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U. S. Coast Guard Pay & Personnel Center

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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Saturday, March 25, 2023, from 0600 (EST) until Tuesday, March 28, 2023, at 0600 (EST). This outage is necessary for an upgrade and modernization to Direct Access.  For more information see ALCOAST 057/23.

 

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches
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Tag: Household Goods

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Nov. 8, 2022

Personally Procured Move (PPM) Payment Delays

ALCGFINANCE message 051/22 provides notification of a temporary delay and expected payment timeline for the processing of PPM reimbursements.

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July 20, 2022

Update to shipping lithium batteries in your PPS

Know when – and how – to certify your lithium batteries for your PCS move.

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July 8, 2022

Retirees Now Have More Time to Transition Into Their Forever Home

A major change in Joint Travel Regulations (JTR) for household goods (HHG) transportation was announced on June 24. Previously, members had a year following retirement to coordinate their HHG transportation. Now, members have three years to schedule their HHG after retirement.

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June 13, 2022

Processing Advances for Personally Procured Moves (PPM)

PPM Advances are emailed to the PPM Advance Shared mailbox. That email address is: FIN-SMB-PPMADVANCE@USCG.MIL

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May 13, 2022

Change in household goods calculations: gun safes

A recent change allows the weight of empty gun safes to be excluded from your HHG weight calculation.

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July 17, 2018

Where do I Send Claims for Damage/Lost/Stolen Household Goods?

The Household Goods Military Damage Claims Office is assigned to the Legal Services Command located at 300 East Main Street, Suite 400, Norfolk, VA 23510.

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