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Subscribers to this list will receive notices and information on Coast Guard travel policy and procedures. Subscribers will also be notified of both scheduled and unscheduled outages affecting the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's web site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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PPC Travel News Updates

Oct. 14, 2021

E-Gov Travel System (ETS) Implementation Update One

The initial 72-hour period for establishing ETS accounts is complete. Members who did not establish accounts are encouraged to wait for a second email invitation from CWTSato Travel on 21 October 2021 which will open another 72-hour window to activate an account.

Oct. 4, 2021

ETS First Logon and ADVTRAV Profile Data Transfer

Per ALCOAST 361/21, the entire Coast Guard workforce (military, civilian and reserve) will receive invitations via an email from etravelservices@cwtsatotravel.com on 04 October 2021 to activate your account. These invitations will expire within 72 hours; failure to activate in the required timeline will create additional administrative workload on support staff. Commands should ensure all service members are provided adequate time to complete the activation process. Accounts will remain active for 90 days and members who have not logged on will receive a reminder to log in or risk the accounts being disabled.

Oct. 1, 2021

Applicants for New Enlisted Career Advisor Program Sought

Master chiefs, senior chiefs and chiefs can apply for a rewarding special assignment as an Enlisted Career Advisor.

Oct. 1, 2021

New E-Gov Travel System (ETS) Replaces TPAX for TDY Travel

The new travel system, E-Gov Travel System (ETS), goes live on 01 October 2021. ETS supported by CWTSato Travel is the Coast Guard’s all-in-one travel system that will assist our members with booking travel, creating and approving orders, and submitting travel claims.

Oct. 1, 2021

New Electronic Travel System Launches

Today is the day. The Coast Guard’s new electronic travel system, E-Gov Travel Service (ETS), is up and running. And so is the Coast Guard’s new Financial System Modernization System (FSMS). What does that mean for you?

Sept. 30, 2021

Temporary increase in BAH rates for Certain MHAs that have experienced abnormal rental cost increases due to COVID-2019

The financial landscape has affected many of us especially those that have relocated this year. In addition to the temporary extension in the temporary lodging expense (TLE) increase that was previously announced, the Secretary of Defense has authorized a temporary basic allowance for housing (BAH) increase for affected members within 56 military

Sept. 30, 2021

Financial System Modernization Solution (FSMS) Assist Support Team

This ALCOAST provides details about the launch and use of the FSMS ASSIST SUPPORT TEAM (FAST). FAST will utilize a tiered support system to efficiently answer questions regarding Cutover Financial System (CFS) and troubleshoot problems. Throughout the cutover period (01 October-17 November), obligations will be executed offline and entered in the CFS

Sept. 29, 2021

Temporary BAH Increase - ALCOAST 355/21

ALCOAST 355/21 announces the establishment of Temporary BAH rates for 56 United States Military Housing Areas (MHAs), promulgates Coast Guard policy, and provides implementation process guidance for eligible Coast Guard active duty personnel. Members stationed at duty stations within the respective MHAs who have experienced abnormal housing cost increases may be eligible to apply for these temporary rates effective from 01 October 2021 to 31 December 2021. No other MHA is eligible for an increase at this time.

Sept. 28, 2021

E-Gov Travel Service (ETS) List of Frequently Asked Questions Updated

Questions are coming in as we approach the ETS implementation date of 1 October 2021. We added links to User Guides & Quick Reference Cards. We added information about the Travel Assist Teams (TAT) and how to use your Government Travel Charge Card during the cutover.

E-Gov Travel System

Information on ETS, to include the FAQ page and training opportunities is located at https://www.dcms.uscg.mil/ppc/travel/ets/. Should units have direct questions regarding ETS workforce training, members should email the Travel Management Office at HQS-SMB-CG-1332-TravelManagementOffice@uscg.mil

ETS Hotline 1-866-800-8724

Travel Assist Teams are here to help you learn the new electronic travel system.

Attention

We are experiencing an extremely high volume of calls.  If you are an Approving Official or an immediate traveler, traveling within the next 48 hours, please contact the Travel Assist Team. 

