USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

Tag: PSC

July 9, 2024

Active-Duty Supplemental Advancement Eligibility Lists for July 2024

The Active-Duty Supplemental Advancement Eligibility Lists for July 2024 (reflects requests processed prior to July 1) have been posted. The list is available on PPC ADV's CG SharePoint Online page.Refer to ALCGENL message 035/18 for supplemental advancement list placement information.

July 9, 2024

Reserve Supplemental Advancement Eligibility Lists for July 2024

The Reserve Supplemental Advancement Eligibility Lists for July 2024 (reflects requests processed prior to July 1) have been posted. The list is available on PPC ADV's CG SharePoint Online page.Refer to ALCGENL message 035/18 for reserve supplemental advancement list placement information.

July 2, 2024

ALCOAST 262/24 - FY25 LONG-TERM ACTIVE DUTY FOR OPERATIONAL SUPPORT OF THEACTIVE COMPONENT (ADOS-AC) CEILINGS

This ALCOAST announces the FY25 ADOS-AC ceilings as well as designated Cap Managers. ALCOAST 262/24

July 1, 2024

ALCGENL 278/24 - 2024 MASTER CHIEF ADVANCEMENT PANEL (MCAP) CUTOFFS

Advancement cuts are based on forecasted losses and position reductions during a specific period of eligibility and are designed primarily for assignment officer planning purposes. CG Personnel Service Center‐Enlisted Personnel Management will revise these cut numbers as new loss data impacting the enlisted workforce becomes available.ALCGENL

June 28, 2024

ALCGRSV 033/24 ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) 07-24

The following personnel may be advanced to the rating/paygrade indicated effective 1 July 2024 provided the requirements of Refs A-C are met (please see attached message):ALCGRSV 033/24Information can also be found by visiting the PPC Advancements SharePoint page (CAC): PPC Advancements (sharepoint-mil.us)

June 28, 2024

ALCOAST 256/24 - MANDATED TRANSITION ASSISTANCE PROGRAM (TAP)

This ALCOAST is a reiteration of the mandatory requirements of REF (A), to include conducting the TAP Initial counseling and Pre-separation counseling with a service member 365 days prior to separation/retirement and the service member attending a TAP seminar in person whenever possible.ALCOAST 256/24

June 24, 2024

ALCGOFF 051/24 - UPDATE TO PROMOTION AND ASSIGNMENT YEAR BOARD AND PANEL MITIGATION STEPS FOR KNOWN DIRECT ACCESS AND CGBI DATA CONNECTION.

ALCGOFF 051/24SUBJ: UPDATE TO PROMOTION AND ASSIGNMENT YEAR BOARD AND PANEL MITIGATION STEPS FOR KNOWN DIRECT ACCESS AND CGBI DATA CONNECTION.A. ALCGOFF 039/241. The data connection between Direct Access and CGBI has been restored. The Employee Summary Sheet (ESS) is accurately updating information viewable to Boards and Panels.2. Reference (a) is

June 24, 2024

ALCGPSC 083/24 - ACTIVE DUTY AND RESERVE COMMAND SENIOR ENLISTED LEADER (CSEL) SCREENING PANEL RESULTS FOR ASSIGNMENT YEAR 2025

IAW Ref A, Commander, CG Personnel Service Center approved the report of the Active Duty and Reserve Command Senior Enlisted Leader (CSEL) Screening Panel convened on 10 June 2024. The following members listed alphabetically were found to be best qualified and recommended for assignment to Active Duty Gold Badge CSEL positions for AY25:ALCGPSC

June 24, 2024

ALCGRSV 031/24 - OCT 2024 RESERVE SERVICEWIDE EXAM (RSWE) ANNOUNCEMENT

This message announces the OCT 2024 RSWE competition for pay grades E-5 through E-8. Commanding Officers shall ensure dissemination of this message to all Reserve enlisted members in their AOR. A member’s failure to receive, review, and follow the guidelines of this message will not justify a waiver of these requirements. Units, SWE Officers,

March 4, 2024

Competency Dictionary Updates February 2024

The Competency Dictionary has been updated effective February 2024: Competency Dictionary (a spreadsheet that shows all authorized competency codes and descriptions) has been updated by Commandant (CG-1B-1). There have been 76 competency changes since the latest dictionary was published, and changes since the latest update are in blue font on the

Feb. 22, 2024

Government Wide Changes to Travel Policy That Emphasize Sustainable Travel

“We have been asked to issue an S (or statutory) item to immediately implement Government wide changes to travel policy that emphasize sustainable travel. OMB issued a memorandum on Dec 14, 2023, that prioritizes sustainable transportation by encouraging use of electric vehicles, rail, and public transit during official travel. These changes

Feb. 20, 2024

ALCOAST 087/24 EIGHTY-THIRD ANNIVERSARY OF THE COAST GUARD RESERVE

A ready and capable Reserve force is as critically important to Coast Guard mission execution today as it has been for 83 years since its founding February 19, 1941.ALCOAST 087/24

Sept. 27, 2023

SUBJ: ENTERING AND RECORDING COMMITMENTS AND OBLIGATIONS DURING EARLY FY24 FSMS DOWNTIME

FSMS will be unavailable from 01OCT22 to OOA 14OCT23 to facilitate FY23 year‐end closing and FY24 start processes. Additionally, it is estimated that funds will not be loaded to the project and task level in FSMS prior to 18OCT23.

Aug. 23, 2023

ALCGENL 178/23 ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 09-23

SUBJ: ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 09-23 The following personnel may be advanced to the rating/paygrade indicated effective 01 September 2023.

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