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USCG Pay & Personnel Center             

USPHS and NOAA Retirees/Annuitants/Former Spouses:

Because your allotments are tied to your pay (which is not paid during the government shutdown), no allotments will be paid during the government shutdown.  You should contact payees of your allotments, advising them of the situation and request guidance on making payments directly.  Contact information for major payees of allotments are provided below.

  • NEW TRICARE WEST REGION
    • TriWest Healthcare Alliance (TriWest) has replaced Health Net Federal Services, LLC (HNFS) as the West Region Contractor.
    • TriWest is accessible at tricare.mil/west Phone# 888-874-9378
    • HNFS will continue to provide service throughout the transition period and is accessible at https://www.hnfs.com/ Phone# 844-524-3578
  • NEW TRICARE EAST REGION
    • Humana Military will remain the contractor for the East Region and is accessible at tricare-east.com Phone# 800-444-5445

What's my TRICARE region in 2025?  To see which TRICARE region you reside, just enter your 5 digit ZIP Code in the block accessible at: https://tricare.mil/About/Regions

FEDVIP (Vision and Dental) – Phone# 877-888-3337

Federal Long-Term Health Insurance – Phone# 800-582-3337

Veterans Group Life Insurance (OSGLI/VGLI) – Phone# 800-419-1473

IMPORTANT NOTE - The government shutdown and your lapse in pay has NO effect on your DEERS/ID Card Eligibility, which you can confirm by calling the Defense Manpower Data Center (DMDC) Support Office.  Phone# 800-538-9552

NOAA/ PHS retired Payslips

Payslips are automatically generated as part of the overall payroll process and no NOAA or PHS retiree payments were made due to no funding.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

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Topeka, KS 66683-3591

Customer Support Telephone

PPC Customer Service

Personnel and administrative issues that are not related to DA technical issues.

Phone: (866) 772-8724
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C5I Service Center Product Support Service Desk

Assistance with password resets, logon assistance, or other DA technical issues.

Phone: (800) 821-7081
6:30 AM to 6:30 PM Eastern Time, Monday through Friday



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ALCOAST 101/25 SSIC 1000 SUBJ: REINSTATING SERVICE MEMBERS DISCHARGED UNDER THE MILITARY'S COVID-19 VACCINATION MANDATE

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R 051537Z MAR 25 MID120001766194U
FM COMDT COGARD WASHINGTON DC 
TO ALCOAST 
BT 
UNCLAS 
ALCOAST 101/25
SSIC 1000 
SUBJ: REINSTATING SERVICE MEMBERS DISCHARGED UNDER THE MILITARY'S
COVID-19 VACCINATION MANDATE
A. Executive Order on Reinstating Service Members Discharged Under
the Military's COVID-19 Vaccination Mandate of 27 JAN 2025
B. DHS Guidance on Restoring United States Coast Guard
Servicemembers of 28 JAN 2025
C. Medical Standards for Military Service: Retention,
DoDI 6130 Volume 2
D. Coast Guard Medical Manual, COMDTINST 6000.1F
E. COMDT COGARD WASHINGTON DC 262212Z AUG 21/ALCOAST 305/21
1. This ALCOAST announces the Coast Guard's first step in inviting
former members who were involuntarily separated or who voluntarily
separated as a result of the COVID-19 vaccine mandate to return to
Coast Guard service.
2. All members who were separated solely for failure to receive the
COVID-19 vaccine, or who voluntarily left the service in lieu of
receiving the vaccine, are invited to return to service, provided
they are fit for duty and meet retention requirements in REFs (C)
and (D). Members who were involuntarily separated and return to
service may be entitled to backpay and other compensation by
applying for a record correction through the Board for Correction of
Military Records (BCMR).
3. Guidance for re-accession and to request a records correction
for members seeking backpay and other benefits will be provided in
subsequent communications.
4. For questions, concerns, or re-accession resources, please
contact the Return to Service Team at:
SMB-COMDT-Return2ServiceInquiries@uscg.mil
5. Mr. Gary C. Rasicot, Deputy for Personnel Readiness
(CG-DCMS-DPR), sends.
6. Internet release is authorized.