USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

Travel (TVL) Branch

PPC Page Menu

PPC Customer Service Feedback

PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

Permanent Change of Station (PCS) Assist Team

“Advocating on behalf of our members and families, adding an extra layer of support to navigate the complexities of the most challenging transfers/moves and their associated difficulties.”

"We look forward to supporting unique PCS related challenges during the 2025 season!"

Contact Information and Hours:

Phone: (844) 727-2022

Email: PCSAssist@uscg.mil

Dates of Operation: 12 MAY 25 - 19 SEP 25

Hours of Operation: Monday - Friday 0600-1600 CDT

*For exceptionally emergent needs after hours, contact information for the watch-stander is available via the phone number listed above.

MY CG News Article - PCS Assist Team

Alaska Marine Highway Frequently Asked Questions

The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local help desk.