U. S. Coast Guard Pay & Personnel Center

PPC Call Center Phone Contact Update

In observance of the Columbus Day holiday, our offices, including the Pay & Personnel Center’s Call Center, will be closed on Monday, October 11, 2021. All PPC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Imaged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

PPC Page Menu

Click the arrows to expand the menu

E-Mail News Updates

End-Month September (1 October Payday) Military Payroll Processing Complete Mid-Month September (15 September Payday) Military Payroll Processing Complete End-Month August (1 September Payday) Military Payroll Processing Complete

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Report broken links
or other website
issues here

milConnect

Pay & Personnel News Updates from our Branches

Direct Access Competency Dictionary Update

By LT Chase Mercer, CG-1B1, Future Force Project Division, USCG Headquarters (CG-1B1)

PRINT | E-MAIL

Oct. 5, 2021 —

The Excel icon Direct Access Competency Dictionary (file in MS Excel format) (a spreadsheet which shows all authorized competency codes and descriptions) has been updated by Commandant (CG-1B-1).

Changes made since last update (23 August 2021) are hi-lighted in blue text on the spreadsheet. ·

5 Competencies Created
- 5 Master Competency List (Note 1)
4 Competencies Modified (Note 2)
4 Competencies Modified (Note 3)

Note 1: New created competencies from row 2445-2449, MH60-DLQ, MH65-DLQ, OSCT4T, CRSPCIRT and CXSPCIRT has been added.

Note 2: The following competencies were modified:

Competency CRYPTDP, updated creation date and added course for competency
GEOINTAN, updated creation date and added course for competency
GIS-SPEC, updated creation date and added course for competency
HDI-LE, updated creation date and added course for competency
HUM-NIE, added course for competency.

Note 3: The following competencies were inactivated and placed in the Inactive tab:

CRWUPTAC,
CXNRBTAC,
RBS-PCOX and
RBS-PBCM