you may have to pay for health care services upfront and file your own claim to get money back. It's important to know when you need to file a claim and how to do so.
Feb. 21, 2019
Getting Married? Know Your TRICARE Health Care Options
You and your family members may experience changes in TRICARE eligibility and coverage after getting married.
Jan. 23, 2019
Learn More about Your Benefit with 2019 TRICARE Resources
It's a new year, which means it may be time to replace the old with the new. Do you have old or outdated TRICARE brochures or handbooks laying around? If so, now is a great time to check out the new 2019 TRICARE benefit resources. TRICARE publishes handbooks, newsletters, brochures, fact sheets, and more. Visit TRICARE Publications to get started.
Dec. 26, 2018
Need Health Advice? Talk to a Registered Nurse Anytime
Sometimes you need a quick answer to a health question, and it helps to have an expert to turn to. With the Military Health System (MHS) Nurse Advice Line, you can get advice from a registered nurse anytime, 24/7. Whether you're worried about your sick child, or need health care advice while traveling, the MHS Nurse Advice Line is only a call or click away.
Sept. 24, 2018
Use TRICARE Online Tools to Help You Choose a Health Plan
If you're eligible for TRICARE, you can choose from a variety of plans. This gives you options for where and how you seek medical care. But how do you decide which plan or plans are best for you and your family members? The TRICARE website can help you learn what health plans you may be eligible for and compare plan features and costs.
Sept. 11, 2018
TRICARE and You: Navigating the Secure Patient Portal
The Tricare Online (TOL) Patient Portal is the secure patient portal that provides registered users access to online health care information and services at military hospitals and clinics.