USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

USPHS and NOAA Retirees/Annuitants/Former Spouses:

Because your allotments are tied to your pay (which is not paid during the government shutdown), no allotments will be paid during the government shutdown. You should contact payees of your allotments, advising them of the situation and request guidance on making payments directly. Contact information for major payees of allotments are provided below.

NEW TRICARE WEST REGION
- TriWest Healthcare Alliance (TriWest) has replaced Health Net Federal Services, LLC (HNFS) as the West Region Contractor.
- TriWest is accessible at tricare.mil/west Phone# 888-874-9378
- HNFS will continue to provide service throughout the transition period and is accessible at https://www.hnfs.com/ Phone# 844-524-3578
NEW TRICARE EAST REGION
- Humana Military will remain the contractor for the East Region and is accessible at tricare-east.com Phone# 800-444-5445

What's my TRICARE region in 2025? To see which TRICARE region you reside, just enter your 5 digit ZIP Code in the block accessible at: https://tricare.mil/About/Regions

FEDVIP (Vision and Dental) – Phone# 877-888-3337

Federal Long-Term Health Insurance – Phone# 800-582-3337

Veterans Group Life Insurance (OSGLI/VGLI) – Phone# 800-419-1473

IMPORTANT NOTE - The government shutdown and your lapse in pay has NO effect on your DEERS/ID Card Eligibility, which you can confirm by calling the Defense Manpower Data Center (DMDC) Support Office. Phone# 800-538-9552

NOAA/ PHS retired Payslips

Payslips are automatically generated as part of the overall payroll process and no NOAA or PHS retiree payments were made due to no funding.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

PPC Page Menu

PPC Customer Service Feedback

PPC Mailing Address

Commanding Officer (RAS)
U.S. Coast Guard
Pay and Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone

PPC Customer Service

Personnel and administrative issues that are not related to DA technical issues.

Phone: (866) 772-8724
7:30 AM to 4:00 PM Central Time, Monday through Friday

C5I Service Center Product Support Service Desk

Assistance with password resets, logon assistance, or other DA technical issues.

Phone: (800) 821-7081
6:30 AM to 6:30 PM Eastern Time, Monday through Friday

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

ALCGENL 027/25 SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LIST

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April 17, 2025 —

R 162130Z APR 25 MID120001872298U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGENL
BT
UNCLAS
ALCGENL 027/25
SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LIST
A. ALCGENL 004/25
B. ALCGENL 012/25
C. Enlistments, Evaluations, and Advancements,
COMDTINST M1000.2 (series)
D. Guidance and Eligibility Criteria For Enlisted Personnel Boards
and Panels, PSCINST 1401.2 (series)
E. Commandant's and Master Chief Petty Officer of the Coast Guard's
Guidance to AY26 Enlisted Selection Boards and Panels
1. This message serves as the final eligibility list for the 2025
Master Chief Advancement Panel (MCAP), announced in Ref A. Senior
Chief Petty Officers (SCPOs) identified in the list accessible in
paragraph 3 are candidates for the 2025 MCAP and should review this
message and Refs A thru E in their entirety. Commanding Officers (COs)
and Officers-In-Charge (OICs) must ensure all members within their
command are aware of their candidacy.
2. The 2025 MCAP will convene on 05 May 2025. The Panel Eligibility
Date (PED) of 01 February 2025 IAW Ref A remains in effect.
3. The list of 245 SCPOs is available at EPM-1 Boards and Panels MCAP
SharePoint page at https://uscg.sharepoint-mil.us/sites/psc_spo/pscepm/epm-1/Boards%20and%20Panels/SitePages/Master-Chief-AdvancementPanel.aspx.
4. All SCPOs who meet the criteria outlined in Ref C are eligible
for consideration by the 2025 MCAP, and the panel may recommend all
eligible candidates for advancement.
5. All SCPOs on the MCAP eligibility list should immediately, if not
already, take steps to review their official record in iPERMS. For
information on how to update your record see the "How to Update Your
Personnel Record" document on the EPM-1 MCAP SharePoint page. When
submitting your updates, indicate "URGENT: MCAP CANDIDATE" in the
subject line.
6. All candidates should review Ref E, The Commandant's and
Master Chief Petty Officer of the Coast Guard's Guidance to AY26
Enlisted Selection Boards and Panels, which establishes their vision
for selection to Master Chief Petty Officer. Ref E will be provided
to the Panel and is available on the EPM-1 MCAP SharePoint page.
7. Members who are omitted or included on the MCAP eligibility list
in error shall email EPM-1 at HQS-SMB-CGPSC-EPM-1-Panels@uscg.mil
and copy CSCM Nicholas Wright. The email shall include "MCAP" in the
subject line.
8. For additional information, visit the EPM-1 MCAP Sharepoint page at
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-1/Boards%20
and%20Panels/SitePages/Master-Chief-Advancement-Panel.aspx.
9. CAPT J. W. Guyer, Chief, Enlisted Personnel Management, sends.
10. Internet release authorized.