Guard Ombudsman Registry is an online data base that captures all CG command
information and ombudsman contact information, that allows the Ombudsman
Program Manager (OPM) to track ombudsmen workload and activity. The
- Maintains a database with contact information in the
event of natural disasters or crisis situations.
- Facilitates the collection of CG Ombudsman Program data
- Provides statistical data to commanding officers on
commands that fall within their Area of Responsibility
- Tracks types and number of contacts by category and
hours expended by ombudsmen in responding to inquiries.
- Tracks meetings, presentations, and trainings attended
by the ombudsman and the number of hours expended.
- Assists commands and ombudsmen with resources and
up-to-date program information.
Ombudsmen cannot register themselves and must be registered by the
commanding officer or designee. Ombudsmen can also be registered by the HSWL
RP ombudsman coordinator. To register the command ombudsman, the commanding
officer or the designee must first register him/herself by going to
www.cgombudsmanregistry.org and clicking on “Command
To register you will use your email address as your username, and you will
need to select a password. Once you have completed the initial registration
form, your account request will be forwarded to the ombudsman registry
administrator for approval. Accounts are normally approved within 24 hours.
You will receive notification by email when your account has been approved.
Once approved, you can return to the registry, assign yourself to your
command(s) and register your ombudsman.
Ombudsman Registry Guide for more detailed information and instructions
on the registration process for Commands.
Ombudsmen will enter their monthly worksheets directly into this secure
system and commands will have the ability to generate reports for their
commands. Additionally, reports can be generated at the District and Area
levels, thereby enabling Commandant (CG-111) to see trend analysis on
issues/concerns of CG families and develop training or information fact
sheets. Even if there was no activity for the month, a report should be
The Ombudsman Registry must be updated whenever there is an ombudsman
turnover or new appointment.
Ombudsmen should view the
Ombudsman Registry User Guide for Ombudsmen.