PPC LOGO 

U. S. Coast Guard Pay & Personnel Center

click for guides
click for guides

self-service user guides

2019 Novel Coronavirus (COVID-19)

Click the arrows to expand the menu
Click the arrows to expand the menu

Subscribe to our E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Feedback button Portal Login

customer care  Visit MY CG
DMDC MIL CONNECT WEB SITE LOGO MilConnect P&D On Demand Training

PPC Call Center Phone Contact Update

The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Results:
Tag: MAS

Sept. 11, 2020

Federal Long Term Care Insurance Program (FLTCIP) plan

FLTCIP 3.0 is the current Federal Long Term Care Insurance Program (FLTCIP) plan, available to new applicants. This group long term care insurance plan offers comprehensive coverage, including a stay-at-home benefit and informal care provided by friends and family*, with added premium stability.

Sept. 11, 2020

Coast Guard approves new initiatives to retain, recruit key enlisted members

The fiscal year 2021 (FY21) Enlisted Workforce Planning Team just announced new policies designed to retain and recruit skilled members in the Coast Guard’s most mission-critical areas.

Sept. 11, 2020

Federal government deferring payroll taxes for certain members, employees

Social Security taxes will be deferred for many federal civilians and uniformed members through the end of this year.

Sept. 9, 2020

Open Season is Coming: Take the Time to Prepare Now

The annual period when TRICARE beneficiaries can enroll in or change health plans for the next year, is right around the corner. Take the time now to learn about your eligibility, fees, as well as health, dental, and vision plan options. Here are a few frequently asked questions and answers about open season so you'll be ready.

Sept. 8, 2020

Servicing Personnel Office Consolidation Update: SFO Galveston SPO Closed

The SPO located at SFO Galveston (008282) has been disestablished in DA. All records previously serviced by the SPO at SFO Galveston have been moved to Base NOLA SPO (042311).

Sept. 3, 2020

PPC Customer/SPO Newsletter August 2020

Issue 08/20 (August) of the PPC Customer Newsletter is now available.

Sept. 2, 2020

Available Now: Direct-Access Net Pay Amount Report

The Net Pay Amount Report provides mid- and end-month payroll information. This report is generally directed to Cutters and overseas units with limited connectivity to see a quick snapshot of their members’ pay.

Sept. 2, 2020

Fiscal Year (FY) 2021 Enlisted Clothing Maintenance Allowance Rates Posted

The Fiscal Year (FY) 2021 Enlisted Clothing Maintenance Allowance Rates are now available. October 15th, 2020 pay deposits will reflect the new rates.

Aug. 28, 2020

Sea Duty for Advancement - Not the Same as Sea Time for Points

The sea/surf duty time for advancement and points are both calculated​ based on Direct-Access data entry (e.g., PCS report / depart dates, Surfman competencies, and Career Sea Pay start / stop dates). However, different rules apply as to when the "clock stops" with regard to periods of TDY away from the CSP eligible vessel.

Aug. 28, 2020

Family Separation Allowance for Housing (FSH) Policy Clarification

​The Office of the Assistant Secretary of Defense for Military Compensation Policy issued a memo on 12 August 2020 which clarifies the policy on entitlement to FSH when dependents are temporarily (e.g. Delay in processing visas by the host country due to COVID-19) prevented from accompanying the member with a PCS to a foreign country​.

Aug. 18, 2020

TRICARE Dental Program Newsletter - Issue 3, 2020

This newsletter is for TRICARE beneficiaries who have dental coverage through the TRICARE Dental Program. In this issue, you can learn about dental safety procedures in place to protect you from COVID-19, changes to your TDP annual maximum, tips to keep your gums and teeth healthy, and more.

Aug. 13, 2020

What Are Your TRICARE Pharmacy Options Overseas?

Do you live overseas? Got questions about how to fill your prescriptions? If you're enrolled in a TRICARE Overseas Program plan, you have access to the same TRICARE Pharmacy Program as stateside. This means you can fill your prescriptions through military pharmacies, TRICARE Pharmacy Home Delivery, TRICARE retail network pharmacies, and non-network pharmacies. But there are some limits for filling prescriptions overseas.

Aug. 13, 2020

Behind on Vaccines? Get Back on Track with TRICARE

This summer, a COVID-19 vaccine is on the minds of many people. While the world waits for a vaccine, it's a good time to make sure you and your family members are on track with other important vaccines. You can review the vaccine schedule from the Centers for Disease Control and Prevention (CDC) to make sure you're on track. TRICARE covers age-appropriate doses of vaccines, as recommended by the CDC.

July 29, 2020

COVID-19 Testing: What TRICARE Covers

You may have questions about COVID-19 testing. Two kinds of tests are used to determine SARS-CoV-2 (the virus that causes COVID-19) infection: diagnostic (viral) and antibody testing. It's important you know the difference between the tests, how to get tested, and what TRICARE covers.

July 21, 2020

Getting ready for a move? Have travel plans? TRICARE Select® Navigator might be the right tool to help you stay healthy in a new place

Eligible TRICARE Select enrollees have a new resource that can help them stay healthy—even when they are in a new place. From dealing with an injury while travelling to finding a new doctor when you move, a new program from TRICARE can help eligible TRICARE Select enrollees.