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U. S. Coast Guard Pay & Personnel Center
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
Report broken links
or other website
March 22, 2023
Direct Access Home Page Change 28 March 2023
My CG Article: Direct Access homepage is changing March 28. Here's what you need to know by Kyle Ford, MyCG Writer.
Feb. 16, 2023
Direct Access Account Recertification
This ALCOAST 448/22 announces Direct Access users accounts with roles higher than CG Self-Service must be certified annually.
Feb. 13, 2023
Direct Access Competency Dictionary Update
The dictionary is a spreadsheet which shows all authorized competency codes and descriptions.
Nov. 18, 2022
Payroll Processing Schedule for CY-2023 (PDF)
E-Mail ALSPO message A/22 provides the Payroll Processing Schedule for Calendar Year (CY) 2023. The link will open a PDF document.
Oct. 5, 2022
New Pay Entitlement: Assignment Incentive Pay - Pre-commissioning Cutter Crews
This ALCOAST announces the establishment of Assignment Incentive Pay for Pre-commissioning Cutter Crews (AIP-PCC), a special pay. AIP-PCC may be paid to active duty officers and enlisted members entitled to Basic Pay, including Reservists on active duty who are permanently assigned as part of a designated pre-commissioning cutter crew, and is authorized effective 01 SEP 2022 in the amount of $200 per month.
Financial Systems Modernization Solution (FSMS) Incident Management Team Update
On 14 MAR 2022, the Commandant stood up the FSMS Transition Incident Command (IC) to lead and integrate efforts to develop and implement solutions to the challenges related to FSMS transition. This is the team's latest status update.
Oct. 3, 2022
Change to Policy and Procedures for Servicewide Exam Points
ALCOAST 367/22 announces changes to Enlistments, Evaluations, and Advancements, COMDTINST M1000.2C and ACN 103/21 , and updates cancelation date of ACN 016/22. Specifically, this ALCOAST updates the policy and procedures for Service Wide Exam (SWE) Award Points, Sea/Surf Duty Points, and Incentive Points.
Sept. 19, 2022
Competencies, Qualifications, and Tools for Military Workforce Pay, Personnel, and Administration
This message announces performance support measures for personnel performing military workforce pay, personnel, and administration tasks, a key deliverable for the Deputy Commandant for Mission Support-led Personnel Support Initiative (PSI). The competencies, qualifications, and tools outlined here apply to all personnel at Personnel and Administration (P&A) Offices and Servicing Pay Offices (SPOs), and are designed to support doctrine and standards established Interim Technical Authority Guidance for Military Workforce Pay, Personnel, and Administration, PSCNOTE 5402
Sept. 2, 2022
Best Places to Work: Pay and Personnel Center (PPC) Topeka
The Coast Guard Pay and Personnel Center (PPC) celebrated its 40th anniversary this summer. Founded in 1982 and located in Topeka, Kansas, PPC oversees payroll administration for Coast Guard members across the country and around the world. With such a critical support role in the service, it’s no wonder people love working at PPC.
Feb. 19, 2021
Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start
If a member’s PCS Transfer Job Data row is not built (should populate upon the approval of the PCS Reporting endorsement), the CGSMR will not automatically start. If this occurs, a help ticket must be submitted to PPC to have the PCS Transfer Job Data row manually added. The SPO MUST manually start CGSMR. The SPO does not have to wait for the Job Data row to be added.
Sept. 8, 2020
Servicing Personnel Office Consolidation Update: SFO Galveston SPO Closed
The SPO located at SFO Galveston (008282) has been disestablished in DA. All records previously serviced by the SPO at SFO Galveston have been moved to Base NOLA SPO (042311).
June 3, 2020
Direct-Access Password Reset Guidance
During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"
Oct. 2, 2019
Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)
An issue has been detected with Direct Access (DA) CONUS COLA transactions.
Oct. 1, 2019
Personnel and Pay Procedures Manual, PPCINST M1000.2 (series), Update
Personnel & Pay Procedures Manual, PPCINST M1000.2 (series), Chapter 11 (TTP Format), Governance - Audits and Reports, posted.
Sept. 17, 2019
Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit
Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.
Aug. 7, 2019
Known Issue: Marital Status and Rehires
We've added a known issue to the Marital Status topic in DA Knowledge Base.
June 30, 2019
Reminder: BAH for Single Recruit, OCS, or Academy Graduates In-Transit
A Transit housing allowance (BAH-Transit) is a temporary housing allowance paid while a member is in a travel or leave status between permanent duty stations, provided the member is not assigned Government quarters, including dependents who may be assigned to Government owned or leased family-type quarters. The Transit rate continues during proceed time and authorized delays en route, including TDY en route.
June 24, 2019
Direct Access Payroll Processing - In Range vs. Out of Range
New pay transactions with effective dates more than 24 pay periods in the past (approximately 1 year) require special handling.
June 22, 2019
Direct Access Orders Integration Process
The Orders Integration Process explained.
June 18, 2019
Resolve Common Direct Access Menu and Page Errors by the Clearing Browser Cache
Clearing the Internet Explore cache may resolve these common Direct Access issues.
May 28, 2019
Degree Reporting and Validation
This message announces updates to policy and procedures for entering degree completion data in Active Duty (AD) and Reserve (RES) members' Direct Access (DA) Person Profile record.
May 6, 2019
Direct Access Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start failure
Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start failure. If a member reports in TEMDU first and then to the cutter CGSMR doesn’t auto start and needs to be manually started via meal rate request
Feb. 20, 2019
Human Resource (HR) Quality Assurance (QA) Tools
E-Mail ALSPO message A/19 implements the use of the Human Resource (HR) Quality Assurance (QA) Tools by Servicing Personnel Offices (SPO). In accordance with the Coast Guard Pay Manual, COMDINST M7220.29 (series), Pay and Personnel Center (PPC) and SPOs are required to ensure pay and personnel transactions are submitted accurately and timely. These HR QA tools will assist with meeting the requirements set forth in the Coast Guard Pay Manual, COMDINST M7220.29 (series).
Nov. 7, 2018
Re-Post: Combined Federal Campaign (CFC) Online Pledge System Eliminates Paper Pledge Forms, Protects Your Private Information
Combined Federal Campaign (CFC) donations can now be made online. No need to involve your military or civilian servicing personnel office (SPO).
March 15, 2017
Combat Tax Exclusion - Known Issue with PCS Departure Stop and Retroactive Transactions
There is a Direct Access Known Issue with Combat Tax Exclusion