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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

Direct Access Maintenance Scheduled

Direct Access (DA) will not be available from 9:00 PM (Central Time) on Thursday, March 4, 2021 until 1:00 AM (Central Time), Friday, March 5, 2021. The system will be offline for routine server maintenance.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

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New Direct Access & WebNow Links

Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:

New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)

The user names and passwords you use to access these systems have not changed.

Pay & Personnel News Updates from our Branches

Results:
Tag: retirement

March 3, 2021

Find Answers to Your TRICARE Cost Questions

Have you ever received a medical bill that was higher or lower than you expected it to be? If so, you aren't alone. Health care cost language can often be confusing, and it may not always be clear how much you need to pay for a particular health service. The good news is that familiarizing yourself with cost terms and how your TRICARE plan works, can help you get the most out of your coverage and avoid surprises. To learn more, read the article.

March 2, 2021

Coast Guard adopts DoD form for retired pay accounts

CG Form 4700, Coast Guard, PHS & NOAA Retired Pay Account Worksheet and Survivor Benefit Plan Election is being phased out. Coast Guard, PHS and NOAA personnel will join their DoD counterparts and begin using DD Form 2656, Data for Payment of Retired Personnel to establish their retired pay accounts at the Pay & Personnel Center.

March 2, 2021

Yeoman in the spotlight: Petty Officer 1st Class Sean Stumpf

Congratulations to Petty Officer 1st Class Sean Stumpf winner of the 2020 Coast Guard Chief Financial Officer (CFO) Awards for Excellence, Enlisted Personnel E-6 and below category. Petty Officer Stumpf, a yeoman, at the Pay & Personnel Center, in Topeka, KS, streamlined the Concurrent Retirement and Disability Pay (CRDP) process, creating a database and automating the associated Audit Error Worksheets, seamlessly integrating data from Veterans Affairs and Direct Access. These efficiencies improved processing times by 67%, facilitated clearing a year-long backlog, saved more than 10,000 work hours, and made it possible to complete over 4,400 cases totaling over $35.5M.

March 2, 2021

Federal Long Term Care Insurance Program (FLTCIP) plan

FLTCIP 3.0 is the current Federal Long Term Care Insurance Program (FLTCIP) plan, available to new applicants. This group long term care insurance plan offers comprehensive coverage, including a stay-at-home benefit and informal care provided by friends and family*, with added premium stability.

Feb. 24, 2021

Check Out: Coast Guard Retirees Now Can Pay TRICARE Enrollment Fees by Allotment

Group A retirees now pay enrollment fees to maintain their TRICARE Select or TRICARE Overseas Program Select coverage. If you're a U.S. Coast Guard, U.S. Public Health Service, or National Oceanic and Atmospheric Administration (NOAA) retiree, you can now pay your enrollment fees by allotment. This will allow you to have your enrollment fees deducted automatically from your military retirement pay.

Feb. 19, 2021

Download Your Region's TRICARE Health Matters Newsletter Today!

How much do you know about your TRICARE benefit? In this issue, you can learn how to find a provider, get care, and take command of your health. Here are some of the articles you can read in the latest issue of the TRICARE Health Matters Newsletter:

Feb. 12, 2021

Disenrolled from TRICARE Select? Here's How to Reinstate Your Coverage

As of Jan. 1, 2021, TRICARE Select Group A retirees are required to pay enrollment fees each month. If you didn't set up your enrollment fees for TRICARE Select or TRICARE Overseas Program Select coverage last year, you were disenrolled from your plan effective Dec. 31, 2020. If you want to have TRICARE Select coverage this year, you must request reinstatement with your TRICARE contractor.

Feb. 10, 2021

TRICARE Select Group A Retiree Enrollment Fee Payments Due Now

The Coast Guard is now able to accept TRICARE Select fees by allotment directly from military retired pay. However, this allotment must be completed by contacting your TRICARE contractor.

Feb. 5, 2021

Retiree Newsletter The Long Blue Line Winter 2021

The Winter 2021 edition of the Long Blue Line/Retiree Newsletter is now available.

Feb. 5, 2021

How to Find What Your TRICARE Plan Covers

Are you familiar with all the ways TRICARE covers you? TRICARE offers comprehensive coverage to help you get and stay healthy. This year, get familiar with what's covered. Knowing what services are and aren't covered will help you avoid unexpected out-of-pocket costs.

Jan. 28, 2021

RADM Hathaway and MCPO Lloyd Pierce release the CG National Retiree Council’s Annual Report

This open letter to Coast Guard retirees was written by RADM (ret.) Jeff Hathaway & MCPO (ret.) Lloyd Pierce, co-chairs of the Coast Guard National Retiree Council. The CGNRC was chartered in 1982. Its primary mission is to sustain open and positive lines of communication between the Commandant and the entire Coast Guard military retiree community through the Commandant’s executive agent, the Director of Military Personnel (CG-13).

Jan. 19, 2021

2020 Tax Statements (IRS Forms W-2, 1099R, and 1095)

Year-End Tax forms are now available via Direct-Access Self-Service.

Jan. 13, 2021

End of Year Tax Forms for Retirees and Annuitants

The IRS 1099-R, Distributions From Pensions, Annuities, Retirement or Profit-Sharing Plans, IRAs, Insurance Contracts, etc, forms are now available in Direct Access Self Service. The 1095-B, Health Coverage, forms will be available on or about 15 January. They will not be mailed this year.

Jan. 12, 2021

Keep DEERS Updated as New Plan Year Begins

Did you or your family member experience a change last year that may qualify a DEERS update? As 2021 begins, be sure your and your family’s information is up to date in the Defense Enrollment Eligibility Reporting System, or DEERS. DEERS is a database of active duty and retired service members. It also includes family members and others who are eligible for TRICARE benefits. If you don’t keep your family’s information current, it could delay their access to health care. Errors can also cause delays with your claims and prescription delivery.

Dec. 18, 2020

Separating or Retiring? Take Your Mandatory Transition Training

All members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.