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USCG Pay & Personnel Center             

KNOWN ISSUE in mLINQS

There is currently a known issue in mLINQS FSC is working on.  The error is being caused when an amendment is done in mLINQ that removes the expense lines that had a payment processed against it for an advance and another amendment is processed to add the expenses back in. This action creates duplicate lines in FSMS and produces a “fetch error” as FSMS does not know how to process against the multiple lines due to a payment being tied to one. There is currently a SNOW ticket open at FSC Tier 3/FSMS.

ATTENTION - E2 USERS

Single sign on (CAC) for E2 is currently causing profiles issues. Please refrain from using and/or creating CAC E2 profiles until further notice. Using the user name and password (historical E2 log on process) should be used at this time, at E2 User ID and password

ETS ERROR

ETS is currently producing an error when creating new accounts or updating user IDs/EMPLIDs to current accounts, please submit a PPC ticket for these members so that the issues can be fixed individually. A system wide fix is still trying to be worked. If a member who does not have an ETS account is needing to book upcoming travel with a departure date within the next 3-5 days, they will need to call the TMC/SATO to make any reservations and insist that the booking be made without a profile.

With the ongoing issue in E2 that prevents new user accounts from being created, if any of the impacted members have had to call the TMC to make reservations without a TMC profile, please submit a PPC Customer Care Ticket including the following information below. PPC is working with E2 programmers/contractors to track this issue as well as reduce the TMC fees for those impacted due to the systematic issue.

Member Name, Rank, and EMPLID:

Reservation Confirmation Code:

Travel Dates:

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

  1. Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
  2. If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
  3. Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
  4. Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY 

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy. 

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


Customer Support Telephone: 

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

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Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues. 

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F


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PPC Customer Service: PPC-DG-CustomerCare@uscg.mil 

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil 


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April 11, 2025

ALCGRSV 015/25 SUBJ: OFFICER EVALUATION SYSTEM (OES) ADMINISTRATION FOR IDPL OFFICERS

Please see full message for information and details. ALCGRSV 015/25 SUBJ: OFFICER EVALUATION SYSTEM (OES) ADMINISTRATION FOR IDPL OFFICERSOVERVIEW. As we conclude the 2024 Officer Evaluation Report (OER) season, this message outlines information, best practices, and guidance to assist units and officers with OER administration for IDPL officers.

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April 7, 2025

ALCGPSC 056/25 SUBJ: PROMOTION AND ADVANCEMENT CEREMONY REQUIREMENTS AND PROCEDURES

R 042139Z APR 25 MID180001702242UALCGPSC 056/25SUBJ: PROMOTION AND ADVANCEMENT CEREMONY REQUIREMENTS AND PROCEDURESA. Officer Accessions, Evaluations, and Promotions, COMDTINST M1000.3(Series)B. Enlistments, Evaluation, and Advancements, COMDTINST M1000.2(Series)C. COMDT COGARD WASHINGTON DC 301843Z APR 24/ACN 200/241. Promotion and advancement

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April 3, 2025

ALCOAST 162/25 SSIC 1418 SUBJ: MAY 2025 ELECTRONIC SERVICEWIDE EXAMINATION (ESWE) BETA TEST FOR ME AND MST RATINGS

R 031423Z APR 25 MID320000830959UFM COMCOGARD FORCECOM NORFOLK VA TO ALCOASTBT UNCLASALCOAST 162/25 SSIC 1418SUBJ: MAY 2025 ELECTRONIC SERVICEWIDE EXAMINATION (ESWE) BETA TEST FOR ME AND MST RATINGSA. ALCGENL 007/25 MAY 2025 SERVICEWIDE EXAMINATION (SWE) COMPETITIONB. 2025 eSWE Beta Test SWE Officers HandbookC. Enlistments, Evaluations, and

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March 31, 2025

ALCOAST 150/25 SUBJ: INCENTIVIZING THE OFFICER IN CHARGE (OIC) BOARD CANDIDATE PARTICIPATION FOR THE ACTIVE DUTY BOATSWAIN MATE (BM) RATING - BM1 AND BMC

