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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Tag: SEP

June 27, 2022

Uniformed Members Transitions to New Electronic Military Record System

The Coast Guard is transitioning to a new human resource database for military members this fall, and the service is reminding all military members to start preparing. The new system will combine both your Official Military Personnel File (OMPF) and your Coast Guard Military Human Resource Record (CGMHRR) into one electronic document.

May 12, 2022

Retiree Newsletter - The Long Blue Line - Spring 2022

THE LONG BLUE LINE, SPRING 2022, YOUR RETIREE NEWSLETTER & MORE, along with previous issues of the LBL, are accessible at: https://www.longblueline.org/

April 18, 2022

Known Issue: Approval of DD-214s for Reserve Component Members

An issue has been reported concerning the timing of the approval of DD-214 forms for reserve component members.

March 29, 2022

Coast Guard Works to Pay Backlogged Claims

The Coast Guard has paid more than 25 percent of temporary duty (TDY) backlogged claims in the last week. Additionally, the Travel Assist Team (TAT) will now be available through the remainder of fiscal year 2022 (FY22) to assist with travel claims.

March 24, 2022

Personnel Support Initiative (PSI) Implementation Continues

Colleagues, the Personnel Support Initiative (PSI) is preparing to start Phase Two of implementation.  Starting in AY22, the remaining Base Personnel Support Departments, Districts, Sectors, and Air Stations will transition.  This Flag Voice is an update on the progress made in Phase One, and the way ahead.

March 23, 2022

How to Get Your PCS Claims Paid as the FSMS Transition Continues

Coast Guard introduces new procedures to speed processing of travel claims, advances, and reservations for permanent change of station

March 23, 2022

Permanent Change of Station (PCS) Travel Claims, Advances And Travel Reservations For Military Members

ALCOAST 099/22 provides current information for processing PCS advance payment requests and claims. Procedures for making travel arrangements to or from Alaska are provided as well.

March 21, 2022

Get Familiar with TRICARE Qualifying Life Events

When life changes for you, your health plan options may also change. These types of changes are called Qualifying Life Events, or QLEs. A QLE provides a unique opportunity for beneficiaries to make enrollment changes. With TRICARE Prime, including the US Family Health Plan, and TRICARE Select, the only other time you can make enrollment changes is during the annual TRICARE Open Season.

Feb. 16, 2022

Is Your DEERS Information Up to Date?

When is the last time you checked to see if your information in the Defense Enrollment Eligibility Reporting System (DEERS) is up to date? If it's been a while, take time to log in to DEERS and review your information. Inaccurate information in the DEERS database could prevent you from being able to use your TRICARE benefits properly.

Feb. 15, 2022

Enlisted Career Guides

​ALCOAST 0454/22​ announces the release and distribution of rating-specific enlisted career guides.​

Feb. 10, 2022

E-Gov Travel System (ETS) Implementation Update (No. Three)

This ALCOAST provides an update after the Financial Systems Modernization Solution (FSMS) interface with ETS activated on 07 January 2022. While there have been many successes in vouchering travel involving the prior and current fiscal years, there continue to be challenges related to incorrect funding information and missing employee information in FSMS.

Feb. 10, 2022

How to open the DD-2656 and other advanced PDF forms on a CG standard workstation.

Many people will try opening a PDF form and find that they get an error that says "Please wait." This is not a problem with the form but has to do with the set-up of your computer's browser as the default for opening Adobe Acrobat forms. Many computers use the browser's built-in PDF viewer as the default for opening Adobe forms, but the browser's viewer cannot handle the macros built into the form. The simple solution to this problem is to save the form to your computer and then open the form by starting Acrobat Reader DC (from the start menu) and use it to open the form from its saved location. This should open the form in Adobe Acrobat Reader DC rather than your browser, allowing full functionality.

Feb. 2, 2022

CG Participation in DoD SkillBridge Program

This Flag Voice announces the Coast Guard’s official participation in DoD’s SkillBridge Program. This program complements the Transition Assistance Program in preparing our separating and retiring members for post-Coast Guard employment. Unlike TAPS, however, SkillBridge is a discretionary program; COs, CDRs and OinCs should only grant permission for members to participate in this up-to-six month program if they can do so with no more than minimal impact to unit readiness.

Jan. 11, 2022

Interim Technical Authority Guidance for Military Workforce Pay, Personnel, and Administration

​Interim Technical Authority Guidance for Military Workforce Pay, Personnel, and Administration, PSCNOTE 5402 is a first step towards establishing doctrine and standards for military workforce pay, personnel, and administration, a key deliverable for the Deputy Commandant for Mission Support-led Personnel Support Initiative (PSI). It states guiding principles of Customer Service, Empowerment, and Accountability that describe what success looks like, and sets standards for accuracy, timeliness, availability, responsiveness, transparency in tracking, and training.

Dec. 30, 2021

Corrected 2020 OASDI Tax Deferral IRS Form W-2C Available in Direct Access

Per IRS guidance, if you had only one employer during 2020 and your Form W-2c (Corrected Wages and Tax Statement) for 2020 only shows a correction to box 4 to account for employee Social Security tax that was deferred in 2020 and withheld in 2021 pursuant to IRS Notice 2020-65, no further steps are required.