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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Military Accounts Support (MAS) Branch

Branch News & Announcements:

Temporary BAH Rate Increase Resources (from Military Pay & Compensation Division (CG-1332)):
  1. Temporary BAH Rate Increase – Approved Locations
  2. Temporary BAH Rate Increase – Approved Locations – All Rates by Approved Locations
  3. Flow Chart – Temporary BAH Rate Increase
  4. Frequently Asked Questions (FAQs) – Temporary  BAH Rate Increase
  5. Procedures – Temporary BAH Rate Increase
  6. USCG Application - Temporary BAH Rate Increase Updated 29 Sep 2021

More Military Accounts Support news & announcements.

2022 Military Payroll Processing Schedule

2022 Payroll Processing Schedule (E-Mail ALSPO D/21) (PDF)

2021 Military Payroll Processing Schedule

2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.


Worksheets & Calculators

SPOs (and others) may find these worksheets helpful when auditing a member's pay:

 

 


Military Accounts Support News Updates

Sept. 22, 2021

Retiring From the Service? Get to Know Your TRICARE Options

If you're getting ready to retire from active duty or reserve service, your goal is likely to make a smooth transition to civilian life. TRICARE can help you do that. When you retire from active duty or retire from the National Guard or Reserve, you'll experience a TRICARE Qualifying Life Event (QLE). QLEs open a 90-day window where you can enroll in a new TRICARE health plan or change your coverage.

Sept. 17, 2021

Known Issue: Direct Access Excel Spreadsheet Viewing- work around

​If your computer has migrated to Office 365/ The Cloud, you may experience issues viewing certain excel spreadsheets from direct access (web pages or excel 2003 version).

Sept. 16, 2021

Plan Ahead for Disasters With TRICARE

This year, we've seen the devastating effects of hurricanes, floods, snowstorms, and wildfires both in the U.S. and overseas. It's a stark reminder that natural disasters can happen anytime and anywhere. Planning ahead and staying informed can help keep you and your family safe.

Sept. 15, 2021

WEBNOW-Electronically Imaged Record Viewing Slated for Upgrade 16/17 September.

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Imaged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Sept. 10, 2021

Reserve Readiness Management Period Policy Updated

ALCOAST COMDT NOTE 088/21 promulgated a change to the minimum hour requirements for Readiness Management​ Period (RMPs) drills to the following: RMPs without pay must be a minimum of two hours in duration and not more than one RMP will be performed by an individual in one calendar day; and, RMPs for pay will not be less than four hours in duration and not more than one paid RMP will be performed by an individual in one calendar day. These changes are effect immediately.

Sept. 9, 2021

Fiscal Year 2022 Reserve Additional Training Period (ATP) and Additional Flying/Flight ATP Allocations

This ALCOAST announces FY22 Reserve Additional Training Period (ATP) allocations to amplify guidance from ALCOAST 319/21

Sept. 9, 2021

Fiscal Year 2022 Reserve Inactive Duty Training (IDT), Readiness Management Period (RMP) Scheduling Requirements and Waiver Process

This message announces key dates, responsibilities and policies for commands and SELRES members when scheduling Inactive Duty Training (IDT) drills, Readiness Management Periods (RMP), and Additional Training Periods (ATP) in FY22.

Sept. 8, 2021

Fiscal Year 2022 Reserve Active Duty for Training Scheduling Requirements

ALCOAST 317/21 announces key deadlines Selected Reserve (SELRES) members and commands must adhere to when scheduling Active Duty for Training (ADT) in FY22.

Sept. 1, 2021

Defense Travel Management Office Allowances and Regulations Update

The Defense Travel Management Office has updated the following information for 01 September 2021:

Aug. 17, 2021

TRICARE Dental Program Newsletter - Issue 3, 2021

This newsletter is for TRICARE beneficiaries who have dental coverage through the TRICARE Dental Program. In this issue, you can learn about dental safety procedures in place to protect you from COVID-19, changes to your TDP annual maximum, tips to keep your gums and teeth healthy, and more.