All other callers, including those with travel beyond 48 hours or with policy questions, should contact their local Admin/AO for assistance.

As announced in ALCOAST 347/21, if you need assistance with the  E-Gov Travel System (ETS) call the Travel Assist Teams hotline: 1-866-800-USCG (8724) during the business hours of 8 a.m. to 8 p.m., (EDT), Monday through Friday. Once members call the hotline, they will be prompted to select a geographic region (west, central, or east time zones) for regional customer care.

Notes:

  1. Members stationed out of the continental U.S. (OCONUS) can select any region to be connected to a team member.
  2. If members call PPC directly for assistance, the PPC Customer Care Team will direct callers to the Travel Assist Team hotline.  

Travel Authorizing /Approving Official (AO) Course Offline

The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.

Travel Announcements

Messages/Announcements

Transfer Season Reminders:

updatedPCS Entitlements / Advances, TLE and Separation Leave Calculator

Pay and Personnel Center Travel eNewsletter/Frequently Asked Questions – Updated October 2020 postedfile in PDF format

Joint Travel Regulations (JTR)  change: MAP 012-20(R) – Per Diem Allowance during Isolation, Awaiting Transportation, and Government-Funded Leave. Authorizes a per diem allowance for Service members and dependents who are ordered to remain in isolation or quarantine and lodging in kind or meals in kind are not provided. It also addresses Service members and dependents who are ordered to remain in isolation or quarantine after arriving at their new Permanent Duty Station. This item also clarifies when per diem allowances are authorized for Service members and dependents who are ordered to temporarily return to the old Permanent Duty Station or an alternate location to await transportation. Lastly, this item clarifies that if a Service member is required to isolate or quarantine after returning from Government-funded leave travel, then the Service member may be issued a TDY order. Affects pars. 040102, 050106, 050107, 050603, 050816-D, and 051206.

Why haven't I been paid my travel pay?

More Travel Messages and Directives

General Travel and Contact Information
Collapse All Expand All


Did you know FINCEN disburses travel claim payments for PPC?

Note:  If you traveled under Aircraft Repair and Supply Center (ARSC) travel/training orders funded by AFC-41 and/or AC&I funds, please contact the ARSC Personnel Resources Division (PRD) Travel Administrator for assistance in determining the status of your claim.

With the FINCEN toll free number, your travel payment status can be obtained by simply entering your SSN.  You'll receive the payment status of your last five travel claims.

INCONUS CG Travelers
(1-800-564-5504)

OUTCONUS CG Travelers
(757-523-6940)


Travel Authorizing /Approving Official (AO) Course Offline

The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.

Visit our Travel AO Training and Designation Procedures page for AO designation procedures and requirements.

Preparedness for the hurricane season requires a review of evacuation entitlement as well as the evacuation manual claim submission process. This overview is intended to summarize the important points but not to replace guidance provided by the references listed. 

 

There have been multiple members this assignment season who received erroneous counseling in regards to being reimbursed the costs to ship a Privately Owned Vehicle (POV) within the Continental Unitized States (CONUS) incident to a Permanent Change of Station (PCS).  There are normally only two situations when members are authorized to ship a POV within CONUS.

  

First Situation which DOES NOT REQUIRE Authorization by COMDT (CG-1332) but must be annotated on the member’s PCS Order:

In accordance with the Joint Travel Regulations (JTR), par. 052902 and the Coast Guard Supplement to the JTR (CGS-JFTR) COMDTINST M4600.17 (series), par. 5414, a member with dependents relocating incident to a PCS within CONUS, may be reimbursed for personally procured transportation of one POV provided all of the following apply:

  • The household possesses more than one POV to be relocated to the new PDS;
  • The household then travels at one time in one POV, this would include members married to members;
  • Commercial transportation is not used by member or any dependents;
  • Member personally procures POV transportation, NOT through Government contract;
  • Member is financially responsible for all excess cost/additional expenses associated with POV transportation;
  • PCS orders must be annotated to authorize transportation to include the maximum reimbursement computation.  Computation examples are available on DTMO’s website https://www.defensetravel.dod.mil/Docs/CE-MPDT-13.pdf.

