U. S. Coast Guard Pay & Personnel Center

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200

For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)



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DMDC MIL CONNECT WEB SITE LOGO MilConnect P&D On Demand Training

Direct Access Maintenance and Limited Availability Periods Scheduled

Direct Access (DA) will not be available from 5:00 AM (Central Time) on Saturday, October 2, 2021 until 5:00 AM (Central Time), Tuesday, October 5, 2021. Access will be limited to only those users who will be performing tasks associated with security update and data center move.

DA will not be available from 5:00 PM (Central Time) on Friday, October 29, 2021 until 3:00 PM (Central Time), Saturday, October 30, 2021. Access will be limited to only those users who will be performing tasks associated with security update and data center move.

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Pay & Personnel News Updates from our Branches
Tag: TVL

Sept. 7, 2021

Take Advantage of New Resources Through the TRICARE Overseas Program

Did you know the TRICARE Overseas Program made changes on Sept. 1 to improve your patient experience? You now have access to a wide range of new resources to help you get the care you need. Here's a closer look at what's changed and how it can help you and your family.

Sept. 3, 2021

Guidance for Requesting Advance Dislocation Allowance (DLA) During Financial System Modernization Solution (FSMS) Cutover

This message provides guidance for requesting advance DLA for military members in receipt of permanent change of station (PCS)

Sept. 1, 2021

Rental Car Shortage Felt by Federal Travelers

Earlier this summer, the Rental Car Subcommittee of the National Defense Transportation (NDTA)’s Passenger Travel Advisory Council notified the Defense Travel Management Office that rental car industry efforts to restore their fleets to pre-pandemic levels have been hindered by the impact of a microchip shortage that has affected automakers’ ability to meet current car production demand.

Sept. 1, 2021

GSA Announces FY22 City Pair Program Contract Award

The U.S. General Services Administration (GSA) awarded its Fiscal Year (FY) 2022 City Pair Program scheduled airline passenger transportation services contracts, which are projected to save the federal government an estimated $1 billion next FY. This continues GSA's proven track record of providing the best value for the government and the American people.

Sept. 1, 2021

Defense Travel Management Office Allowances and Regulations Update

The Defense Travel Management Office has updated the following information for 01 September 2021:

Aug. 30, 2021

Joint Travel Regulations Update to Temporary Lodging Expense (TLE) - Flag Voice 556

As part of this change, TLE can be extended for up to 60 days due to the severe housing shortage brought on by the COVID-19 pandemic.  This JTR change, however, is not retroactive for expenses incurred prior to 25 August 2021. This change is not a blanket approval to increase all TLE to 60 days; it is intended to target those CONUS areas where the housing market is significantly stressed by the pandemic. 

Aug. 26, 2021

Video: E-Gov Travel System (ETS) Training Begins on August 31

Master Chief Petty Officer Patricia Pilkington talks about the new travel system E-Gov Travel System, or ETS, coming on board Oct 1, 2021. Pilkington talks about training that users can expect to undergo prior to the new system going live at the beginning of the new fiscal year.

Aug. 19, 2021

The PCS Assist Team will conclude at the end of September

If you’re PCS-ing beginning in October, command resources will be the best option

Aug. 19, 2021

Financial System Modernization Solution (FSMS) Implementation Update Two

ALCOAST 286/21 provides an update on the Coast Guard's transition to a new integrated financial system called Financial System Modernization Solution (FSMS). With less than 60 days until "cutover," this is also a call to action for all-hands, including financial management and procurement services (FMPS) professionals, field commanders, and end-users, to play an active role in facilitating this monumental transition

Aug. 19, 2021

Interim Guidance for FY22 Temporary Duty/TDY Travel Orders Preparation

​All Coast Guard Finance (ALCGFINANCE) message 027/21 provides guidance for preparation of TDY and Local Travel (current Doc Types 11 &13) orders as the Coast Guard Transitions from CAS/FPD to the new FMS and E-Gov Travel System (ETS).

Aug. 5, 2021

Explore TRICARE Coverage Options for Your College Student

Is your son or daughter heading off to college this fall? If so, congratulations. As your child prepares for college, you may have questions about how it affects their TRICARE coverage. Here are some answers that may help.

Aug. 5, 2021

A helpful resource during PCS season—the Nurse Advice Line is always available to military families

Imagine that your sleeping child awoke with a high fever. It spiked suddenly and you are unsure if it warrants a trip to an urgent care facility or if you can manage it from home. To complicate matters, you are in the midst of a permanent change of station (PCS)—a move that will transition your primary care provider in addition to your life. But in the midst of this situational chaos, there is a resource that you can call that has the immediate medical answers you need—the Military Health Service’s Nurse Advice Line.

Aug. 3, 2021

Moving Delays? You might qualify for an Inconvenience Claim

Over the past 25 years, Cmdr. Kristen Serumgard and her husband have moved 18 times, most recently at the height of the pandemic with their six-month-old baby in tow. So, Serumgard, who commands the Coast Guard Cutter Mackinaw, is no stranger to relocation headaches. Still, she’s been struck by the sheer volume of complaints she’s heard this season. Huge delays in getting stuff picked up or delivered. Movers missing appointments or canceling at the last minute. Moving companies arriving without a truck or a packing crew. Or showing up after the service member already had to fly to their new station.

July 29, 2021

Got TRICARE Dental Program Coverage Questions? Here’s a Brochure for You

Are you looking for dental coverage for you and your family? If so, the TRICARE Dental Program (TDP) may be able to help. The TDP is for active duty family members, as well as National Guard and Reserve members and their families.

July 28, 2021

Special Needs Program Enrollment Reminder

The Special Needs Program is a mandatory enrollment program for all active duty (AD) and selected reserve members on orders for 181 days or more who have dependent family members diagnosed with medical, psychological, physical, or educational special needs. The objective of the program is to identify and support the special needs of a Coast Guard family while allowing the member to maintain the maximum assignment flexibility possible.