May 19, 2022

Direct Access Competency Dictionary Update

The dictionary is a spreadsheet which shows all authorized competency codes and descriptions.

Feb. 16, 2022

Guidance for DA Orders Completion During FSMS

​ALCGPSC message 027/22​ provides an update for processing permanent change of station (PCS) orders for members who executed a PCS in the Fiscal Year 2022 (FY22). P&A offices in coordination with SPOs will have until close of business 17 Feb 2022 to complete all necessary administrative and payroll transactions associated with reporting members in from PCS, including completion of supporting actions for member pay and entitlements. Limited time exists to complete P&A and SPO actions and PPC ticket resolution prior to the SPO payroll cutoff.​

Jan. 20, 2022

Direct Access Orders Outage Status Update

Access to Reserve Orders (FSMS) will be available from 0900 to 1900 on Friday, January 21. Please note there will be a new DA menu item on the Reserve Administration pagelet to access these orders. The link title is: FSMS Reserve Orders. Access to other types of DA generated orders (PCS, Retirement, Separations, etc.) will not be restored until January 26. This lockdown is necessary to support the deployment of FSMS. During this period of read-only availability, all FY22 orders will be converted to utilize FSMS accounting data. This applies to all Direct Access orders types: ETQC, PCS, separations, and reserve orders. Units may issue orders via memorandum to authorize travel in urgent and emergency situations.

Dec. 8, 2021

Payroll Processing Schedule for CY-2022 (PDF)

E-Mail ALSPO message D/21 provides the Payroll Processing Schedule for Calendar Year (CY) 2022.

July 22, 2021

Reserve Inactive Duty for Training Direct Access Approval Process Change

The reserve supervisor is no longer required to send an email notification to the SPO with the batch number stating that members have completed a drill. It was determined that the email being sent to the SPO provided no real value, was a duplication of effort and in many instances slowed down the approval process.

April 1, 2021

PPC Customer Newsletter / Servicing Personnel Office Newsletter

Issue 03/21 (March) of the PPC Customer Newsletter is now available.

Feb. 19, 2021

Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start

​If a member’s PCS Transfer Job Data row is not built (should populate upon the approval of the PCS Reporting endorsement), the CGSMR will not automatically start. If this occurs, a help ticket must be submitted to PPC to have the PCS Transfer Job Data row manually added. The SPO MUST manually start CGSMR. The SPO does not have to wait for the Job Data row to be added.

Sept. 8, 2020

Servicing Personnel Office Consolidation Update: SFO Galveston SPO Closed

The SPO located at SFO Galveston (008282) has been disestablished in DA. All records previously serviced by the SPO at SFO Galveston have been moved to Base NOLA SPO (042311).

June 3, 2020

Direct-Access Password Reset Guidance

During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"

Oct. 2, 2019

Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)

An issue has been detected with Direct Access (DA) CONUS COLA transactions.

Oct. 1, 2019

Personnel and Pay Procedures Manual, PPCINST M1000.2 (series), Update

Personnel & Pay Procedures Manual, PPCINST M1000.2 (series), Chapter 11 (TTP Format), Governance - Audits and Reports, posted.

Sept. 17, 2019

Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit

​Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay​ (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.

Aug. 7, 2019

Known Issue: Marital Status and Rehires

​We've added a known issue to the Marital Status topic in DA Knowledge Base.

June 30, 2019

Reminder: BAH for Single Recruit, OCS, or Academy Graduates In-Transit

A Transit housing allowance (BAH-Transit) is a temporary housing allowance paid while a member is in a travel or leave status between permanent duty stations, provided the member is not assigned Government quarters, including dependents who may be assigned to Government owned or leased family-type quarters. The Transit rate continues during proceed time and authorized delays en route, including TDY en route.

June 24, 2019

Direct Access Payroll Processing - In Range vs. Out of Range

New pay transactions with effective dates more than 24 pay periods in the past (approximately 1 year) require special handling.