Refer to the Personnel & Pay Procedures Manual, PPCINST M1000.2 (series), Section 2.A.11, for additional procedural guidance to include how to file a claim for a member who personally procures a POV shipment within CONUS.

Second Situation which REQUIRES Prior Authorization by COMDT (CG-1332):

In accordance with the JTR, par. 052901 and CGS-JFTR, par. 5416, a member who is physically unable to drive or has insufficient time to drive and report to the new PDS may be authorized to ship a POV by COMDT (CG-1332).

One of the conditions must be met before requesting authorization from COMDT (CG-1332):

  1. The member is physically unable to drive as documented by a competent medical authority (i.e., a licensed medical practitioner); or
  2. There is insufficient time for the member to drive and report to the new PDS as ordered.  An endorsement is required from the departing and reporting commands stating that the member is unable to take the applicable travel time to safely travel by POV because of operational reasons.

Note: A dependent’s inability to drive does not satisfy this criterion.

The command from which the member is departing shall submit the request with the endorsement from the reporting command (if applicable) or medical documents (if applicable) for authorization to Commandant (CG-1332) well in advance of the members planned departure date.  There is no authority within the JTR to approve requests after the fact. Reimbursement for Personally Procured transportation of a POV is not authorized under this situation, shipment of a POV must be contracted through the Government with the Transportation Officer.

Requests must be submitted by memo to hqs-dg-lst-cg-1332-travel@uscg.mil.

Mail Travel Claims To:

Commanding Officer (TVL)
Pay & Personnel Center 
444 SE QUINCY ST
Topeka, KS 66683-3591

Mail Claims for Personally Procured Moves (PPM) ("DITY Moves") to the Coast Guard Finance Center (FINCEN):

USCG Finance Center
PO Box 4102
Chesapeake, VA 23327-4102

Note:  If you traveled under Aircraft Repair and Supply Center (ARSC) travel/training orders funded by AFC-41 and/or AC&I funds, please contact the ARSC Personnel Resources Division (PRD) Travel Administrator for assistance in determining the status of your claim.

 


 

Using WEB TPAX Manage Images to attach required TDY travel documents to claims greatly streamlines the audit process. When a claim is selected for a post-payment audit, PPC sends the traveler a courtesy impending-audit notice email with no action required. Once the audit commences, if the traveler did not attach required documents to the original claim or additional documents are needed, PPC will send the traveler an email notice (a kick back email) of what is required and will give 30 business days to scan and attach (or mail) required documents. If the traveler does not attach/submit required documents, PPC will send a final email notice informing the traveler that a debt is being created to collect all or a portion of the claim based on missing documents. In all cases, PPC will no longer send Second, Third, or Final Audit Requests. Travelers may request an audit suspension if unable to comply with documentation requests due to operational commitments. Submit audit suspension requests to PPC Customer Care, providing the claim number and the estimated end date of suspension. Submit requests via PPC Customer Care.

Guide: Travel Audit Process OverviewFile in pdf format

The mailing address for sending claims for TPAX audits is:

Commanding Officer (TVL/TPAX Audits)
U. S. Coast Guard
Pay & Personnel Center
444 SE Quincy St.
Topeka, KS 66683-3591

The Audit Travel Claim package will consist of:

  • Copy of signed orders (authorization).
  • Copy of all signed amendments.
  • Copy of travel claim (DD-1351-2 electronically signed).
  • Copy of itemized receipt(s) for all hotel/motel lodging (even if less than $75) that reflects all occupants and single daily lodging rate (Express Check-out receipts are not acceptable).
  • Copy of signed Long-Term or month to month lease agreement(s)
  • Copy of signed monthly rental receipt (proof of payment includes but is not limited to copy of money order or front and back of cancelled check)
  • Copy of airfare itinerary(s) (must reflect cost of airfare).
  • Copy of transportation receipts (even if less than $75) (including Rental Car receipts; estimated receipts are not acceptable).
  • Copy of receipts for all reimbursable expenses of $75 or more.

