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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Military Accounts Support (MAS) Branch

Branch News & Announcements:

Temporary BAH Rate Increase Resources (from Military Pay & Compensation Division (CG-1332)):
  1. Temporary BAH Rate Increase – Approved Locations
  2. Temporary BAH Rate Increase – Approved Locations – All Rates by Approved Locations
  3. Flow Chart – Temporary BAH Rate Increase
  4. Frequently Asked Questions (FAQs) – Temporary  BAH Rate Increase
  5. Procedures – Temporary BAH Rate Increase
  6. USCG Application - Temporary BAH Rate Increase Updated 29 Sep 2021

More Military Accounts Support news & announcements.

2021 Military Payroll Processing Schedule

2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.


Worksheets & Calculators

SPOs (and others) may find these worksheets helpful when auditing a member's pay:

 

 


Military Accounts Support News Updates

April 8, 2021

Servicing Personnel Office Contact List Update

Mailing address change for Base National Capital Region

April 8, 2021

ALCOAST 142/21 - REENLISTMENT ELIGIBILITY FOR SELECTIVE REENLISTMENT BONUS

ALCOAST 142/21 - REENLISTMENT ELIGIBILITY FOR SELECTIVE REENLISTMENT BONUS provides amplifying guidance on reenlistment eligibility.

April 1, 2021

PPC Customer Newsletter / Servicing Personnel Office Newsletter

Issue 03/21 (March) of the PPC Customer Newsletter is now available.

March 16, 2021

Personnel and Pay Procedures Manual - Chapter Ten

This Email ALSPO message promulgates an update to the Personnel & Pay Procedures Manual (PPPM), PPCINST M1000.2 (series). This message promulgates chapter ten of the PPPM.

March 15, 2021

Health Record Disposition Delays due to COVID-19 Pandemic

Be sure to obtain a copy of your health record prior to separation or retirement.

March 12, 2021

What you need to know about transfer season 2021

Getting ready to PCS? Be sure to read this first.

March 12, 2021

Policy Update: For FY21 Coast Guard Tuition Assistance (TA) has increased

Educational benefits jumped from $2,250 to $3,750 annually for active duty and reserve members.

March 11, 2021

Travel and leave policy returns to pre-pandemic status

With the exception of unofficial foreign travel, the Coast Guard has returned travel and leave approval procedures for military member to pre-pandemic status. All members should continue to make travel decisions based on the most recent travel guidance from the Centers for Disease Control (CDC).

March 10, 2021

COVID-19: Calendar Year 2021 Travel and Leave SITREP 2

This ALCOAST cancels SITREP 1 (ALCOAST 046/21) and revises procedures for foreign/domestic leave and travel. Due to current trends of the pandemic combined with the national vaccination effort, leave and travel approval policies, except for unofficial foreign travel, are returned to pre-pandemic status. However, leave and travel approving officials should weigh individual member vaccination status (vaccinated versus un-vaccinated) and site specific location COVID-19 conditions when conducting readiness risk assessment and approving leave and travel requests.

March 5, 2021

Transfer season reminders: Personally procured moves

The Household Goods (HHG) transportation peak season, which runs from 15 May through 31 Aug, is fast approaching. During peak season it may be difficult to secure a Government-contracted transportation service provider (TSP) that meets the member’s desired packing, pick-up, and delivery dates. If a TSP cannot be contracted, or if a member prefers,