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U. S. Coast Guard Pay & Personnel Center
PPC Telephone System Outage
We are experiencing intermittent issues with our telephone system. If you call and immediately receive a busy signal, contact us by e-mail to PPC-DG-CustomerCare@uscg.mil.
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
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Aug. 28, 2020
Sea Duty for Advancement - Not the Same as Sea Time for Points
The sea/surf duty time for advancement and points are both calculated based on Direct-Access data entry (e.g., PCS report / depart dates, Surfman competencies, and Career Sea Pay start / stop dates). However, different rules apply as to when the "clock stops" with regard to periods of TDY away from the CSP eligible vessel.