USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

FSMS Month End Outage and mLINQ Impact

FSMS Month End Processes will begin at 1200 (EST) on Thursday, July 31 and run through 0001 (EST) Friday, August 1st. During this time FSMS will be down and nothing will be received for processing. Any documents that are stamped during this time will likely receive a FSMS Rejected error due to the outage. Please refrain from stamping/approving documents during the scheduled timeframe. If you do receive that error, you will need to re-stamp it after FSMS is back up on Friday before submitting a PPC ticket.

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

With the ongoing issue in E2 that prevents new user accounts from being created, if any of the impacted members have had to call the TMC to make reservations without a TMC profile, please submit a PPC Customer Care Ticket including the following information below. PPC is working with E2 programmers/contractors to track this issue as well as reduce the TMC fees for those impacted due to the systematic issue.

Member Name, Rank, and EMPLID:

Reservation Confirmation Code:

Travel Dates:

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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PPC Customer Service Feedback

PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

Tag: ADMIN

March 14, 2025

ALCOAST 122/25 SUBJ: UPDATED FY2024 SPECIAL LEAVE ACCRUAL (SLA) DESIGNATED OPERATIONAL MISSIONS

R 141720Z MAR 25 MID120001792105UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 122/25SSIC 1000SUBJ: UPDATED FY2024 SPECIAL LEAVE ACCRUAL (SLA) DESIGNATEDOPERATIONAL MISSIONSA. COMDT COGARD WASHINGTON DC 281049Z AUG 24/ALCOAST 332/24B. Personnel & Pay Procedures Manual, PPCINST M1000.2B1. This ALCOAST updates REF (A) to include additional

March 5, 2025

ALCOAST 105/25 SSIC 5510 SUBJ: DIRECT ACCESS DATA BREACH AND OPERATING STATUS - SITREP 1

R 052359Z MAR 25 MID120001767785UFM COMDT COGARD WASHINGTON DC TO ALCOAST BT UNCLAS ALCOAST 105/25 SSIC 5510 SUBJ: DIRECT ACCESS DATA BREACH AND OPERATING STATUS - SITREP 1A. COMDT COGARD WASHINGTON DC 182347Z FEB 25/ALCOAST 074/251. Following the security breach announced in REF (A), Direct Access(DA) was fully restored on Wednesday, 19 February.

March 5, 2025

ALCOAST 101/25 SSIC 1000 SUBJ: REINSTATING SERVICE MEMBERS DISCHARGED UNDER THE MILITARY'S COVID-19 VACCINATION MANDATE

R 051537Z MAR 25 MID120001766194UFM COMDT COGARD WASHINGTON DC TO ALCOAST BT UNCLAS ALCOAST 101/25SSIC 1000 SUBJ: REINSTATING SERVICE MEMBERS DISCHARGED UNDER THE MILITARY'SCOVID-19 VACCINATION MANDATEA. Executive Order on Reinstating Service Members Discharged Underthe Military's COVID-19 Vaccination Mandate of 27 JAN 2025B. DHS Guidance on

Feb. 25, 2025

ALCOAST 088/25 SSIC 4050 SUBJ: TRAVEL FOR NON‐COVERED ASSISTED REPRODUCTIVE TECHNOLOGY (ART)

R 251510Z FEB 25 MID180001627471UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 088/25SSIC 4050SUBJ: TRAVEL FOR NON‐COVERED ASSISTED REPRODUCTIVE TECHNOLOGY (ART)IN ACCORDANCE WITH THE HYDE AMEMDMENTA. Executive Order, Enforcing the Hyde Amendment of 24 January 2025B. PDTATAC Memo of 29 January 2025, UTD for MAP 04‐25(S), RemovingTravel for

Feb. 25, 2025

ALCOAST 087/25 SSIC 1000 SUBJ: UPDATE TO ADMINISTRATIVE ABSENCE FOR NON-COVERED ASSISTED REPRODUCTIVE TECHNOLOGY (ART) AND COMMAND PREGNANCY NOTIFICATION IN ACCORDANCE WITH THE HYDE AMEMDMENT

ALCOAST 087/25This ALCOAST announces changes to paragraph 4 and removes paragraph 5 of REF (A) as required by REFs (B) and (C). Specifically, this update removes policy for administrative absence to obtain non-covered reproductive health care and reestablishes policy for administrative absence to obtain non-covered Assisted Reproductive Technology

Feb. 20, 2025

ALCOAST 077/25 SSIC 11101 SUBJ: PROMULGATION OF CRITICAL HOUSING AREAS (CHA)

R 201256Z FEB 25 MID120001753170UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 077/25SSIC 11101SUBJ: PROMULGATION OF CRITICAL HOUSING AREAS (CHA)A. Critical Housing Areas (CHA), COMDTINST 11101.15CB. Critical Housing Areas (CHA), COMDTINST 11101.15B1. This ALCOAST announces the promulgation of REF (A) and thecancellation of REF (B). REF

Feb. 6, 2025

ALCGPSC 026/25 SUBJ: UPDATED RECORD OF PROFESSIONAL DEVELOPMENT, FORM CG-4082

R 061715Z FEB 25 MID120001722697UALCGPSC 026/25SUBJ: UPDATED RECORD OF PROFESSIONAL DEVELOPMENT, FORM CG-4082A. Performance, Training, and Education Manual, COMDTINST M1500.10 (series)1. This message announces the implementation of the updated Record of Professional Development Form CG-4082.2. The updated CG-4082 will increase the effectiveness of

Feb. 5, 2025

ALCOAST 047/25 SSIC 1401SUBJ: OFFICER AND ENLISTED EVALUATION REPORTS, UPDATE

R 051650Z FEB 25 MID320000760542UFM COMDT COGARD WASHINGTON DC TO ALCOASTBT UNCLASALCOAST 047/25 SSIC 1401SUBJ: OFFICER AND ENLISTED EVALUATION REPORTS, UPDATEA. Executive Order, Ending Radical And Wasteful Government DEI Programs And PreferencingB. OPM Memo of January 21, 2025, Initial Guidance Regarding DEIA Executive OrdersC. Executive Order,

Feb. 3, 2025

ALCOAST 045/25SSIC 4600 SUBJ: MLINQS PCS TRAVEL SYSTEM IMPLEMENTATION COMPLETE

R 031830Z FEB 25 MID120001720075UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 045/25SSIC 4600SUBJ: MLINQS PCS TRAVEL SYSTEM IMPLEMENTATION COMPLETEA.COMCOGARD PSC WASHINGTON DC 261756Z JUL 23/ALCGPSC 089/231.Effective 21 January 2025, MOVELINQS (mLINQS) shall be used to process all PCS travel. The final implementation is complete and

Jan. 31, 2025

ALCOAST 038/25 SSIC 7220 SUBJ: SPECIAL PAYS FOR HEALTH PROFESSIONS OFFICERS

ALCOAST 038/25This ALCOAST announces the implementation of special pay rates for Health Professions Officers (HPOs) for Fiscal Year (FY) 2025, in accordance with REFs (A) through (C). HPO Special Pays include accession bonus (AB), accession bonus for critical wartime skills (AB-CWS), retention bonus (RB), incentive pay (IP), and board certification