R 281945Z MAR 25 MID120001823633UFM COMDT COGARD WASHINGTON DC TO ALCOASTBT UNCLASALCOAST 150/25 SSIC 1220SUBJ: INCENTIVIZING THE OFFICER IN CHARGE (OIC) BOARD CANDIDATE PARTICIPATION FOR THE ACTIVE DUTY BOATSWAIN MATE (BM)RATING - BM1 AND BMCA. Military Assignments and Authorized Absences, COMDTINST 1000.8AB. Officer In Charge Review Board,

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March 31, 2025

ALCOAST 151/25 SUBJ: MID-PERIOD COUNSELING FOR ENLISTED MEMBERS

R 282014Z MAR 25 MID120001823648UFM COMDT COGARD WASHINGTON DC TO ALCOASTBT UNCLASALCOAST 151/25 SSIC 1000SUBJ: MID-PERIOD COUNSELING FOR ENLISTED MEMBERSA. Enlistments, Evaluations, and Advancements, COMDTINST 1000.2C1. This ALCOAST updates REF (A) to require rating chains to conduct mid-period counseling for Enlisted members and introduces

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March 28, 2025

ALCGPSC 051/25 SUBJ: PY25 REVISED CUTOFFS FOR APPOINTMENT TO WARRANT GRADE

281317Z MAR 25 MID320000813352U ALCGPSC 051/25SUBJ: PY25 REVISED CUTOFFS FOR APPOINTMENT TO WARRANT GRADEA. ALCGPSC 082/24B. Officer Accessions, Evaluations, and Promotions, COMDTINST M1000.3C. Enlistments, Evaluations, and Advancements, COMDTINST M1000.21. Cutoffs established in Ref A are revised as follows:A. Aviation Engineering (AVI) specialty

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March 21, 2025

ALCGOFF 018/25 SUBJ: OFFICER EVALUATION SYSTEM (OES) ADMINISTRATION

211648Z MAR 25 MID180001677058UALCGOFF 018/25SUBJ: OFFICER EVALUATION SYSTEM (OES) ADMINISTRATIONA. Coast Guard Officer Evaluation System Procedures Manual,PSCINST M1611.1DB. ALCOAST 047/251.  OVERVIEW. As we conclude the 2024 Officer Evaluation Report(OER) season, this message outlines information, best practices,and guidance to assist units and

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March 5, 2025

ALCOAST 101/25 SSIC 1000 SUBJ: REINSTATING SERVICE MEMBERS DISCHARGED UNDER THE MILITARY'S COVID-19 VACCINATION MANDATE

R 051537Z MAR 25 MID120001766194UFM COMDT COGARD WASHINGTON DC TO ALCOAST BT UNCLAS ALCOAST 101/25SSIC 1000 SUBJ: REINSTATING SERVICE MEMBERS DISCHARGED UNDER THE MILITARY'SCOVID-19 VACCINATION MANDATEA. Executive Order on Reinstating Service Members Discharged Underthe Military's COVID-19 Vaccination Mandate of 27 JAN 2025B. DHS Guidance on

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Feb. 5, 2025

ALCOAST 047/25 SSIC 1401SUBJ: OFFICER AND ENLISTED EVALUATION REPORTS, UPDATE

R 051650Z FEB 25 MID320000760542UFM COMDT COGARD WASHINGTON DC TO ALCOASTBT UNCLASALCOAST 047/25 SSIC 1401SUBJ: OFFICER AND ENLISTED EVALUATION REPORTS, UPDATEA. Executive Order, Ending Radical And Wasteful Government DEI Programs And PreferencingB. OPM Memo of January 21, 2025, Initial Guidance Regarding DEIA Executive OrdersC. Executive Order,

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Jan. 31, 2025

ALCOAST 038/25 SSIC 7220 SUBJ: SPECIAL PAYS FOR HEALTH PROFESSIONS OFFICERS

ALCOAST 038/25This ALCOAST announces the implementation of special pay rates for Health Professions Officers (HPOs) for Fiscal Year (FY) 2025, in accordance with REFs (A) through (C). HPO Special Pays include accession bonus (AB), accession bonus for critical wartime skills (AB-CWS), retention bonus (RB), incentive pay (IP), and board certification