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U. S. Coast Guard Pay & Personnel Center
PPC Telephone System Outage
We are experiencing intermittent issues with our telephone system. If you call and immediately receive a busy signal, contact us by e-mail to PPC-DG-CustomerCare@uscg.mil.
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
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Customer Care - PPC-DG-CustomerCare@uscg.mil
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Nov. 14, 2022
TRICARE Open Season is Here: Find the Right TRICARE Plan for You
TRICARE Open Season begins today, Nov. 14. For most TRICARE beneficiaries, this is your chance to enroll in a health plan or change health plans for coverage that starts Jan. 1, 2023. You have until Tuesday, Dec. 13, to make those changes.
Nov. 7, 2022
Preview 2023 TRICARE Health Plan Costs
Depending on your TRICARE plan, you may see changes to your costs, including enrollment fees, premiums, cost-shares, and copayments next year. Check out the 2023 costs for TRICARE health plans.
May 6, 2022
New TRICARE Dental Program Premiums Effective May 1
Are you enrolled in the TRICARE Dental Program (TDP)? If you are, you should know that the TDP monthly premiums changed on May 1. The new premium rates are in effect for the TDP plan year, which runs from May 1, 2022 through April 30, 2023.
April 15, 2022
Do You Need All 4 Parts of Medicare for TRICARE For Life?
Do you have Medicare, or will soon be eligible to enroll? Medicare has four parts: A, B, C, and D. It's important that you understand how each part differs and which parts you'll need for TRICARE For Life.
Jan. 21, 2022
Coast Guard Support Offers Online Tax Filing & Consultation
Coast Guard personnel, employees, and their dependent family members my file their federal and state taxes online for free.
Dec. 13, 2021
TRICARE Pharmacy Network Changes and TRICARE For Life
CVS Pharmacy is joining the TRICARE retail pharmacy network on Dec. 15. At the same time, Walmart, Sam's Club, and some community pharmacies are leaving the network. If you're a TRICARE For Life beneficiary, you may be wondering how these changes affect the coverage of your current drugs.
Nov. 19, 2021
Answering Your Questions About TRICARE Explanation of Benefits
Have you seen your doctor recently? If so, you should have access to an explanation of benefits (EOB). Your EOB is an itemized statement that shows the action TRICARE has taken on claims filed by you or your provider. An EOB isn't a bill.
April 19, 2021
Long Term Care Benefits for the Uniformed Services
Richard Hartley, USCG Retired, FedPoint | Defense Agencies Account Manger, April 19, 2021 —
A long term care event can happen at any age, and the potential financial and emotional strain that comes with it can have an impact on you, your family, and your loved ones.
March 2, 2021
Federal Long Term Care Insurance Program (FLTCIP) plan
FLTCIP 3.0 is the current Federal Long Term Care Insurance Program (FLTCIP) plan, available to new applicants. This group long term care insurance plan offers comprehensive coverage, including a stay-at-home benefit and informal care provided by friends and family*, with added premium stability.
May 8, 2020
A Friendly Reminder: Keep Your DEERS Info Updated
Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.
Jan. 24, 2020
Don't Forget to Update DEERS
Make sure that your records in the Defense Enrollment Eligibility Reporting System (DEERS) are up to date with your latest life events.
Dec. 9, 2019
Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region
The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.
Sept. 23, 2019
TRICARE Dental and Medical: Separate Programs, Separate Enrollments
Not sure if you have dental coverage? Did you enroll in a dental plan? Your TRICARE dental and medical benefits are separate benefits. To gain coverage, you need to enroll in a dental plan and health care plan separately.
June 14, 2019
TRICARE Extended Care Health Option Helps Families with Special Needs
Do you have a family member with special needs? Do they need health care services beyond those covered by their current TRICARE health plan? The TRICARE Extended Care Health Option (ECHO) may be right for them. ECHO provides supplemental health care coverage for active duty family members with a qualifying mental or physical disability.
June 12, 2019
Moving Away to College May Change Your Child's TRICARE Options
Is your student heading away to college this fall? TRICARE coverage of eligible dependents extends to college students. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event (QLE). If this QLE applies to your student, you have 90 days from the date of the address change to change his or her TRICARE Prime or TRICARE Select health plan.
May 29, 2019
Your Child Transitioning to Adulthood with TRICARE Young Adult
Did your child graduate from college, but hasn't yet launched a career? Not to worry, TRICARE may still be available to provide health care coverage. A change in family composition, like when your child becomes an adult, is a TRICARE Qualifying Life Event. After your child turns age 21, they're no longer eligible for regular TRICARE.
May 9, 2019
A Change of Address May Mean New TRICARE Health Options
Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.
April 30, 2019
Adding a New Family Member Stateside? Take Action to Get TRICARE Coverage for Your Child
Whether giving birth or adopting, this change in your family composition is a TRICARE Qualifying Life Event (QLE). The QLE allows you to enroll any new eligible family members. Or to make changes to your TRICARE Prime or TRICARE Select health plan. You must take action to get TRICARE coverage for your newborn or adopted child. Register your newborn or adopted child in the Defense Enrollment Eligibility Reporting System, as well as choose a TRICARE health plan and enroll your child in one if necessary.
March 22, 2019
American Forces Travel - Leisure Travel Website
Through a partnership with the DoD Services, Coast Guard Morale, Well-Being, and Recreation (MWR) is happy to announce the launch of the first and only military travel booking engine, www.americanforcestravel.com.
March 20, 2019
Get to Know Your TRICARE Prime Plan
TRICARE Prime is similar to a health maintenance organization, or HMO plan. This means you get most of your care from an assigned or selected primary care manager (PCM). This PCM refers you to specialists for care that he or she can't provide and works with your TRICARE regional contractor for referrals and authorizations. TRICARE Prime differs from TRICARE Select, the other TRICARE enrollment health plan.
March 18, 2019
How Does Divorce Affect Your TRICARE Benefit?
Closing the chapter on a marriage can be a confusing time. If you're going through a divorce, you may be wondering about your TRICARE benefits. Divorce, annulment, or dissolution of a marriage is a TRICARE Qualifying Life Event (QLE). This QLE allows you and family members to make changes to your TRICARE Prime or TRICARE Select health plan outside of TRICARE Open Season.
March 1, 2019
Everything You Need to Know about Filing Medical Claims
Did you visit your doctor recently? If you visited a TRICARE network provider, in most cases, your provider will file a claim for you after the visit. In some cases, you may have to pay for health care services upfront and file your own claim to get money back. It's important to know when you need to file a claim and how to do so.
Feb. 21, 2019
Servicemembers Civil Relief Act (SCRA) Changes for Spouses of Military Personnel
The Servicemembers Civil Relief Act (SCRA) now offers spouses of servicemembers the option of electing to use the same residence as the servicemember for purposes of taxation under certain circumstances.
Dec. 26, 2018
Need Health Advice? Talk to a Registered Nurse Anytime
Sometimes you need a quick answer to a health question, and it helps to have an expert to turn to. With the Military Health System (MHS) Nurse Advice Line, you can get advice from a registered nurse anytime, 24/7. Whether you're worried about your sick child, or need health care advice while traveling, the MHS Nurse Advice Line is only a call or click away.
Oct. 24, 2018
TRICARE and You: Coverage while traveling
This blog is the most recent in a series helping members of the Coast Guard family understand how to use their TRICARE benefits. ... (more)