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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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DMDC MIL CONNECT WEB SITE LOGO MilConnect P&D On Demand Training

Direct Access Maintenance and Limited Availability Periods Scheduled

Direct Access (DA) will not be available from 5:00 AM (Central Time) on Saturday, October 2, 2021 until 5:00 AM (Central Time), Tuesday, October 5, 2021. Access will be limited to only those users who will be performing tasks associated with security update and data center move.

DA will not be available from 5:00 PM (Central Time) on Friday, October 29, 2021 until 3:00 PM (Central Time), Saturday, October 30, 2021. Access will be limited to only those users who will be performing tasks associated with security update and data center move.

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Pay & Personnel News Updates from our Branches
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Tag: Medical

March 16, 2021

Explore Your Provider Options with TRICARE Overseas Program

Are you looking for a doctor overseas? If so, the TRICARE Overseas Program can help you find one. Depending on your sponsor's status and where you live overseas, you may only be able to get care at a military hospital or clinic if space is available. But the good news is that you do have a wide range of civilian providers you can see for care.

Feb. 24, 2021

Check Out: Coast Guard Retirees Now Can Pay TRICARE Enrollment Fees by Allotment

Group A retirees now pay enrollment fees to maintain their TRICARE Select or TRICARE Overseas Program Select coverage. If you're a U.S. Coast Guard, U.S. Public Health Service, or National Oceanic and Atmospheric Administration (NOAA) retiree, you can now pay your enrollment fees by allotment. This will allow you to have your enrollment fees deducted automatically from your military retirement pay.

Feb. 12, 2021

Disenrolled from TRICARE Select? Here's How to Reinstate Your Coverage

As of Jan. 1, 2021, TRICARE Select Group A retirees are required to pay enrollment fees each month. If you didn't set up your enrollment fees for TRICARE Select or TRICARE Overseas Program Select coverage last year, you were disenrolled from your plan effective Dec. 31, 2020. If you want to have TRICARE Select coverage this year, you must request reinstatement with your TRICARE contractor.

Feb. 10, 2021

TRICARE Select Group A Retiree Enrollment Fee Payments Due Now

The Coast Guard is now able to accept TRICARE Select fees by allotment directly from military retired pay. However, this allotment must be completed by contacting your TRICARE contractor.

Oct. 7, 2020

Continued Health Care Benefit Program Rates

TRICARE recently updated the TRICARE Costs and Fees Sheet. The October version includes the new rates (Oct. 1, 2020–Sept. 30, 2021) for the Continued Health Care Benefit Program (CHCBP), as well as current 2020 costs and fees for other TRICARE programs. If you need health care as you make a transition to civilian life, the CHCBP gives health coverage for 18 to 36 months. This is temporary coverage for when you lose TRICARE coverage. If you qualify, you may purchase CHCBP coverage within 60 days of loss of TRICARE coverage.

Oct. 2, 2020

Got TRICARE For Life Questions? Here’s What You Should Know

Will you soon be eligible for Medicare based on reaching age 65? If so, now's the time to start thinking about your future health care needs. With TRICARE For Life (TFL) coverage, you can get the care you need while minimizing your out-of-pocket costs. As you begin to learn about TFL, you may have questions about costs, what's covered, and if you're eligible for it.

Oct. 1, 2020

Plan Now: TRICARE Select Enrollment Fees for Group A Retirees Coming January 2021

Did you hear the news about TRICARE Select enrollment fees? TRICARE Select Group A retirees must begin paying enrollment fees to maintain health coverage starting on Jan. 1, 2021. TRICARE Select is the name of the plan that replaced the former TRICARE Standard and TRICARE Extra programs in 2018.

Sept. 9, 2020

Open Season is Coming: Take the Time to Prepare Now

The annual period when TRICARE beneficiaries can enroll in or change health plans for the next year, is right around the corner. Take the time now to learn about your eligibility, fees, as well as health, dental, and vision plan options. Here are a few frequently asked questions and answers about open season so you'll be ready.

June 23, 2020

Changes Coming Soon for Some TRICARE Select Retired Beneficiaries

Starting on Jan. 1, 2021, TRICARE Select Group A retired beneficiaries must pay monthly enrollment fees in order to maintain their TRICARE health coverage. This is a change, and the first time this beneficiary group will pay enrollment fees. Here the key points you need to know.

May 8, 2020

A Friendly Reminder: Keep Your DEERS Info Updated

Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.

Feb. 27, 2020

TRICARE Health Matters Newsletter Issue 1, 2020

Eager to learn more about your TRICARE benefit? Here are just some of the articles you can read in the latest issue of the TRICARE Health Matters Newsletter: TRICARE Rules for Enrolling and Disenrolling Your TRICARE Payment Options Seeking Care While on Active Duty Take Action to Enroll in a TRICARE Plan When You Retire Read TRICARE Publications and Take the Survey

Dec. 9, 2019

Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region

The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.

Oct. 2, 2019

Mark Your Calendars! TRICARE’S Open Season is Nov. 11 – Dec. 9

Do you want to make enrollment changes to your or to a family member’s TRICARE health plan for 2020? Your chance is around the corner during TRICARE Open Season.

Sept. 23, 2019

TRICARE Dental and Medical: Separate Programs, Separate Enrollments

Not sure if you have dental coverage? Did you enroll in a dental plan? Your TRICARE dental and medical benefits are separate benefits. To gain coverage, you need to enroll in a dental plan and health care plan separately.

Sept. 20, 2019

In Case You Missed It | TRICARE West Region e-Updates September 2019

2020 TRICARE Open Season; What to do After Receiving Emergency Care; Rate Update for Premium-Based Plans; Don't Forget to Update the Defense Enrollment Eligibility Reporting System (DEERS); DoD Self-Service Logon for Secure Portal Access; Back-to-School Preventive Health Care; Electronic Health Records Update; Be Prepared for a Natural Disaster; Vitamin D Deficiency; How Healthy Are You?