U.S. COAST GUARD
Pay & Personnel Center

Military Accounts Support (MAS) Branch

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

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Military Accounts Support (MAS) Branch

Servicing Personnel Office Auditors Support for Military HR/Pay Issues

Customers are directed to contact their P&A Office for any errors or questions on pay and/or personnel issues.  If the P&A Office is unable to resolve it, the P&A Office is to contact the servicing SPO.  If the servicing SPO is unable to resolve the issues, the SPO will contact PPC. 

NOTE:  P&A's that have transitioned under the PSI will work with the SPO as stated above. If they are unable to resolve the issues, the P&A Supervisor or SPO Payment Approving Official shall submit a ticket per the Task/Timeline attached to the Interim Technical Authority Guidance (PSCNOTE 5402). Customers should not be contacting PPC directly for any pay or personnel issues. We will continue to reroute inquiries directly from customers back to the servicing SPO and contact the SPO Chief to inform them that the ticket was rerouted. 

Some Trouble Tickets require specific information or formatting in order to be accepted and provide timely service. Be sure to include all the required information in the "Description of Problem/Request" section of the PPC Trouble Ticket email. Instructions and guidance can be found on the Customer Care Branch (CCB) page here: PPC Customer Care (uscg.mil)

Military payroll processing calendar

2024 Calendar Year Schedule

2024 Payroll Processing Schedule (E-Mail ALSPO C/23)

2023 Calendar Year Schedule

2023 Payroll Processing Schedule (E-Mail ALSPO A/22 Change 1)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.

Military Accounts Support News Updates
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Dec. 19, 2022

Basic Allowance for Housing Rates for 2023 Released

The Department of Defense has released the 2023 Basic Allowance for Housing rates. Basic Allowance for Housing rates will increase an average of 12.1 percent when the new rates take effect on January 1, 2023. An estimated $26.8 billion will be paid to approximately one million Service members. The significant increase in average BAH rates is reflective of the unique market conditions experienced across many locations nationwide over the past year. While average BAH rates increased substantially, different rental markets experience different market trends, and the 2023 BAH rates reflect those geographic market condition differences.

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Dec. 16, 2022

Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) message 231/22 announces enlisted advancements authorized effective 1 January 2023. There is a spreadsheet available on PPC's Advancement CG SharePoint site that you can sort by unit or SPO for your convenience.

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Dec. 13, 2022

Promulgation OF Coast Guard Military Human Resource Record (CGMHRR) System

ALCOAST 497/22 announces the promulgation of Coast Guard Military Human Resource Record (CGMHRR) System, COMDTINST 1080.10J , and the cancellation of Military Personnel Data Records (PDR) System, COMDTINST M1080.10I. The EI-PDR, SPO PDR, and Unit PDR have evolved into the CGMHRR, and includes the Official Military Personnel File (OMPF).

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Dec. 6, 2022

ALCOAST 478/22 - Update 1 - FY23 Special Duty Pay (SPP) And Assignment Pay (AP)

Provides numerous changes to FY23 SDP and AP originally authorized in ALCOAST 359/22. Effects SDP for AST Instructors, PSU Tactical Coxswains, Independent Duty Food Service Officers, Food Service Officers, and Precision Marksman-Aviation.

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Dec. 1, 2022

Thrift Savings Plan (TSP) Contribution Limits for 2023 Announced

The Internal Revenue Code places specific limits on the amount that you can contribute to employer-sponsored plans like the TSP each year. The limits for 2023 have been announced. To learn more, visit “Contribution limits.”

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Nov. 18, 2022

Payroll Processing Schedule for CY-2023 (PDF)

E-Mail ALSPO message A/22 provides the Payroll Processing Schedule for Calendar Year (CY) 2023. The link will open a PDF document.

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Nov. 16, 2022

2022 IRS Forms W-2 and 1095-C Information

2022 IRS tax forms W-2 (Wage and Tax Statement) and 1095-C (Employer-Provided Health Insurance Offer and Coverage) will be mailed no later than 31 Jan 2023 to the member's mailing address listed in Direct Access. Members will also be able to download their tax forms from Direct Access. Those who have opted out of receiving paper copies will not receive a paper copy in the mail.

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Oct. 26, 2022

Fiscal Year 2023 Clothing and Uniform Allowance Rates

Fiscal Year 2022 Clothing and Uniform Allowance Rates are effective on 1 October 2022

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Oct. 21, 2022

New Pay Entitlement - Assignment Incentive Pay for Cutters Undergoing Maintenance Periods (AIP-CMP)

Assignment Incentive Pay for Cutters Undergoing Maintenance Periods (AIP-CMP), a special pay. AIP-CMP may be paid to active duty officers and enlisted members entitled to Basic Pay under REF (B), including Reservists on active duty who are permanently assigned to a career sea pay (CSP) eligible cutter, and whose CSP has been stopped in conjunction with a lengthy cutter maintenance period, such as SLEP, MMA, etc. AIP-CMP is authorized effective 01 OCT 2022 in the amount of $200 per month.

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Sept. 23, 2022

DoD Announces Immediate and Long-Term Actions to Help Strengthen the Economic Security and Stability of Service Members and Their Families

DOD to increase BAH rates for 28 military housing areas, TLE duration from 10 to 14 days and up to 60 in some areas, and DLA rates effective 1 Oct 2022.