USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

USPHS and NOAA Retirees/Annuitants/Former Spouses:

Because your allotments are tied to your pay (which is not paid during the government shutdown), no allotments will be paid during the government shutdown. You should contact payees of your allotments, advising them of the situation and request guidance on making payments directly. Contact information for major payees of allotments are provided below.

NEW TRICARE WEST REGION
- TriWest Healthcare Alliance (TriWest) has replaced Health Net Federal Services, LLC (HNFS) as the West Region Contractor.
- TriWest is accessible at tricare.mil/west Phone# 888-874-9378
- HNFS will continue to provide service throughout the transition period and is accessible at https://www.hnfs.com/ Phone# 844-524-3578
NEW TRICARE EAST REGION
- Humana Military will remain the contractor for the East Region and is accessible at tricare-east.com Phone# 800-444-5445

What's my TRICARE region in 2025? To see which TRICARE region you reside, just enter your 5 digit ZIP Code in the block accessible at: https://tricare.mil/About/Regions

FEDVIP (Vision and Dental) – Phone# 877-888-3337

Federal Long-Term Health Insurance – Phone# 800-582-3337

Veterans Group Life Insurance (OSGLI/VGLI) – Phone# 800-419-1473

IMPORTANT NOTE - The government shutdown and your lapse in pay has NO effect on your DEERS/ID Card Eligibility, which you can confirm by calling the Defense Manpower Data Center (DMDC) Support Office. Phone# 800-538-9552

NOAA/ PHS retired Payslips

Payslips are automatically generated as part of the overall payroll process and no NOAA or PHS retiree payments were made due to no funding.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

PPC Page Menu

PPC Customer Service Feedback

PPC Mailing Address

Commanding Officer (RAS)
U.S. Coast Guard
Pay and Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone

PPC Customer Service

Personnel and administrative issues that are not related to DA technical issues.

Phone: (866) 772-8724
7:30 AM to 4:00 PM Central Time, Monday through Friday

C5I Service Center Product Support Service Desk

Assistance with password resets, logon assistance, or other DA technical issues.

Phone: (800) 821-7081
6:30 AM to 6:30 PM Eastern Time, Monday through Friday

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

ALCGENL 028/25 SUBJ: ASSIGNMENT YEAR 2026 (AY26) ENLISTED PERSONNEL MANAGEMENT (EPM) BOARDS AND PANELS KICK-OFF

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April 17, 2025 —

R 162140Z APR 25 MID120001872344U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGENL
BT
UNCLAS
ALCGENL 028/25
SUBJ: ASSIGNMENT YEAR 2026 (AY26) ENLISTED PERSONNEL MANAGEMENT (EPM)
BOARDS AND PANELS KICK-OFF
A. Guidance and Eligibility Criteria for Enlisted Personnel Boards
and Panels, PSCINST 1401.2 (series)
B. Commandant's and Master Chief Petty Officer of the Coast Guard's
Guidance to AY26 Enlisted Selection Boards and Panels
1. This message announces the official release of the AY26 EPM Boards
and Panels schedule. Members are encouraged to reference the schedule
and SharePoint throughout AY26 for the most up-to-date information.
The EPM-1 Boards and Panels SharePoint can be found at
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-1/Boards%20
and%20Panels/SitePages/Boards-and-Panels.aspx
2. ALL members whose records will be reviewed by a Board or Panel in
AY26 should review and be familiar with Refs A and B. All members
are highly encouraged to submit a career advisory request to EPM-4.
Pre-panel counseling requests should be submitted as soon as
possible to best facilitate appointment availability.
3. Specific eligibility requirements, application processes, and
deadlines for individual programs will be established through program
or convening-specific CG General Messages and will be published on
SharePoint.
4. Panel results messages will be released via CG General Messages
approximately two weeks after each panel adjourns.
5. Points of Contact:
a. EPM-1 Boards and Panels SMB:
HQS-SMB-CGPSC-EPM-1-PANELS@USCG.MIL
b. EPM-1 Boards and Panels:
CSCM Nicholas Wright, Nicholas.A.Wright@uscg.mil
LT Peyton Bowler, Peyton.J.Bowler@uscg.mil
c. Individual Program Managers:
Found on the schedule of enlisted boards and panels or within
each individual convenings tab.
6. EPM SharePoint Pages:
a. EPM-1:
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-1/
SitePages/ENLISTED-PERSONNEL-MANAGEMENT-(EPM-1).aspx
b. EPM-2:
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/EPM-2/
SitePages/Assignments-Branch-(EPM-2).aspx
c. EPM-3:
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-3
/SitePages/Enlisted-Evaluation-System-(EES).aspx
d. EPM-4:
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-4/
SitePages/Enlisted-Career-Advisory-Branch.aspx
7. CAPT J. W. Guyer, Chief, Enlisted Personnel Management Division, sends.
8. Internet release is authorized.