USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

PPC Page Menu

PPC Customer Service Feedback

PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

ALCGENL 028/25 SUBJ: ASSIGNMENT YEAR 2026 (AY26) ENLISTED PERSONNEL MANAGEMENT (EPM) BOARDS AND PANELS KICK-OFF

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April 17, 2025 —

R 162140Z APR 25 MID120001872344U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGENL
BT
UNCLAS
ALCGENL 028/25
SUBJ: ASSIGNMENT YEAR 2026 (AY26) ENLISTED PERSONNEL MANAGEMENT (EPM)
BOARDS AND PANELS KICK-OFF
A. Guidance and Eligibility Criteria for Enlisted Personnel Boards
and Panels, PSCINST 1401.2 (series)
B. Commandant's and Master Chief Petty Officer of the Coast Guard's
Guidance to AY26 Enlisted Selection Boards and Panels
1. This message announces the official release of the AY26 EPM Boards
and Panels schedule. Members are encouraged to reference the schedule
and SharePoint throughout AY26 for the most up-to-date information.
The EPM-1 Boards and Panels SharePoint can be found at
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-1/Boards%20
and%20Panels/SitePages/Boards-and-Panels.aspx
2. ALL members whose records will be reviewed by a Board or Panel in
AY26 should review and be familiar with Refs A and B. All members
are highly encouraged to submit a career advisory request to EPM-4.
Pre-panel counseling requests should be submitted as soon as
possible to best facilitate appointment availability.
3. Specific eligibility requirements, application processes, and
deadlines for individual programs will be established through program
or convening-specific CG General Messages and will be published on
SharePoint.
4. Panel results messages will be released via CG General Messages
approximately two weeks after each panel adjourns.
5. Points of Contact:
a. EPM-1 Boards and Panels SMB:
HQS-SMB-CGPSC-EPM-1-PANELS@USCG.MIL
b. EPM-1 Boards and Panels:
CSCM Nicholas Wright, Nicholas.A.Wright@uscg.mil
LT Peyton Bowler, Peyton.J.Bowler@uscg.mil
c. Individual Program Managers:
Found on the schedule of enlisted boards and panels or within
each individual convenings tab.
6. EPM SharePoint Pages:
a. EPM-1:
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-1/
SitePages/ENLISTED-PERSONNEL-MANAGEMENT-(EPM-1).aspx
b. EPM-2:
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/EPM-2/
SitePages/Assignments-Branch-(EPM-2).aspx
c. EPM-3:
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-3
/SitePages/Enlisted-Evaluation-System-(EES).aspx
d. EPM-4:
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-4/
SitePages/Enlisted-Career-Advisory-Branch.aspx
7. CAPT J. W. Guyer, Chief, Enlisted Personnel Management Division, sends.
8. Internet release is authorized.