USCG Pay & Personnel Center

Retiree Self-Service E-Gov Travel System (ETS)

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

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Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
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PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
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Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
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PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

Tag: TVL

Sept. 4, 2024

ALCOAST 343/24 - FY25 RESERVE INACTIVE DUTY TRAINING - TRAVEL REIMBURSEMENTPROGRAM ENROLLMENT DEADLINE, ELIGIBILITY, ENROLLMENT PROCEDURE, AND PROCESS

Based upon the highly successful phased implementation of the Reserve Inactive Duty Training - Travel Reimbursement Program (IDT-TRP) in FY24, the program is being expanded in FY25 to include all eligible Selected Reserve (SELRES) members in the paygrades ofE-6 and below. Commands, senior leaders, and reservists should communicate and follow the

Aug. 29, 2024

ALCOAST 334/24 - SOLICITATION FOR 2025 COAST GUARD RESERVE POLICY BOARD MEMBERSHIP AND AGENDA TOPICS

R 291329Z AUG 24 MID600117584666UFM COMDT COGARD WASHINGTON DCTO ALCOAST BTUNCLASALCOAST 334/24SSIC 5725SUBJ: SOLICITATION FOR 2025 COAST GUARD RESERVE POLICY BOARDMEMBERSHIP AND AGENDA TOPICSA. 14 U.S.C. Section 3703B. Reserve Policy Board, COMDTINST 5725.1E1. This ALCOAST solicits volunteers to serve on the 2025 Coast GuardReserve Policy Board

Aug. 26, 2024

ALCGFINANCE 029/24 - GUIDANCE FOR TEMPORARY DUTY TRAVEL ORDERS CROSSING FY YEARS

This guidance shall be used for temporary duty travel crossing fiscal years (FY). Specifically, this applies to cases where advanced preparation in FY24 is required to effectively facilitate travel in FY25. FY24 travel is any that occurs on or before 30 September 2024. FY25 travel is any that occur on 1 October 2024 through 30 September

Aug. 26, 2024

PPC Travel News - Fiscal Year End Key Dates & Details on Processing Travel During This Time

Fiscal Year End Key Dates & Details on Processing Travel During This Time Sept 25 at 11:59p.m. EST - Last day to approve vouchers/advances in ETS and receive payment in FY24 Sept. 27 at 11:59 p.m. EST - Last day to Approve/Amend FY24 Authorizations and obligate Sept. 27 at 11:59 p.m. EST- Last day DA orders will populate/adjust Open Authorizations

Aug. 26, 2024

ALCGFINANCE 023/24 SUBJ: FY24 FINANCIAL MANAGEMENT AND REPORTING CLOSEOUT GUIDANCE

This financial management and reporting closeout guidance pertains to Resource Management Offices (RMOs), Resource Advisors, Allotment Code Holders, and HQ Program Project Activity Managers (as defined by REF (A)), along with all activities and field units. It is mandatory for all activities, field units and fund managers to adhere to the specified

Aug. 1, 2024

Duplicate Documents Error on ETS Voucher

Duplicate Documents Error on ETS VoucherPPC is aware of a sporadic glitch happening in FSMS that may cause an erroneous rejection error to be received by ETS. After the AO approves a voucher in ETS and a “rejected by agency” error is received for Duplicate Document number, please do the following before submitting a PPC ticket. (instructions

July 25, 2024

Travel News - SATO Customer Service

PPC is aware of the extended wait times with SATO customer service and other SATO customer service concerns. PPC is working with GSA to find solutions to address these issues, as we understand these problems affect members performing Coast Guard missions. PPC will continue to share these concerns and work with GSA and SATO until we have a solution

June 3, 2024

Unliquidated Travel Advances

In accordance with the DEC 2023 CG8-C memorandum (Interim Financial Policy – Unliquidated travel advances) each unit should run the “Unliquidated advance report” on a weekly basis and follow up with members who appear on the report.For Unit- Unliquidated Advance Report Job Aid

June 27, 2023

Updated - How to Submit PCS Advance Request and File PCS Travel Claims

FY23 PCS Travel claim procedures.

Aug. 10, 2022

E-Gov Travel System (ETS) Frequently Asked Updates

An updated (August 10, 2022) list of ETS frequently asked questions is available via PPC's ETS web page (https://www.dcms.uscg.mil/ppc/tvl/ets). This list covers post-go-live issues. Here is a direct link to the file (the file is in PDF format): https://wwsw.dcms.uscg.mil/Portals/10/CG-1/PPC/GUIDES/TRAVEL/ETS/ETSPostGoLiveFAQs.pdf

Jan. 14, 2022

Your PCS move just got easier—Coast Guard Mutual Assistance rolls out two new programs in support

Your Coast Guard family’s permanent change of duty station (PCS) move is now supported by two new programs offered by Coast Guard Mutual Assistance (CGMA). As of Jan. 1, 2022, both programs operate year-round and provide compensation toward specific family relocation fees. The first is a grant, called the Education Advocate Grant, and the second is a no-interest loan, called the Spouse Professional Requirements Loan Program.

Oct. 4, 2021

ETS First Logon and ADVTRAV Profile Data Transfer

Per ALCOAST 361/21, the entire Coast Guard workforce (military, civilian and reserve) will receive invitations via an email from etravelservices@cwtsatotravel.com on 04 October 2021 to activate your account. These invitations will expire within 72 hours; failure to activate in the required timeline will create additional administrative workload on support staff. Commands should ensure all service members are provided adequate time to complete the activation process. Accounts will remain active for 90 days and members who have not logged on will receive a reminder to log in or risk the accounts being disabled.

Aug. 30, 2021

Joint Travel Regulations Update to Temporary Lodging Expense (TLE) - Flag Voice 556

As part of this change, TLE can be extended for up to 60 days due to the severe housing shortage brought on by the COVID-19 pandemic. This JTR change, however, is not retroactive for expenses incurred prior to 25 August 2021. This change is not a blanket approval to increase all TLE to 60 days; it is intended to target those CONUS areas where the housing market is significantly stressed by the pandemic.

Dec. 15, 2020

Hardship Duty Pay-Restriction of Movement and other COVID-19 Pay and Allowances

ALCOAST 278/20 formally authorizes, as of 03 April 2020, HARDSHIP DUTY PAY-RESTRICTION OF MOVEMENT (HDP-ROM) and other temporary policy changes for several travel allowance, Food Service policy, and certain Special & Incentive (S&I) pays as part of the overall military effort to support our members and their families during the COVID-19 pandemic. The Pay and Personnel Center is now processing these claims in accordance with the following guidelines and procedures.

Nov. 3, 2020

COVID-19: Travel and Leave Policy - Update 3

This ALCOAST cancels REF (A) and provides all Coast Guard (CG) members with travel and leave policy as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to update procedures for leave and foreign travel. This is in response to the changing force health protection posture in relation to COVID-19.

March 23, 2020

Coast Guard Travel and Leave Policy Updated

ALCOAST 098/20 provides Coast Guard members with updated travel and leave policy guidance as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to assist unit commanders to preserve force readiness and accomplish CG missions. Please see paragraph 4, Domestic Travel, for important guidance regarding local leave.

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