U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
Click to subscribe
Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
New Direct Access & WebNow Links
Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:
New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)
The user names and passwords you use to access these systems have not changed.
May 7, 2021
How Much Do You Know About TRICARE Qualifying Life Events?
Did you know that certain life events may change your TRICARE health plan options? They're known as Qualifying Life Events (QLEs). Now, why are QLEs important to you? QLEs are the only times you can make changes to your TRICARE Prime or TRICARE Select coverage outside of TRICARE Open Season. If you're ready to learn more, the TRICARE Qualifying Life Events Fact Sheet can help.
May 4, 2021
The Long Blue Line Spring 2021 - Retiree Newsletter
The Spring edition of The Long Blue Line is now available.
April 19, 2021
Long Term Care Benefits for the Uniformed Services
Richard Hartley, USCG Retired, FedPoint | Defense Agencies Account Manger, April 19, 2021 —
A long term care event can happen at any age, and the potential financial and emotional strain that comes with it can have an impact on you, your family, and your loved ones.
April 2, 2021
Coast Guard adopts DoD form for retired pay accounts
CG Form 4700, Coast Guard, PHS & NOAA Retired Pay Account Worksheet and Survivor Benefit Plan Election is being phased out. Coast Guard, PHS and NOAA personnel will join their DoD counterparts and begin using DD Form 2656, Data for Payment of Retired Personnel to establish their retired pay accounts at the Pay & Personnel Center.
Enrolling and Disenrolling from TRICARE
Do you know how to enroll or disenroll from TRICARE? With a premium-based plan like TRICARE Young Adult, you can do so at any time. But with TRICARE Prime and TRICARE Select plans, the rules for enrolling and disenrolling are different.
March 16, 2021
Explore Your Provider Options with TRICARE Overseas Program
Are you looking for a doctor overseas? If so, the TRICARE Overseas Program can help you find one. Depending on your sponsor's status and where you live overseas, you may only be able to get care at a military hospital or clinic if space is available. But the good news is that you do have a wide range of civilian providers you can see for care.
March 15, 2021
Health Record Disposition Delays due to COVID-19 Pandemic
Be sure to obtain a copy of your health record prior to separation or retirement.
March 3, 2021
Find Answers to Your TRICARE Cost Questions
Have you ever received a medical bill that was higher or lower than you expected it to be? If so, you aren't alone. Health care cost language can often be confusing, and it may not always be clear how much you need to pay for a particular health service. The good news is that familiarizing yourself with cost terms and how your TRICARE plan works, can help you get the most out of your coverage and avoid surprises.
To learn more, read the article.
March 2, 2021
Yeoman in the spotlight: Petty Officer 1st Class Sean Stumpf
Congratulations to Petty Officer 1st Class Sean Stumpf winner of the 2020 Coast Guard Chief Financial Officer (CFO) Awards for Excellence, Enlisted Personnel E-6 and below category. Petty Officer Stumpf, a yeoman, at the Pay & Personnel Center, in Topeka, KS, streamlined the Concurrent Retirement and Disability Pay (CRDP) process, creating a database and automating the associated Audit Error Worksheets, seamlessly integrating data from Veterans Affairs and Direct Access. These efficiencies improved processing times by 67%, facilitated clearing a year-long backlog, saved more than 10,000 work hours, and made it possible to complete over 4,400 cases totaling over $35.5M.
Federal Long Term Care Insurance Program (FLTCIP) plan
FLTCIP 3.0 is the current Federal Long Term Care Insurance Program (FLTCIP) plan, available to new applicants. This group long term care insurance plan offers comprehensive coverage, including a stay-at-home benefit and informal care provided by friends and family*, with added premium stability.
Feb. 24, 2021
Check Out: Coast Guard Retirees Now Can Pay TRICARE Enrollment Fees by Allotment
Group A retirees now pay enrollment fees to maintain their TRICARE Select or TRICARE Overseas Program Select coverage. If you're a U.S. Coast Guard, U.S. Public Health Service, or National Oceanic and Atmospheric Administration (NOAA) retiree, you can now pay your enrollment fees by allotment. This will allow you to have your enrollment fees deducted automatically from your military retirement pay.
Feb. 19, 2021
Download Your Region's TRICARE Health Matters Newsletter Today!
How much do you know about your TRICARE benefit? In this issue, you can learn how to find a provider, get care, and take command of your health. Here are some of the articles you can read in the latest issue of the TRICARE Health Matters Newsletter:
Feb. 12, 2021
Disenrolled from TRICARE Select? Here's How to Reinstate Your Coverage
As of Jan. 1, 2021, TRICARE Select Group A retirees are required to pay enrollment fees each month. If you didn't set up your enrollment fees for TRICARE Select or TRICARE Overseas Program Select coverage last year, you were disenrolled from your plan effective Dec. 31, 2020. If you want to have TRICARE Select coverage this year, you must request reinstatement with your TRICARE contractor.
Feb. 10, 2021
TRICARE Select Group A Retiree Enrollment Fee Payments Due Now
The Coast Guard is now able to accept TRICARE Select fees by allotment directly from military retired pay. However, this allotment must be completed by contacting your TRICARE contractor.
Feb. 5, 2021
How to Find What Your TRICARE Plan Covers
Are you familiar with all the ways TRICARE covers you? TRICARE offers comprehensive coverage to help you get and stay healthy. This year, get familiar with what's covered. Knowing what services are and aren't covered will help you avoid unexpected out-of-pocket costs.