U. S. Coast Guard Pay & Personnel Center
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site. Click to subscribe
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2000 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
(785) 339-3780
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
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Branch News & Announcements:
More Military Accounts Support news & announcements.
2022 Payroll Processing Schedule (E-Mail ALSPO D/21) (PDF)
2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)
MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.
SPOs (and others) may find these worksheets helpful when auditing a member's pay:
Feb. 27, 2020
Authorized Housing Flexibility Options Increase for Service Members and their Families During PCS Moves
Policy concerning Basic Allowance for Housing (BAH) and housing assignment flexibility for certain members with dependents undergoing a permanent change of station (PCS) within the United States (including Alaska and Hawaii).
TRICARE Health Matters Newsletter Issue 1, 2020
Eager to learn more about your TRICARE benefit? Here are just some of the articles you can read in the latest issue of the TRICARE Health Matters Newsletter: TRICARE Rules for Enrolling and Disenrolling Your TRICARE Payment Options Seeking Care While on Active Duty Take Action to Enroll in a TRICARE Plan When You Retire Read TRICARE Publications and Take the Survey
Dec. 31, 2019
2020 Continental United States (CONUS) Cost of Living Allowance (COLA) Locations
CONUS COLA is a taxable supplemental allowance designed to help offset higher prices in the highest cost locations in CONUS that exceed the costs in an average CONUS location by 8 percent or more. The program affects approximately 20,000 Service members in 16 Military Housing Areas (MHAs) and 31 other counties in CONUS.
Dec. 9, 2019
Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region
The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.
Dec. 2, 2019
PPC Customer/SPO Newsletter
The November issue of our newsletter is now online. The newsletter contains articles and messages posted to the PPC website during the month - an "In case you missed it" summary.
Nov. 14, 2019
Basic Allowance for Subsistence (BAS) and Payment for Government-Provided Meals
Rule 1: Everyone who gets Basic Pay gets BAS. Rule 2: If you consume a government-provided meal, you must pay for it.
Basic Allowance for Subsistence (BAS)
The Coast Guard Pay Manual, Chapter 3, Section A, provides information and policy on officer BAS (OFF BAS) and enlisted BAS (ENL BAS).
Oct. 4, 2019
Special Duty Pay and Assignment Pay - Policy Clarification
This message clarifies concurrent receipt of SDP and AP or multiple SDP.
Oct. 2, 2019
Mark Your Calendars! TRICARE’S Open Season is Nov. 11 – Dec. 9
Do you want to make enrollment changes to your or to a family member’s TRICARE health plan for 2020? Your chance is around the corner during TRICARE Open Season.
Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)
An issue has been detected with Direct Access (DA) CONUS COLA transactions.