USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts. We are aware of the issue and working with the contractors to get this resolved as quickly as possible. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 5-7 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

PPC Page Menu

PPC Customer Service Feedback

PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

ALCGENL 027/25 SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LIST

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April 17, 2025 —

R 162130Z APR 25 MID120001872298U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGENL
BT
UNCLAS
ALCGENL 027/25
SUBJ: 2025 MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LIST
A. ALCGENL 004/25
B. ALCGENL 012/25
C. Enlistments, Evaluations, and Advancements,
COMDTINST M1000.2 (series)
D. Guidance and Eligibility Criteria For Enlisted Personnel Boards
and Panels, PSCINST 1401.2 (series)
E. Commandant's and Master Chief Petty Officer of the Coast Guard's
Guidance to AY26 Enlisted Selection Boards and Panels
1. This message serves as the final eligibility list for the 2025
Master Chief Advancement Panel (MCAP), announced in Ref A. Senior
Chief Petty Officers (SCPOs) identified in the list accessible in
paragraph 3 are candidates for the 2025 MCAP and should review this
message and Refs A thru E in their entirety. Commanding Officers (COs)
and Officers-In-Charge (OICs) must ensure all members within their
command are aware of their candidacy.
2. The 2025 MCAP will convene on 05 May 2025. The Panel Eligibility
Date (PED) of 01 February 2025 IAW Ref A remains in effect.
3. The list of 245 SCPOs is available at EPM-1 Boards and Panels MCAP
SharePoint page at https://uscg.sharepoint-mil.us/sites/psc_spo/pscepm/epm-1/Boards%20and%20Panels/SitePages/Master-Chief-AdvancementPanel.aspx.
4. All SCPOs who meet the criteria outlined in Ref C are eligible
for consideration by the 2025 MCAP, and the panel may recommend all
eligible candidates for advancement.
5. All SCPOs on the MCAP eligibility list should immediately, if not
already, take steps to review their official record in iPERMS. For
information on how to update your record see the "How to Update Your
Personnel Record" document on the EPM-1 MCAP SharePoint page. When
submitting your updates, indicate "URGENT: MCAP CANDIDATE" in the
subject line.
6. All candidates should review Ref E, The Commandant's and
Master Chief Petty Officer of the Coast Guard's Guidance to AY26
Enlisted Selection Boards and Panels, which establishes their vision
for selection to Master Chief Petty Officer. Ref E will be provided
to the Panel and is available on the EPM-1 MCAP SharePoint page.
7. Members who are omitted or included on the MCAP eligibility list
in error shall email EPM-1 at HQS-SMB-CGPSC-EPM-1-Panels@uscg.mil
and copy CSCM Nicholas Wright. The email shall include "MCAP" in the
subject line.
8. For additional information, visit the EPM-1 MCAP Sharepoint page at
https://uscg.sharepoint-mil.us/sites/psc_spo/psc-epm/epm-1/Boards%20
and%20Panels/SitePages/Master-Chief-Advancement-Panel.aspx.
9. CAPT J. W. Guyer, Chief, Enlisted Personnel Management, sends.
10. Internet release authorized.

The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local help desk.