    Note: (1) Receipts: Credit card statements are not authorized to be used as a receipt.
    (2) Excess Baggage Charges: Please be sure the orders (or amendment) indicate authorization for 2 or more checked bags.

If the traveler is audited on multiple claims, a complete individual audit package is required for each claim requested for audit. Multiple audit packages may be sent in the same envelope to PPC Travel-Audit however each claim package must be separated by placing each audit in their own individual package that distinguishes them apart from each other. Incomplete/improperly prepared packages will be returned to the member to be separated into the individual audit packages. Additionally, Please send only copies of the required documents.

Also see pages 2-B-16 through 2-B-20 of the Personnel & Pay Procedures Manual, PPCINST M1000.2A (PDF), for records maintenance instructions and audit policies and procedures.


FY 2022 Per Diem Highlights

All current NSA lodging per diem rates will remain at FY 2021 levels. The standard lodging per diem rate will also remain unchanged at $96. The M&IE reimbursement rates were revised. The M&IE NSA tiers range from $59-$79, and the standard M&IE rate is $59. Visit https://www.gsa.gov/travel/plan-book/per-diem-rates to look up FY 2022 per diem rates.

2021 Dislocation Allowance (DLA) Rates

The 2021 DLA rates are now available - https://www.defensetravel.dod.mil/site/otherratesDLA.cfm.

Fiscal Year 2021 (FY21) Standard CONUS Per Diem Rate Announced

The FY21 Standard CONUS per diem rate is unchanged from FY20. The rate is $151 and is applicable for all official travel performed on or after 1 October 2020 to 30 September 2021.

LOCATION MAX
LODGING
LOCAL
MEALS
PROP.
MEALS
INCIDENTALS
PER DIEM
EFFECTIVE
DATE
STANDARD
CONUS RATE
96 50 33 5 151 10/01/2020

PCS Mileage (MALT) and TDY Mileage Rates

Effective 1 January 2021, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.16 (sixteen cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2021 (i.e., the initial travel is started).

TDY mileage rates changed on 01 January 2021. The new TDY rates are:

POC:
$0.56 - Automobile (if no GOV is available)
$0.16 - POC use instead of a government furnished vehicle (if a GOV is available) when use of a government furnished vehicle is to the government's advantage.
$0.54 - Motorcycle
$1.26 - Airplane

Current and previous PCS & TDY mileage rates are posted at https://www.defensetravel.dod.mil/site/otherratesMile.cfm.

 


 

Commercial airfare cost plus the TMC fee make up the commercial transportation cost (JTR, par. 020207 & FTR §301-10.109). This cost may refer to the actual cost paid for travel or a constructed cost used as a cap on reimbursement. The policy constructed cost cap is used when the traveler personally procures commercial airfare between official locations on a travel leg, commercial air is authorized and a traveler does not utilize an available TMC (ADTRAV). The cap may also be used when commercial air is authorized but another mode of transportation is used such as POV. The airfare cap is limited to an available YCA City Pair Fare plus TMC fee or if the YCA fare is unavailable the Lowest Economy Fare as determined by the AO (JTR, APP. A & FTR §301-10.106). The YCA fare includes specific taxes, charges and fees depending on whether a domestic or international flight (GSA City Pair Program). The Lowest Economy Fare would include the same costs. Please refer to the optional Airfare Cap Worksheet for assistance. Civilian employees may be authorized exception to use of a contract City Pair Fare on orders under FTR §301-10.7 & FTR §301-10.8.

Airfare Cap Worksheet file in MS Excel format(Amounts in the form are examples)

In order to determine a cost comparison between airfare and POV use enter the lowest of either the actual cost or the constructed cost of airfare then compare with the POV computed cost. If POV use is considered advantageous then the POV computed cost is reimbursable (JTR, par. 020203 & FTR §301-10.5). If POV use is not advantageous then reimbursement cannot exceed the constructed cost. TDY travel orders may authorize POV not to exceed (NTE) the cost of government procured transportation by stating “POV travel NTE the constructed cost $XXX.XX” (actual dollar amount replacing the “X’s”).

