U. S. Coast Guard Pay & Personnel Center

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PPC Call Center Phone Contact Update

In observance of the Thanksgiving Day Federal holiday, the Pay & Personnel Center’s (PPC) offices, including the PPC Call Center, will be closed on Thursday, November 24, 2022. All PPC applications will remain available during the holiday, and payroll/personnel processing will continue as normally scheduled.

Please submit all PPC Customer Care tickets to ppc-dg-customercare@uscg.mil during this time.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

Suspension of High Year Tenure (HYT)


ALCOAST 368/22

R 031257Z OCT 22 MID200080290621U
ALCOAST 368/22
SSIC 1000
A. Military Separations, COMDTINST M1000.4
1. This ALCOAST announces the suspension of enlisted HYT for active
duty members, as set forth below, until 1 January 2025. 
2. Effective immediately, active duty enlisted members who reach or 
exceed their Professional Growth Point (PGP) on or before 1 January 
2025, to include members serving on a current HYT waiver, shall not 
be separated under the HYT policy outlined in chapter 3 of REF (A).
Members serving on an expired HYT waiver with an approved 
separation authorization for CY22 should contact CG PSC-EPM-1
regarding the potential for continued service. The MWPT will 
evaluate the health of the enlisted workforce through 2024 and
will provide a recommendation to COMDT (CG-1) on executing HYT by
31 December 2024.
3. A working group has been chartered by COMDT (CG-1) to revise HYT 
as a workforce management tool. The HYT work group will continue to 
consider how to modernize HYT policy to enhance career flexibility 
while ensuring qualified individuals continue to advance into 
positions of greater leadership and responsibility.
4. All other policies outlined in REF (A) not addressed remain 
5. This message will be cancelled on 02 OCT 2023.
6. POC: COMDT (CG-133) at: HQSPolicyandStandards@uscg.mil.
7. RADM B. K. Penoyer, Assistant Commandant for Human 
Resources (CG-1), sends. 
8. Internet release is authorized.