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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Military Accounts Support (MAS) Branch

Branch News & Announcements:

Temporary BAH Rate Increase Resources (from Military Pay & Compensation Division (CG-1332)):
  1. Temporary BAH Rate Increase – Approved Locations
  2. Temporary BAH Rate Increase – Approved Locations – All Rates by Approved Locations
  3. Flow Chart – Temporary BAH Rate Increase
  4. Frequently Asked Questions (FAQs) – Temporary  BAH Rate Increase
  5. Procedures – Temporary BAH Rate Increase
  6. USCG Application - Temporary BAH Rate Increase Updated 29 Sep 2021

More Military Accounts Support news & announcements.

2021 Military Payroll Processing Schedule

2021 Military Payroll Processing Schedule (E-Mail ALSPO B/2020) (PDF)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.


Worksheets & Calculators

SPOs (and others) may find these worksheets helpful when auditing a member's pay:

 

 


Military Accounts Support News Updates

Dec. 15, 2020

Hardship Duty Pay-Restriction of Movement and other COVID-19 Pay and Allowances

ALCOAST 278/20 formally authorizes, as of 03 April 2020, HARDSHIP DUTY PAY-RESTRICTION OF MOVEMENT (HDP-ROM) and other temporary policy changes for several travel allowance, Food Service policy, and certain Special & Incentive (S&I) pays as part of the overall military effort to support our members and their families during the COVID-19 pandemic. The Pay and Personnel Center is now processing these claims in accordance with the following guidelines and procedures.

Dec. 14, 2020

New Basic Allowance for Subsistence (BAS) rates go into effect 01 JAN 2021. 

Monthly ENL-BAS rates increases $13.79 to $386.50; monthly OFF-BAS increases $9.50 to $266.50. 

Nov. 4, 2020

Yeoman in the Spotlight: Chief Petty Officer Richard DePascale

Our Deckplate Leader of the week Chief Petty Officer Richard DePascale, the Admin Chief of U.S. Coast Guard Training Center Cape May!

Nov. 3, 2020

PPC Customer/SPO Newsletter October 2020

The latest issue of the PPC Customer / SPO Newsletter is now available.

Oct. 30, 2020

Military members: Here’s why your paycheck looks different

Your pay this week may be different than what you expected. Don’t panic.

Oct. 21, 2020

Thrift Savings Plan Catch-up contributions will soon get easier

Starting in January 2021, we will make the catch-up process easier: if you’re turning 50 or older, you’ll no longer need to make two separate elections each year in order to take advantage of catch-up contributions.

Oct. 15, 2020

Distribution of Finalized DD-214

The implementation of electronic transmission of DD Form 214 data to the Defense Manpower Data Center (DMDC) is complete. The Veterans Administration, State Directors of Veterans Affairs, and the Department of Labor have access to DD Form 214 data. SPOs are not required to produce and distribute paper copies 3, 5, 6, 7, and 8. DMDC is the official distribution source of the Military Services authoritative and certified information for all periods of active duty that are completed on or after January 1, 2015.

Sept. 28, 2020

Credentialing your Coast Guard experience

Members planning to transition into a civilian job after serving, or simply looking to broaden professional opportunities, are in luck. Your experience in the Coast Guard has given you training and skills that you can put to work for you outside of the service.

Sept. 9, 2020

Open Season is Coming: Take the Time to Prepare Now

The annual period when TRICARE beneficiaries can enroll in or change health plans for the next year, is right around the corner. Take the time now to learn about your eligibility, fees, as well as health, dental, and vision plan options. Here are a few frequently asked questions and answers about open season so you'll be ready.

Sept. 8, 2020

Servicing Personnel Office Consolidation Update: SFO Galveston SPO Closed

The SPO located at SFO Galveston (008282) has been disestablished in DA. All records previously serviced by the SPO at SFO Galveston have been moved to Base NOLA SPO (042311).