PPC LOGO 

U. S. Coast Guard Pay & Personnel Center

click for guides
click for guides

self-service user guides

PPC Telephone System Outage

We are experiencing intermittent issues with our telephone system. If you call and immediately receive a busy signal, contact us by e-mail to PPC-DG-CustomerCare@uscg.mil.

Direct-Access Planned Maintenance Outage

Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.

PPC Page Menu

Click the arrows to expand the menu
Click the arrows to expand the menu

E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

Feedback button
Report broken links 
or other website
issues here



Portal Login


customer care

Blended Retirement System Information

DMDC Logo/MilConnect LnkmilConnect

MyCG Logo

Coast Guard Pixel Dashboard Icon

Coast Guard SharePoint Online

Pay & Personnel News Updates from our Branches
Results:
Tag: retirement

Nov. 23, 2022

2023 Retiree and Annuitant Paydays

Retiree paydays are always on the first day of the month. If the first day of the month falls on a weekend, the pay date will move to the last business day of the payroll month.

Nov. 23, 2022

2023 Adjustments to Retired/Retainer Pay, Survivor Annuities and Premiums

The following Cost-of-Living Adjustments (COLAs) are effective December 1, 2023, based on the increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W) through the third quarter of the calendar year 2022. The term "retired pay" includes retainer pay and the term "members" includes former members.

Nov. 14, 2022

TRICARE Open Season is Here: Find the Right TRICARE Plan for You

TRICARE Open Season begins today, Nov. 14. For most TRICARE beneficiaries, this is your chance to enroll in a health plan or change health plans for coverage that starts Jan. 1, 2023. You have until Tuesday, Dec. 13, to make those changes.

Oct. 18, 2022

Fiscal Year 2023 Reserve Enlisted High Year Tenure (R-HYT)

All Coast Guard Reserve (ALCGRSV) message 059/22 provides guidance on the Reserve-High Year Tenure program for fiscal year (FY) 2023. A FY 2023 panel will be held for eligible Reserve enlisted members in the grades of E-7 and E-8. R-HYT is suspended for all other grades through FY 2023.

Oct. 13, 2022

Social Security Announces 8.7 Percent Benefit Increase for 2023

Military retired pay will also increase by 8.7 percent in 2023.

Oct. 6, 2022

Five Reasons to Switch to TRICARE Pharmacy Home Delivery

Want your prescriptions delivered to your front door? TRICARE Pharmacy Home Delivery can help. Take a minute to see how getting your prescription drugs delivered may be right for you.

Oct. 3, 2022

Suspension of High Year Tenure (HYT)

ALCOAST 368/22 announces the suspension of enlisted HYT for active duty members until January 1, 2025.

Sept. 27, 2022

ALCOAST 360/22, E-Gov Travel System (ETS) Implementation Update Four

This ALCOAST provides guidance for ETS use in preparation for FY23 and required actions for users and approvers.

Sept. 23, 2022

Commandant Hosts 40th Annual CG National Retiree Council Meeting

This year’s meeting was held in a hybrid format. During the meeting, the CGNRC discussed ways to support efforts to transition active duty members of the Coast Guard into civilian life and to “better connect active duty members and retirees,” according to Bob Hinds, Retiree Services Program manager.

Sept. 19, 2022

Procedures for the Recall to Active Duty of Retired Reservists

Reservists may be recalled, at their consent, for voluntary orders such as Active Duty for Operational Support and Extended Active Duty. This policy also includes the recall of retired reservists.

Sept. 12, 2022

Q&A: What You Need to Know for Federal Benefits Open Season

The Federal Benefits Open Season starts Nov. 14 and ends Dec. 12, 2022. This open season is for dental and vision coverage through the Federal Employees Dental and Vision Insurance Program (FEDVIP). FEDVIP is offered by the U.S. Office of Personnel Management and is separate from TRICARE and TRICARE Open Season activities.

Sept. 12, 2022

A Checklist to Help You Prepare for 2022 TRICARE Open Season

TRICARE Open Season starts Nov. 14 and ends Dec. 13, 2022. Open season is the time when most TRICARE families can make changes to their TRICARE health care coverage for next year. Preparing for open season now can help you make the best selection later.

