Newsletter | Retiree Service Program Guide | | PPC Retiree & Annuitant Services | 2019 Novel Coronavirus (COVID-19)
National Retiree Help Desk (NRHD) Hotline:
Is available to assist and / or to answer any questions that a retiree or a retiree spouse has regarding benefits (other than those relating to pay), health care issues, assistance in obtaining important forms and/or papers, etc. Phone :
1-833-224-6743 (833-2CG-NRHD) (toll free)
Email:
nrhdesk@gmail.com
Questions concerning pay should be directed to the Pay & Personnel Center's Retiree and Annuitant Services (PPC (RAS) Branch
Phone:
1-866-772-8724 1-785-339-3415 -- 0730-1600 M-F
Email: ppc-dg-customercare@uscg.mil
How do I report a change of address?
Report address, phone number or e-mail address changes in Retired Global Pay Self-Service. Refer to the following user guides for directions:
If you cannot access the self-service system you may report changes by telephone, by Fax or in writing. Our telephone and Fax numbers are:
Toll Free: 1-866-772-8724 Fax: 785-339-3770
You may also Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail with the change and you will receive an RAS statement to confirm that your request has been processed. When contacting PPC (CC) by e-mail, always include your employee ID number in the body of the message.
STATE TAX REMINDER: As a reminder when moving from one state to another and updating your home mailing address, don't forget to change your state tax withholdings. The retiree must request a change for state tax as an address change does not automatically change or stop the state information that the tax is being paid to.
How do I report a change in financial institution or account number?
You can change your Direct Deposit account information in Retired Global Pay Self-Service (Refer to the Change your Direct Deposit information user guide for directions). If you cannot access the self-service system you may report changes by completing form CG-2015, Pay Delivery Worksheet, and mailing it to us at:
Commanding Officer (RAS) U. S. Coast Guard Pay & Personnel Center 444 SE Quincy St Topeka KS 66683-3591
Click here for more information on maintaining your retiree information with (RAS)
Commanding Officer (RAS) U. S. Coast Guard Pay & Personnel Center 444 SE Quincy Street Topeka, KS 66683-3591 Toll Free: 1-866-772-8724 Commercial - 1-785-339-2200 Fax: 1-785-339-3770 Email: ppc-dg-customercare@uscg.mil
You may request a copy of your service record by calling, e-mailing, or writing the National Archives.
National Personnel Records Center Military Personnel Records 9700 Page Avenue St. Louis, MO 63132 (314) 801-0800
Program Manager: Robert C. Hinds Phone: 1-202-475-5451 Email: Robert.C.Hinds@uscg.mil Mailing Address: Commandant (CG-1335) U.S. Coast Guard (Attn: Retiree Services Program) 2703 Martin Luther King Jr. Ave. SE Washington DC 20593-7907
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Blended Retirement System (BRS)
Retiree Direct-Access/Global Pay Self-Service Guide CG SUPRT Personal Financial Wellness Education Class Topics List CG SUPRT Personal Financial Wellness Education On-site Class Request Form CG Retiree Caregivers Guide CG Retiree Services Program Guide - October 2019 Remember Coast Guard : Legacy.com U.S. Coast Guard Retiree to FEMA Reservist Initiative
Aug. 13, 2020
Behind on Vaccines? Get Back on Track with TRICARE
This summer, a COVID-19 vaccine is on the minds of many people. While the world waits for a vaccine, it's a good time to make sure you and your family members are on track with other important vaccines. You can review the vaccine schedule from the Centers for Disease Control and Prevention (CDC) to make sure you're on track. TRICARE covers age-appropriate doses of vaccines, as recommended by the CDC.
July 31, 2020
Improved TRICARE Formulary Search Tool Helps You Learn About Your Prescriptions
Do you have questions about your prescriptions or medications? The TRICARE Formulary Search Tool is an educational tool that can help. The updated tool makes it easier to look up specific information about your prescription drug.
July 29, 2020
COVID-19 Testing: What TRICARE Covers
You may have questions about COVID-19 testing. Two kinds of tests are used to determine SARS-CoV-2 (the virus that causes COVID-19) infection: diagnostic (viral) and antibody testing. It's important you know the difference between the tests, how to get tested, and what TRICARE covers.
July 21, 2020
Getting ready for a move? Have travel plans? TRICARE Select® Navigator might be the right tool to help you stay healthy in a new place
Eligible TRICARE Select enrollees have a new resource that can help them stay healthy—even when they are in a new place. From dealing with an injury while travelling to finding a new doctor when you move, a new program from TRICARE can help eligible TRICARE Select enrollees.
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For Retiree Travel & DA Inquiries Call: 1-866-772-8724
To Report a Death: Call: 1-866-772-8724 Email: PPC-DG-CustomerCare@uscg.mil
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