PPC Logo

USCG Pay & Personnel Center             

USPHS and NOAA Retirees/Annuitants/Former Spouses:

Because your allotments are tied to your pay (which is not paid during the government shutdown), no allotments will be paid during the government shutdown.  You should contact payees of your allotments, advising them of the situation and request guidance on making payments directly.  Contact information for major payees of allotments are provided below.

  • NEW TRICARE WEST REGION
    • TriWest Healthcare Alliance (TriWest) has replaced Health Net Federal Services, LLC (HNFS) as the West Region Contractor.
    • TriWest is accessible at tricare.mil/west Phone# 888-874-9378
    • HNFS will continue to provide service throughout the transition period and is accessible at https://www.hnfs.com/ Phone# 844-524-3578
  • NEW TRICARE EAST REGION
    • Humana Military will remain the contractor for the East Region and is accessible at tricare-east.com Phone# 800-444-5445

What's my TRICARE region in 2025?  To see which TRICARE region you reside, just enter your 5 digit ZIP Code in the block accessible at: https://tricare.mil/About/Regions

FEDVIP (Vision and Dental) – Phone# 877-888-3337

Federal Long-Term Health Insurance – Phone# 800-582-3337

Veterans Group Life Insurance (OSGLI/VGLI) – Phone# 800-419-1473

IMPORTANT NOTE - The government shutdown and your lapse in pay has NO effect on your DEERS/ID Card Eligibility, which you can confirm by calling the Defense Manpower Data Center (DMDC) Support Office.  Phone# 800-538-9552

NOAA/ PHS retired Payslips

Payslips are automatically generated as part of the overall payroll process and no NOAA or PHS retiree payments were made due to no funding.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

PPC Page Menu
Redirecting...
Contact Us

PPC Customer Service Feedback

PPC Mailing Address

Commanding Officer (RAS)
U.S. Coast Guard
Pay and Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone

PPC Customer Service

Personnel and administrative issues that are not related to DA technical issues.

Phone: (866) 772-8724
7:30 AM to 4:00 PM Central Time, Monday through Friday

C5I Service Center Product Support Service Desk

Assistance with password resets, logon assistance, or other DA technical issues.

Phone: (800) 821-7081
6:30 AM to 6:30 PM Eastern Time, Monday through Friday



PPC Web Content Manager

ALCGPSC 056/25 SUBJ: PROMOTION AND ADVANCEMENT CEREMONY REQUIREMENTS AND PROCEDURES

PRINT  |  E-MAIL

R 042139Z APR 25 MID180001702242U
ALCGPSC 056/25
SUBJ: PROMOTION AND ADVANCEMENT CEREMONY REQUIREMENTS AND 
PROCEDURES
A. Officer Accessions, Evaluations, and Promotions, COMDTINST M1000.3(Series)
B. Enlistments, Evaluation, and Advancements, COMDTINST M1000.2(Series)
C. COMDT COGARD WASHINGTON DC 301843Z APR 24/ACN 200/24
1. Promotion and advancement ceremonies are time-honored traditions that reflect the Coast 
Guard’s commitment to recognizing the accomplishments of our people and reinforcing our Core 
Values. These ceremonies are more than a formality – they are professional milestones that 
publicly affirm the dedication, performance, and growth of our members. As such, every officer 
and enlisted member shall be afforded an appropriate and meaningful ceremony when promoted, 
advanced, or frocked.
2. In accordance with references (a) and (b), unit commanders must ensure the following 
procedures are carried out to properly recognize the member:
a. Conduct a ceremony on the date of authorized promotion/advancement in accordance 
with the Officer Promotion Authorization List (OPAL), effective date of frocking, 
Enlisted Personnel Advancement Announcement (EPAA), and Enlisted Reserve 
Advancement Announcement (ERAA), or as soon as practicable thereafter. Ceremonial 
advancements may be authorized in accordance with reference (c). Ceremonial 
advancements should be leveraged to accommodate member’s personal needs to allow 
appropriate recognition with family and friends as possible. 
b. Consider the honoree’s desires regarding the format, location, and participants in the 
ceremony.
c. For officers: Administer the oath of office to the newly promoted officer. The officer’s 
Oath can be found at: CG_9556.PDF.
d. For enlisted members: Reaffirm the oath of reenlistment during advancement ceremonies.
The Oath of Enlistment can be found at: CG-5675.
3. Unit commanders must also verify ongoing eligibility for promotion or advancement in 
accordance with references (a) and (b). If a member becomes ineligible prior to their effective 
date, commands are required to notify CG PSC (opm), (rpm), (epm), as appropriate.
4. Promotion and advancement certificates should be used to formally mark the occasion. Officer 
promotion certificates may be requested via the Promotion Certificate Request Form, and
enlisted advancement certificates are available at Enlisted Advancement Certificates.
5. As leaders, we must model and preserve the standards of our profession to ensure every 
member receives the recognition they have earned. By formal recognition of our members, we
strengthen esprit de corps, pride in service, and our collective sense of purpose. 
6. POCs: OPM: LT John Jarrett at John.S.Jarrett@uscg.mil, EPM: LT Victoria Castleberry at
Victoria.T.Castleberry@uscg.mil, and RPM: LT Corinthia Cortez, at
Corinthia.T.Cortez@uscg.mil.
7. RDML Z. Merchant, Commander, Personnel Service Center (CG-PSC), sends.
8. Internet release is authorized.