U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


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(785) 339-2200




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https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

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P&D On Demand Training

PPC Call Center Reduced Staffing

Due to the Pay and Personnel Center's reduction of staff physically working in the building as a result of the coronavirus, the Call Center will temporarily cease answering live phone calls beginning 26 March 2020. Phone support will be limited to customers leaving a message. PPC staff will check messages daily, create trouble tickets, and work tickets via telework.

The phone number for PPC Customer Care is 1-866-772-8724.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Tag: Advancements

April 1, 2020

PPC Customer / SPO Newsletter

The March edition of the PPC Customer / SPO Newsletter is now available.

March 30, 2020

May 2020 Servicewide Examination (SWE) Competition and Master Chief Advancement Panel (MCAP)

The Coronavirus global pandemic requires our service to prioritize efforts focused on mission execution, force preservation, and personnel readiness. Consistent with that focus, and to reduce stress on our workforce during this challenging time, the May 2020 SWE cycle has been cancelled. The 2020 MCAP, originally scheduled for May 2020 will be postponed until August/September 2020. The November 2020 SWE will encompass testing for E5-E8.

March 24, 2020

Enlisted Reserve Advancement Announcement

All Coast Guard Reserve (ALCGRSV) message 013/20 announces reserve enlisted advancements authorized effective 1 April 2020.​

March 20, 2020

Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) message 44/20 announces enlisted advancements authorized effective 1 Apr 2020.

March 19, 2020

Revised Cutoffs for November 2019 Servicewide Exam (SWE) Announced

All Coast Guard Enlisted Message (ALCGENL) 043/20 ​provides the cutoff number (ADV sequence) and the name of the member at the cutoff position for the respective rate.

March 19, 2020

Revised Cutoffs for May 2019 Servicewide Exam (SWE) Announced

ALCGENL ​message 042/20 ​provides the cutoff number (ADV sequence) and the name of the member at the cutoff position for the respective rate from the May 2019 SWE Advancement Eligibility List and the 2019 MU Advancement Eligibility List with exception of BM2 which uses the supplemental List.

Feb. 28, 2020

Servicewide Examination (SWE) Guide

The Servicewide Examination (SWE) Guide provides detailed descriptions on how a SWE works along with what processes and procedures are required to be followed by members and their commands to ensure a successful SWE cycle.

Feb. 19, 2020

BM2 Active Duty Supplemental Advancement Eligibility List Posted

The advancement eligibility list for active duty BM2 supplemental advancements has been updated

Feb. 19, 2020

Reserve Supplemental Advancement Lists Updated

The advancement eligibility lists for reserve supplemental advancements have been updated

Feb. 13, 2020

Flag Voice #514 - Master Chief Advancement Panel

I am pleased to announce a significant change to the way the Coast Guard selects Master Chief Petty Officers. Starting this summer, Master Chiefs will be selected by a panel evaluated by their records of performance, a practice the DoD Services have used since the 1960’s. Previously, scores on standard tests have been the greatest contributing

Feb. 4, 2020

Enlistments, Evaluations, and Advancements Manual Revised

This is a complete revision and should be reviewed in its entirety by Coast Guard commands and members. The link is https://media.defense.gov/2020/Feb/06/2002245088/-1/-1/0/CIM_1000_2C.PDF

Jan. 24, 2020

Enlisted Rating Advancement Training System Update

This message promulgates updated advancement policy and procedures related to the Enlisted Ratings Advancement Training System (ERATS) and provides updates to the Occupational Analysis (OA) schedule.

Jan. 9, 2020

May 2020 Servicewide Exam (SWE) Competition

​ALCGENL message 003/20 announces the May 2020 SWE competition for all ratings, except MU, for advancement to pay grades E-5 through E-8.

Dec. 18, 2019

Meritorious Advancement of Enlisted Personnel

The Meritorious Advancement Program (MAP) authorizes senior leaders the opportunity to recognize and advance active duty and reserve enlisted members who show exceptional adherence to the core values of Honor, Respect, and Devotion to Duty.

Dec. 13, 2019

November 2019 SWE Advancement Eligibility List Posted

The advancement eligibility list from the November 2019 servicewide exam is posted on CG Portal