U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
Web-TPAX https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)
Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.
The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
Aug. 3, 2020
Defense Travel Management Office Allowances and Regulations Update
The Defense Travel Management Office has updated the following information for 01 August 2020:
July 20, 2020
Hardship Duty Pay-Restriction of Movement and other COVID-19 Pay and Allowances
ALCOAST 278/20 formally authorizes, as of 03 April 2020, HARDSHIP DUTY PAY-RESTRICTION OF MOVEMENT (HDP-ROM) and other temporary policy changes for several travel allowance, Food Service policy, and certain Special & Incentive (S&I) pays as part of the overall military effort to support our members and their families during the COVID-19 pandemic. The Pay and Personnel Center is now processing these claims in accordance with the following guidelines and procedures.
June 2, 2020
COVID-19 Travel and Leave Policy - Update 2
This ALCOAST provides all Coast Guard members with updated travel and leave policy as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to assist unit commanders to preserve force readiness, accomplish CG missions, and to provide our members healthy outlets to improve mental health and work-life balance while remaining ready and resilient during these unprecedented times.
May 20, 2020
ALCOAST 180/20 COVID-19: Continuity Of FORCECOM Readiness Activities (To Include Class “A” And “C” Schools)
This ALCOAST updates and clarifies policy for mission-essential and time-sensitive formal training, exercise support, and assessment activities.
April 10, 2020
New Military Records SPO Support Email Address
The Military Record Section has transitioned from Public Folders to the Shared Mailbox platform and will no longer utilize the Public Folder functions in Outlook.
March 24, 2020
Coast Guard Training (Including Class "A" and "C" School) Policy Updated
Select DoD Training Facilities and all CG Training Centers (TRACENs), with the exception of the Maritime Law Enforcement Academy (MLEA), remain open to conduct time-sensitive, mission-essential training. FORCECOM teams remain available to conduct other time-sensitive mission-essential readiness activities, including remote training options as requested by unit commanders.
March 23, 2020
Coast Guard Travel and Leave Policy Updated
ALCOAST 098/20 provides Coast Guard members with updated travel and leave policy guidance as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to assist unit commanders to preserve force readiness and accomplish CG missions. Please see paragraph 4, Domestic Travel, for important guidance regarding local leave.
Feb. 13, 2020
Two Factor Authentication Required for Government Travel Charge Card Online Access
ALCGPSC 023/20 announces the implementation of multi-factor authentication for access to the Government Travel Charge Card's Citimanager system.
During March, the CitiManager system will begin requiring account holders to use a two-factor authentication as an enhanced security measure. Cardholders must ensure their profiles contain up-to-date contact information (e-mail address and/or phone number). The user profile contact information will be used to send authorization codes required for online access to account information.
Jan. 3, 2020
PCS Mileage (MALT) and TDY Mileage Rates
Effective 1 January 2020, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.17 (seventeen cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2020 (i.e., the initial travel is started).
Nov. 8, 2019
Government Travel Charge Card CITI Bank Updates
ALCGPSC message 125/19 provides important updates for the Government Travel Charge Card program. Topics include changing the default statement delivery to electronic, split disbursement, and more.
Nov. 7, 2019
Fiscal Year 2020 Class "C" School Orders and Travel Guidance
ALCOAST message 344/19 provides information clarifies “C” School TDY travel guidance and highlights critical policy
Sept. 27, 2019
Travel Object Class Codes (OCCs) Additions and Updates
The Coast Guard Finance Center has added ten new Travel Object Class Codes and updated several others. These new and updated Object Class Codes are effective immediately.
Aug. 29, 2019
Fiscal Year (2020) Standard Continental U.S. Per Diem Rate Announced
The FY20 Standard CONUS per diem rate is $151 applicable for all official travel performed on or after 1 October 2019 to 30 September 2020.
June 27, 2019
Career Sea Pay (CSP) Entitlement While TDY to a Cutter in Shipyard
Career Sea Pay (CSP) is authorized for members that are permanently or temporarily assigned for duty to a vessel pursuant to competent orders and that the unit's mission is underway. If duty performed was on or about the vessel while it was not underway and the TDY member was not accruing CSP prior to the cutters entry into the shipyard means that there is no entitlement to CSP during that period.
May 1, 2019
Pay and Personnel Center Travel eNewsletter/FAQ
2019 Transfer Season is about to be in full swing! Read our newsletter for the latest tips.