USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system. Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs. We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs. The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved. If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724

E-Mail

PPC-DG-CustomerCare@uscg.mil

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Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Pay & Personnel News Updates from our Branches

Enlisted Reserve Advancement Announcement

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July 17, 2023 —

ALCGRSV 034/23
SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 08-23
A. Enlistments, Evaluations, and Advancements, COMDTINST M1000.2 (series)
B. Reserve Policy Manual, COMDTINST M1001.28 (series)
C. Body Composition Standards Program, COMDTINST 1020.8 (series)
1. The following personnel may be advanced to the rating/paygrade indicated
effective 01 August 2023 provided the requirements of Refs A-C are met:
Rank Name DEPTID SPOID
BMC Mary Murphy 000007 045431
BMC Samuel Papp 000196 042191
BMC Rocco Steco 006444 006420
BMC Timothy Mcdaniel 038622 046734
BMC Matthew Blazewicz 000006 042822
BM1 Ryan Artman 000457 038079
BM1 Jason Brown 038632 041675
BM1 Joshua Bjorklund 000402 038079
BM1 Gabriel Ortiz-Modestti 000011 041675
BM2 Mark Giordano 000567 002667
CS1 Brian Asher 000408 042191
HS2 Marcus Mccoy 049245 042311
ME2 Miguel Kanemoto-Urias 007341 042632
ME2 Jesus Medina 007220 042632
ME2 Bairon Gomez 007220 042632
ME2 Jacob Fernandes 007274 045431
ME2 Michael Hydrick 038643 042311
MKC Ryan Swartz 000394 002420
MKC Michael Yokubaitis 000018 042191
MKC Sean Damitio 000629 042256
MKC Jason Loerwald 000239 042311
MK1 Joseph Velez 000596 042311
MK1 Montie Sibley 036066 042311
MK1 Kevin Wippel 000566 002667
MK1 Chuck Evans 007498 041675
MK1 Kristin Matuska 000324 046017
MST2 Gabrielle Zirolli 007502 041675
MST2 Joshua Sagona 007289 045431
MST2 Danna Raske 007726 042311
OS1 Kyle Urquhart 038634 041675
YN2 Paul Maynard 042191 042191
2. The Commanding Officer's (CO's) recommendation for advancement (Ready)
must be maintained for the period from recommendation to advancement. In
addition, E-7, E-8, and E-9 candidates must not have an unsatisfactory
conduct mark on an enlisted evaluation for 24 months prior to the terminal
eligibility date. Personnel failing to maintain the CO's recommendation
(Ready) for this period shall be invalidated from the Reserve Service Wide
Exam (RSWE) and Reserve Master Chief Advancement Panel (RMCAP) in which
they participated. Personnel who have been invalidated must be recommended
and qualify again through a new RSWE or RMCAP competition.
3. CO's shall immediately notify those members eligible for advancement and
take the appropriate administrative action. CO's may withhold or cancel
advancements of ineligible personnel IAW Ref B and Art. 3.A.1 of Ref C.
When an advancement is withheld or cancelled, the CO shall immediately
notify Pay & Personnel Center (ADV) by email via AOIX at CMD-SMB-CG-PPC and
info CMD-SMB-CG-PSC. Please note C2OIX does not transfer to AOIX.
4. Per Article 3.A.10 of Ref A, personnel in certain ratings must meet
security clearance requirements for advancement.
5. CO's shall ensure personnel advancing to pay grades E-7 thru E-9
obligate required service prior to advancement per Article 3.A.21.c of
Ref A.
6. The rank order number for each individual identified for advancement in
the ERAA is no longer indicated. The RSWE Advancement Eligibility List
containing the original rank order number may be found at the Pay and
Personnel Center (PPC) SharePoint site: https://uscg.sharepointmil.us/
sites/ppc/SitePages/PPC%20Advancements%20Service%20Validation%20and%
20Data%20Corrections.aspx but is subject to change. This ERAA, to include
unit designations, will be made available at the above PPC SharePoint site.
7. Upon approved advancement, members are authorized to update their rank
as it appears in the Global Address List (GAL) from the Self-Service portal
at https://EDMS.uscg.mil/SelfService. This can be done as a standard user
without requiring admin-privileges. Rank updates do not require a call to
CGFIXIT or submission of a CGFIXIT Ticket. A self-help tech-tip guide on
how to update your rank in the GAL may be found at the following SharePoint
site: https://uscg.sharepoint-mil.us/sites/C5IKnowledge/UserTechTips/
SitePages/How-to-change-your-rank-in.aspx.
8. POCs for this message are CWO3 Arnold Uhrina, email:
Arnold.Z.Uhrina@uscg.mil, phone: 202-795-6514 or YNC Jeffree C. Craigwell,
email: Jeffree.C.Craigwell@uscg.mil, phone: 202-795-6500.
9. CAPT T. E. Fryar, Chief CG PSC-RPM, sends.
10. Internet release authorized.