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Commandant (DCMS-DPR-5)
U.S. Coast Guard
2703 Martin Luther King Jr. Ave. SE
Stop 7907
Washington, D.C. 20593-7907

Books

Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction by William Byham and Jeff Cox

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In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they “own” their jobs. 



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