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USPHS and NOAA Retirees/Annuitants/Former Spouses:

Because your allotments are tied to your pay (which is not paid during the government shutdown), no allotments will be paid during the government shutdown.  You should contact payees of your allotments, advising them of the situation and request guidance on making payments directly.  Contact information for major payees of allotments are provided below.

  • NEW TRICARE WEST REGION
    • TriWest Healthcare Alliance (TriWest) has replaced Health Net Federal Services, LLC (HNFS) as the West Region Contractor.
    • TriWest is accessible at tricare.mil/west Phone# 888-874-9378
    • HNFS will continue to provide service throughout the transition period and is accessible at https://www.hnfs.com/ Phone# 844-524-3578
  • NEW TRICARE EAST REGION
    • Humana Military will remain the contractor for the East Region and is accessible at tricare-east.com Phone# 800-444-5445

What's my TRICARE region in 2025?  To see which TRICARE region you reside, just enter your 5 digit ZIP Code in the block accessible at: https://tricare.mil/About/Regions

FEDVIP (Vision and Dental) – Phone# 877-888-3337

Federal Long-Term Health Insurance – Phone# 800-582-3337

Veterans Group Life Insurance (OSGLI/VGLI) – Phone# 800-419-1473

IMPORTANT NOTE - The government shutdown and your lapse in pay has NO effect on your DEERS/ID Card Eligibility, which you can confirm by calling the Defense Manpower Data Center (DMDC) Support Office.  Phone# 800-538-9552

NOAA/ PHS retired Payslips

Payslips are automatically generated as part of the overall payroll process and no NOAA or PHS retiree payments were made due to no funding.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

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PPC Mailing Address

Commanding Officer (RAS)
U.S. Coast Guard
Pay and Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone

PPC Customer Service

Personnel and administrative issues that are not related to DA technical issues.

Phone: (866) 772-8724
7:30 AM to 4:00 PM Central Time, Monday through Friday

C5I Service Center Product Support Service Desk

Assistance with password resets, logon assistance, or other DA technical issues.

Phone: (800) 821-7081
6:30 AM to 6:30 PM Eastern Time, Monday through Friday



PPC Web Content Manager

ALCOAST 178/25 SUBJ: 2025 HURRICANE SEASON - ENSURING PERSONNEL READINESS

PRINT  |  E-MAIL

R 102100Z APR 25 MID120001842473U
FM COMDT COGARD WASHINGTON DC TO ALCOAST
BT UNCLAS
ALCOAST 178/25 SSIC 4600
SUBJ: 2025 HURRICANE SEASON - ENSURING PERSONNEL READINESS
A. The Joint Travel Regulations (JTR)
B. Coast Guard Supplement to the Joint Travel Regulations (CGS-JTR), COMDTINST 4600.17B
1. Hurricane season begins 01 June and continues through 30 November. In preparation, it is vital 
that all Coast Guard
members, civilians, and their families become familiar with the tools and resources available to 
them.
2. Military personnel can visit the Office of Military personnel Policy (CG-1M12) website for 
helpful information on evacuation allowances and frequently asked questions. This information will 
help you and your family be better prepared. Visit the site at: (Copy and Paste URL Below into 
Browser)
https://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for
-Human-Resources-CG-1/Director-of-Military-Personnel-CG-13/Military- 
Personnel-Policy-CG-133-/Military-Pay-and-Compensation-Division-CG- 1M12/
3. Civilian personnel can visit the Office of Civilian Human Resources (CG-1C) website for the 
Civilian Emergency Situations Guide to find important information on evacuation allowances. This 
information can be accessed at:
(Copy and Paste URL Below into Browser)
https://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for
-Human-Resources-CG-1/Civilian-Human-Resources-Diversity-and- 
Leadership-Directorate-CG-12/Civilian-HR/
4. Commands are encouraged to contact COMDT (CG-1M12) at:
SMB-COMDT-TravelTransportationPolicy@USCG.MIL prior to a hurricane or event which may require 
evacuation, to obtain correct travel
entitlement guidance. Commands may also contact PPC Travel for guidance on drafting evacuation 
messages and preparing travel claims after the natural disaster is over.
(Copy and Paste URL Below into Browser) https://www.dcms.uscg.mil/ppc/travel/
5. All personnel are reminded to update their Coast Guard Personnel Accountability and Assessment 
System (CGPAAS) information at: (Copy and Paste URL Below into Browser)
https://cgpaas.uscg.mil/
6. Information about support programs and services available to Coast Guard members, civilian personnel, and family members are
available on the HSWL app available at: (Copy and Paste URL Below into Browser)
https://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant
-for-Human-Resources-CG-1/Health-Safety-and-Work-Life-CG-11/ 
Office-of-Work-Life-CG-111/Ombudsman-Program/Ombudsman-App/
Download the "USCG HSWL" app on your cell phone to have all the hurricane resource information 
listed above readily available, 24/7.
7. To protect your financial assets in the event of a hurricane, consider the following best 
practices:
a. Review your insurance policy(ies) to ensure you have adequate coverage for your home before a 
potential loss occurs.
b. If you rent a house or apartment and do not already have renter's insurance, you may want to 
explore the option of purchasing a policy.
c. Keep in mind that most standard homeowner and renter's insurance policies do not cover flood 
damage. Flood insurance is available separately, and many policies require a 30-day waiting period 
before coverage takes effect.
8. The safety and protection of Coast Guard members and their families are of paramount concern and 
you are strongly encouraged to prepare early for a safe hurricane season.
9. COMDT (CG-1M12) Travel & Transportation Policy team can be
reached by email at: SMB-COMDT-TravelTransportationPolicy@USCG.MIL
10. CAPT Ryan P. Matson, Acting Assistant Commandant for Military Personnel (CG-1M), sends.
11. Internet release is authorized.