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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

 

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches
Results:
Tag: Benefits

Oct. 1, 2021

FY22 Tuition Assistance Policy Announced

ALCOAST 359/21 announces the FY22 TA policy, effective 01 Oct 2021 (Pending the FY22 allocation of funding, this ACN )

Sept. 29, 2021

TRICARE Pharmacy Copayments to Increase in 2022

Do you get your prescription drugs through TRICARE Pharmacy Home Delivery or at a TRICARE retail network pharmacy? If so, you'll pay anywhere from $1 to $8 more in copayments starting Jan. 1. These costs changes won't affect all beneficiaries.

May 27, 2021

Eligible for TRICARE For Life? What This Means for Your Family’s Coverage

Will you be turning age 65 this year? Your TRICARE For Life (TFL) coverage begins on the first day you have both Medicare Part A and Part B. Here's a look at what you need to know about TFL and what happens to your family's TRICARE coverage once you become eligible for TFL benefits.

April 19, 2021

Long Term Care Benefits for the Uniformed Services

A long term care event can happen at any age, and the potential financial and emotional strain that comes with it can have an impact on you, your family, and your loved ones.

March 12, 2021

Policy Update: For FY21 Coast Guard Tuition Assistance (TA) has increased

Educational benefits jumped from $2,250 to $3,750 annually for active duty and reserve members.

March 2, 2021

Federal Long Term Care Insurance Program (FLTCIP) plan

FLTCIP 3.0 is the current Federal Long Term Care Insurance Program (FLTCIP) plan, available to new applicants. This group long term care insurance plan offers comprehensive coverage, including a stay-at-home benefit and informal care provided by friends and family*, with added premium stability.

Feb. 12, 2021

Disenrolled from TRICARE Select? Here's How to Reinstate Your Coverage

As of Jan. 1, 2021, TRICARE Select Group A retirees are required to pay enrollment fees each month. If you didn't set up your enrollment fees for TRICARE Select or TRICARE Overseas Program Select coverage last year, you were disenrolled from your plan effective Dec. 31, 2020. If you want to have TRICARE Select coverage this year, you must request reinstatement with your TRICARE contractor.

Feb. 10, 2021

TRICARE Select Group A Retiree Enrollment Fee Payments Due Now

The Coast Guard is now able to accept TRICARE Select fees by allotment directly from military retired pay. However, this allotment must be completed by contacting your TRICARE contractor.

Jan. 19, 2021

Coast Guard Support Offers Online Tax Filing & Consultation

Coast Guard personnel, employees, and their dependent family members my file their federal and state taxes online for free.

Sept. 9, 2020

Open Season is Coming: Take the Time to Prepare Now

The annual period when TRICARE beneficiaries can enroll in or change health plans for the next year, is right around the corner. Take the time now to learn about your eligibility, fees, as well as health, dental, and vision plan options. Here are a few frequently asked questions and answers about open season so you'll be ready.

June 23, 2020

Changes Coming Soon for Some TRICARE Select Retired Beneficiaries

Starting on Jan. 1, 2021, TRICARE Select Group A retired beneficiaries must pay monthly enrollment fees in order to maintain their TRICARE health coverage. This is a change, and the first time this beneficiary group will pay enrollment fees. Here the key points you need to know.

May 8, 2020

A Friendly Reminder: Keep Your DEERS Info Updated

Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.

Jan. 24, 2020

Don't Forget to Update DEERS

Make sure that your records in the Defense Enrollment Eligibility Reporting System (DEERS) are up to date with your latest life events.

Dec. 9, 2019

Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region

The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.

Oct. 2, 2019

Mark Your Calendars! TRICARE’S Open Season is Nov. 11 – Dec. 9

Do you want to make enrollment changes to your or to a family member’s TRICARE health plan for 2020? Your chance is around the corner during TRICARE Open Season.