U.S. COAST GUARD
Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

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DIRECT ACCESS OUTAGE PREPARATION

Starting 0600 EST, Friday, October 13, 2023, there will be no availability to Direct Access while tasks are being performed to support the Disaster Recovery Test. Direct Access is scheduled to be reactivated at 0600 EST, Monday, October 16, 2023. This outage is necessary to avoid the submission of self-service and SPO transactions during the test. ALCOAST 043/23

 

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
 

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-DG-CustomerCare@uscg.mil

Feedback button
Report broken links 
or other website
issues here

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/


 

 

 

Travel (TVL) Branch

ATTENTION

Customer Care Branch

Direct Access, Retiree/Annuitant, Travel Customer Care 
Call 866-PPC-USCG (772-8724)
0730-1600 (Central time) M-F

Email: ppc-dg-customercare@uscg.mil 


How are we doing?

Procedural Updates and Known Issues

Please visit the ETS and mLINQS pages found in the Travel dropdown menu, located on the left, for the latest information and guidance. 

For assistance, please contact PPC Customer Care (uscg.mil).