Aug. 30, 2022

Make Sure You Understand Recent TRICARE Telehealth Policy Changes

At the start of the COVID-19 pandemic, the Defense Health Agency (DHA) made several temporary updates to the TRICARE benefit regarding telehealth. The DHA recently updated these telehealth policies.

Aug. 26, 2022

TRICARE Helps You Stay On Top of Preventive Health Care

Preventive health checkups can help prevent health problems before they start. They can also help in the detection of conditions that you may be at risk for. TRICARE covers many types of preventive health care exams and screenings.

Aug. 10, 2022

Retiring From National Guard or Reserve? Know Your TRICARE Options

Are you thinking about retiring from the National Guard or Reserve? Since your TRICARE health plan options change as you age, it's important to understand the plans you and your family members may be eligible for at each stage of your retirement years.

July 28, 2022

Have TRICARE For Life Costs Questions? Find Answers Here

A good understanding of how Medicare and TRICARE For Life (TFL) work together is important. Here are Q&As to help you better understand the costs associated with TFL. Read the article to learn more

July 8, 2022

Retirees Now Have More Time to Transition Into Their Forever Home

A major change in Joint Travel Regulations (JTR) for household goods (HHG) transportation was announced on June 24. Previously, members had a year following retirement to coordinate their HHG transportation. Now, members have three years to schedule their HHG after retirement.

June 14, 2022

Retiree and Annuitant Services Decedent Affairs

​You can report the passing of your loved one via e-mail to ppc-dg-customercare@uscg.mil or by phone at 1 866 772-8724 (business hours are: M-F 0730 to 1600).

June 2, 2022

How to Use TRICARE and Other Health Insurance at the Pharmacy

Do you have other insurance in addition to the TRICARE? TRICARE calls this other health insurance (OHI). Some OHI includes a prescription drug benefit that can be used with the TRICARE Pharmacy Program.

April 15, 2022

Do You Need All 4 Parts of Medicare for TRICARE For Life?

Do you have Medicare, or will soon be eligible to enroll? Medicare has four parts: A, B, C, and D. It's important that you understand how each part differs and which parts you'll need for TRICARE For Life.

March 3, 2022

Have Questions About Your Coverage? Start With the TRICARE Plans Overview

Did you know that there are multiple TRICARE health plans? They're all outlined in the TRICARE Plans Overview. If you're eligible for or enrolled in a TRICARE plan, this resource highlights key features, including eligibility, how to get care, and costs information for different health plans.

March 2, 2022

Is my prescription covered? Check out the TRICARE Formulary search tool

Make sure your prescription is covered by using the TRICARE Formulary Search Tool on the Express Scripts website before you go to the pharmacy.

Feb. 16, 2022

Is Your DEERS Information Up to Date?

When is the last time you checked to see if your information in the Defense Enrollment Eligibility Reporting System (DEERS) is up to date? If it's been a while, take time to log in to DEERS and review your information. Inaccurate information in the DEERS database could prevent you from being able to use your TRICARE benefits properly.

Feb. 10, 2022

How to open the DD-2656 and other advanced PDF forms on a CG standard workstation.

Many people will try opening a PDF form and find that they get an error that says "Please wait." This is not a problem with the form but has to do with the set-up of your computer's browser as the default for opening Adobe Acrobat forms. Many computers use the browser's built-in PDF viewer as the default for opening Adobe forms, but the browser's viewer cannot handle the macros built into the form. The simple solution to this problem is to save the form to your computer and then open the form by starting Acrobat Reader DC (from the start menu) and use it to open the form from its saved location. This should open the form in Adobe Acrobat Reader DC rather than your browser, allowing full functionality.

Feb. 2, 2022

What You Need to Know About TRICARE Qualifying Life Events

The new year is upon us. Will 2022 be a year of big changes? If so, how will those changes affect you and your health care coverage? It isn't uncommon for military families to experience lots of change. That's why TRICARE allows you to enroll in, or change your TRICARE coverage after certain events, known as Qualifying Life Events (QLEs).

Tags