Constructive Cost of worksheetFile in Excel Format

Note: See the TPAX Constructed Cost Tutorial to learn how to input your claim when travel via POC not to exceed the policy constructed cost is authorized.

Also see Guidance and examples for Constructed Cost Computation worksheetFile in PDF format


Available City Pair Fare: https://cpsearch.fas.gsa.gov/cpsearch/search.do?method=enter

TMC Fee: /Our-Organization/Assistant-Commandant-for-Human-Resources-CG-1/Personnel-Service-Center-PSC/BOPS/PSC-BOPS-R/GOVTrvl/ADTRAV/#GetThere%20Fees

Lowest Economy Fare (recommended but not an official site): http://matrix.itasoftware.com/

 

See Guidance for Lost, Damaged, or Missing ReceiptsAdobe Acrobat Required

The following statements must accompany any claim (including audit requests) that does not include required receipts or original orders:

The statements must be completed by the traveler and signed by both the traveler and the Approving Official (AO).


 

(*) Created and updated by YN2 Amato of Air Station Miami. Petty Officer Amato  has done some amazing work with this Excel document for PCS entitlements. As many of you may there is a lot of confusion about TLE and we think this calculator will help with the understanding. YN2 Amato took the challenge and never gave up. Not only has he created a document that we all can use, but he is now one of the TLE experts. Great job YN2, we appreciate it!


Procedural Updates and Known Issues

This is a running list of known issues and procedural highlights for the past six months.

Also, be sure to visit our branch news page for travel-related news updates.

 

September:

August:

July:

  • T-PAX Authorizing Officials Validation Request - Immediate Action Required for Units (23 July 2021)
    1. The new travel system, E-Gov Travel System (ETS), implementation will begin on 01 October 21. With such a significant transition, we are in the process of updating all approval level POCs in order to mitigate risks associated with this transition period.
    2. Important Information:
      • Use the TPAX Command Reports module to generate a list of AOs or run other reports. See: TPAX Command Reports user guide for procedures.
      • Units need to ensure that all Authorizing Officials (AO) information is validated in T-PAX NLT Friday, 30JUL21, as PPC will begin transferring this data to ETS 02AUG21.
      • Ensure only current AOs remain in T-PAX. If a member is no longer an AO, or the member has transferred to another unit or department within an existing unit, then an update must occur or the member should be removed.
      • If members AO’s permissions are set to expire, then members need to work towards renewing their credentials prior to 01OCT.
    3. As noted in the ALCGPSC, if information is not current in T-PAX prior to 30JUL21, units may be at risk for existing AOs to be uploaded into the wrong approval pool within ETS upon go-live of 01OCT21.
       
  • Video introduces new electronic travel system (15 July 2021)
  • ALCOAST 254/21: SITREP 1 - E-Gov Travel System (ETS) Implementation (14 July 2021)

June:

May:

April:

March:

February:

January:

  • Assignment Year 2021 PCS and HHG Shipments - SITREP: ALCOAST message 030/21 provides information ​and resources for Coast Guard members transferring in the upcoming assignment year. While the information provided in the message will be of particular interest to those transferring in AY21, it also includes critical information to commands, supervisors, and SPO/ADMIN offices to assist their members in planning, preparing for, and executing PCS orders.
  • Travel Authorizing /Approving Official (AO) Course Offline: The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.
  • PCS Mileage (MALT) and TDY Mileage Rates: Effective 1 January 2021, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.16 (sixteen cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2021 (i.e., the initial travel is started). TDY mileage rates changed on 01 January 2021. The new TDY rates are:
    POC:
    $0.56 - Automobile (if no GOV is available)
    $0.16 - POC use instead of a government furnished vehicle (if a GOV is available) when use of a government furnished vehicle is to the government's advantage.
    $0.54 - Motorcycle
    $1.26 - Airplane

    Current and previous PCS & TDY mileage rates are posted at https://www.defensetravel.dod.mil/site/otherratesMile.cfm.