Newsletter | Retiree Service Program Guide | | PPC Retiree & Annuitant Services | 2019 Novel Coronavirus (COVID-19)
National Retiree Help Desk (NRHD) Hotline:
Is available to assist and / or to answer any questions that a retiree or a retiree spouse has regarding benefits (other than those relating to pay), health care issues, assistance in obtaining important forms and/or papers, etc. Phone :
1-833-224-6743 (833-2CG-NRHD) (toll free)
Email:
nrhdesk@gmail.com
Questions concerning pay should be directed to the Pay & Personnel Center's Retiree and Annuitant Services (PPC (RAS) Branch
Phone:
1-866-772-8724 1-785-339-3415 -- 0730-1600 M-F
Email: ppc-dg-customercare@uscg.mil
How do I report a change of address?
Report address, phone number or e-mail address changes in Retired Global Pay Self-Service. Refer to the following user guides for directions:
If you cannot access the self-service system you may report changes by telephone, by Fax or in writing. Our telephone and Fax numbers are:
Toll Free: 1-866-772-8724 Fax: 785-339-3770
You may also Contact PPC (PPC-DG-customercare@uscg.mil) by e-mail with the change and you will receive an RAS statement to confirm that your request has been processed. When contacting PPC (CC) by e-mail, always include your employee ID number in the body of the message.
STATE TAX REMINDER: As a reminder when moving from one state to another and updating your home mailing address, don't forget to change your state tax withholdings. The retiree must request a change for state tax as an address change does not automatically change or stop the state information that the tax is being paid to.
How do I report a change in financial institution or account number?
You can change your Direct Deposit account information in Retired Global Pay Self-Service (Refer to the Change your Direct Deposit information user guide for directions). If you cannot access the self-service system you may report changes by completing form CG-2015, Pay Delivery Worksheet, and mailing it to us at:
Commanding Officer (RAS) U. S. Coast Guard Pay & Personnel Center 444 SE Quincy St Topeka KS 66683-3591
Click here for more information on maintaining your retiree information with (RAS)
Commanding Officer (RAS) U. S. Coast Guard Pay & Personnel Center 444 SE Quincy Street Topeka, KS 66683-3591 Toll Free: 1-866-772-8724 Commercial - 1-785-339-2200 Fax: 1-785-339-3770 Email: ppc-dg-customercare@uscg.mil
You may request a copy of your service record by calling, e-mailing, or writing the National Archives.
National Personnel Records Center Military Personnel Records 9700 Page Avenue St. Louis, MO 63132 (314) 801-0800
Program Manager: Robert C. Hinds Phone: 1-202-475-5451 Email: Robert.C.Hinds@uscg.mil Mailing Address: Commandant (CG-1335) U.S. Coast Guard (Attn: Retiree Services Program) 2703 Martin Luther King Jr. Ave. SE Washington DC 20593-7907
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Blended Retirement System (BRS)
Retiree Direct-Access/Global Pay Self-Service Guide CG SUPRT Personal Financial Wellness Education Class Topics List CG SUPRT Personal Financial Wellness Education On-site Class Request Form CG Retiree Caregivers Guide CG Retiree Services Program Guide - October 2019 Remember Coast Guard : Legacy.com U.S. Coast Guard Retiree to FEMA Reservist Initiative
May 29, 2020
TRICARE Plan Options for Young Adults
Graduation season is upon us. According to the National Center for Education Statistics, 2.96 million students are expected to earn their associate's or bachelor's degree this year. But celebrations look different. Due to COVID-19 and social distancing, high school and college graduates aren't gathering in auditoriums wearing caps and gowns. Still, as they age, it's good to know that TRICARE transitions with your kids as they become adults.
May 21, 2020
Appointments, Immunity, and Scams: COVID-19 Myths vs. Facts
Are you wondering how to access health care during COVID-19? Do you have questions about developing immunity, or how to respond to TRICARE scams? Get help using TRICARE resources, FAQs, and read these "myths vs. facts." To learn more, read the article.
May 8, 2020
A Friendly Reminder: Keep Your DEERS Info Updated
Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.
May 6, 2020
A Lifesaving Benefit: TRICARE Ambulance Services
Most people don't want to think about costs when calling an ambulance. But you should feel reassured knowing that TRICARE covers ambulance services. Knowing your ambulance options can help you make an informed decision if you or a family member ever experiences an emergency.
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Current Issue of the Long Blue Line -- Retiree Newsletter - Fall 2020
Mailing Address and End-Year Tax Documents
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TRICARE Health Matters Newsletter Issue 2, 2020
Is Your ID Card About to Expire?
TRICARE Copayments Waived for COVID-19 Tests On or After March 18
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How to Make Enrollment Changes Outside of TRICARE Open Season
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For Retiree Travel & DA Inquiries Call: 1-866-772-8724
To Report a Death: Call: 1-866-772-8724 Email: PPC-DG-CustomerCare@uscg.mil
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