Mission Support HomeOur OrganizationAssistant Commandant for Human Resources (CG-1)Pay and Personnel Center (PPC)News
 

Divisions and Branches

Click the arrows to expand the menu
Click the arrows to expand the menu

Subscribe to our E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

PPC-DG-CustomerCare@uscg.mil

Feedback button Portal Login

customer care  Visit MY CG
DMDC MIL CONNECT WEB SITE LOGO MilConnect P&D On Demand Training

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Pay & Personnel News Updates from our Branches

Results:
Tag: Direct-Access

Sept. 17, 2021

Known Issue: Direct Access Excel Spreadsheet Viewing- work around

​If your computer has migrated to Office 365/ The Cloud, you may experience issues viewing certain excel spreadsheets from direct access (web pages or excel 2003 version).

Sept. 15, 2021

WEBNOW-Electronically Imaged Record Viewing Slated for Upgrade 16/17 September.

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Imaged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Sept. 3, 2021

New Coast Guard Standard Meal Rate Batch Process Coming to Direct Access

An update to Direct Access on 3 September 2021 will enable SPOs to submit a start or stop Coast Guard Standard Meal Rate​ (CGSMR) Batch request for an entire Cutter/Unit with a single transaction in Direct Access (DA).

May 10, 2021

May 2021 Military Payroll Processing Schedule

May 2021 AD Payroll Processing Schedule is as follows.

Dec. 7, 2020

Payroll Processing Schedule for CY-2021 (PDF)

E-Mail ALSPO message B/20 provides the Payroll Processing Schedule for Calendar Year (CY) 2021.

Sept. 15, 2020

Direct-Access and Reserve Pay (Flag Voice 528)

A significant change was made to the Coast Guard Human Capital Management System (Direct-Access) in order to address concerns with the delay in payment to the Reserve Workforce when transitioning to Active Duty orders This change also reduces the need for PPC interventions and increases the efficiency of Reserve Pay.

Sept. 8, 2020

Servicing Personnel Office Consolidation Update: SFO Galveston SPO Closed

The SPO located at SFO Galveston (008282) has been disestablished in DA. All records previously serviced by the SPO at SFO Galveston have been moved to Base NOLA SPO (042311).

Sept. 2, 2020

Available Now: Direct-Access Net Pay Amount Report

The Net Pay Amount Report provides mid- and end-month payroll information. This report is generally directed to Cutters and overseas units with limited connectivity to see a quick snapshot of their members’ pay.

Aug. 28, 2020

Sea Duty for Advancement - Not the Same as Sea Time for Points

The sea/surf duty time for advancement and points are both calculated​ based on Direct-Access data entry (e.g., PCS report / depart dates, Surfman competencies, and Career Sea Pay start / stop dates). However, different rules apply as to when the "clock stops" with regard to periods of TDY away from the CSP eligible vessel.

Oct. 2, 2019

Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)

An issue has been detected with Direct Access (DA) CONUS COLA transactions.

Sept. 17, 2019

Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit

​Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay​ (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.

Aug. 7, 2019

Known Issue: Marital Status and Rehires

​We've added a known issue to the Marital Status topic in DA Knowledge Base.

May 6, 2019

Direct Access Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start failure

Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start failure. If a member reports in TEMDU first and then to the cutter CGSMR doesn’t auto start and needs to be manually started via meal rate request

Dec. 14, 2018

Reminder for SPOs: Changing State Taxes

When changing a member's state income tax withholding, always insert a new row from the Federal Tax Data tab. This is counter-intuitive given there's a separate State Tax Data tab but that's how it works.

Oct. 29, 2018

Promulgation of Special Duty Pay (SDP) , COMDTINST 1430.1Q

Major Change: Special Duty Pay (SDP) is no longer tied to billets. Effective 01 OCT 18, members will be authorized SDP if they meet all eligibility criteria as announced COMDT COGARD WASHINGTON DC 300926 AUG 18/ACN 087/18