U. S. Coast Guard Pay & Personnel Center
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site. Click to subscribe
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2000 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
(785) 339-3780
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
Report broken links or other website issues here
milConnect
Branch News & Announcements:
More Military Accounts Support news & announcements.
2022 Payroll Processing Schedule (E-Mail ALSPO D/21) (PDF)
2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)
MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.
SPOs (and others) may find these worksheets helpful when auditing a member's pay:
March 2, 2021
Federal Long Term Care Insurance Program (FLTCIP) plan
FLTCIP 3.0 is the current Federal Long Term Care Insurance Program (FLTCIP) plan, available to new applicants. This group long term care insurance plan offers comprehensive coverage, including a stay-at-home benefit and informal care provided by friends and family*, with added premium stability.
Feb. 19, 2021
Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start
If a member’s PCS Transfer Job Data row is not built (should populate upon the approval of the PCS Reporting endorsement), the CGSMR will not automatically start. If this occurs, a help ticket must be submitted to PPC to have the PCS Transfer Job Data row manually added. The SPO MUST manually start CGSMR. The SPO does not have to wait for the Job Data row to be added.
Feb. 11, 2021
2021 Annual review of critical housing areas
This ALCGPSC announces the Military Housing Areas (MHA) and zip codes meeting the eligibility criteria for designation as a CHA. This ALCGPSC applies to all areas in the continental United States where dependents are authorized to accompany service members.
Jan. 19, 2021
2020 Tax Statements (IRS Forms W-2, 1099R, and 1095)
Year-End Tax forms are now available via Direct-Access Self-Service.
Dec. 16, 2020
New BAH Rates for 2021
On average, 2021 BAH will increase on average 2.9 percent. Actual BAH increases vary by location.
Dec. 15, 2020
2021 Basic Allowance for Housing (BAH) Rates Published
The Defense Travel Management Office (DTMO) has updated the BAH Calculator with 2021 BAH rates.
Hardship Duty Pay-Restriction of Movement and other COVID-19 Pay and Allowances
ALCOAST 278/20 formally authorizes, as of 03 April 2020, HARDSHIP DUTY PAY-RESTRICTION OF MOVEMENT (HDP-ROM) and other temporary policy changes for several travel allowance, Food Service policy, and certain Special & Incentive (S&I) pays as part of the overall military effort to support our members and their families during the COVID-19 pandemic. The Pay and Personnel Center is now processing these claims in accordance with the following guidelines and procedures.
Nov. 3, 2020
PPC Customer/SPO Newsletter October 2020
The latest issue of the PPC Customer / SPO Newsletter is now available.
Oct. 15, 2020
Distribution of Finalized DD-214
The implementation of electronic transmission of DD Form 214 data to the Defense Manpower Data Center (DMDC) is complete. The Veterans Administration, State Directors of Veterans Affairs, and the Department of Labor have access to DD Form 214 data. SPOs are not required to produce and distribute paper copies 3, 5, 6, 7, and 8. DMDC is the official distribution source of the Military Services authoritative and certified information for all periods of active duty that are completed on or after January 1, 2015.
Sept. 8, 2020
Servicing Personnel Office Consolidation Update: SFO Galveston SPO Closed
The SPO located at SFO Galveston (008282) has been disestablished in DA. All records previously serviced by the SPO at SFO Galveston have been moved to Base NOLA SPO (042311).
