It is the commanding officer’s responsibility to ensure that the ombudsman
is thoroughly oriented and prepared to begin carrying out his/her duties.
The CO should ensure that the ombudsman has the appropriate materials and
Before officially appointing an ombudsman, the CO must have a
completed Application to Volunteer as a Coast Guard Ombudsman, CG Form 6078
[Application Form CG-6078
] signed by the servicing HSWL Family Advocacy Specialist.
Commanding Officer Requirements
An ombudsman is considered an official Coast Guard volunteer and as such a
Command Meeting and Orientation
Once you have decided to appoint an ombudsman, you should schedule a command
meeting to complete required paperwork such as the volunteer agreement and
clarify roles and expectations. During the orientation meeting it is
recommended that the XO, CMC and command point of contact meet with the
newly appointed ombudsman as well. For a list of discussion topics click
here [Orientation Meeting].
COMDTINST 1750.4 (series) requires that the command ombudsman receives
adequate equipment, material, and funding support. Every unit with an
appointed ombudsman will establish a funding line item to support their
ombudsman program. Use of appropriated and non-appropriated funds is
authorized for this purpose. For reimbursement, the ombudsman must document
expenses and provide receipts as well as submit a
Claim for Reimbursement for Expenditures on Official Business, OF 1164. Ombudsmen must be acting in
an official capacity and reimbursements must be pre-approved by the command.
ITOs may be issued per
(series) and ombudsmen must have an
appointment letter. Additional Information on ITOs. The following items may be reimbursed:
- Child care, not to exceed local Child Development Center (CDC) rates.
- Mileage, Parking, Tolls, paid at current government reimbursement rate for
privately owned vehicles.
- Travel Expenses, incurred during participation in training, conferences
and other approved events, provided it was approved in advance and an ITO
was issued. Travel expenses will be paid in accordance with Joint Federal
The command may provide the following equipment to the ombudsman:
- Electronic equipment such as computer/Internet, etc.
- Use of administrative office equipment such as copier/fax, etc.
- Cell phone.
To ensure that a new ombudsman has all of the necessary information and
materials, it is helpful for the command to give the ombudsman a Welcome
Packet. The content of the Welcome Packet should include everything newly
appointed ombudsmen need to successfully carry out their duties and
responsibilities. The packet may be customized with command-specific
information but should include the following content.
Since ombudsmen are not permitted to access CGONE, USCG
commands may email unit roster information (i.e., dependent names,
addresses, and phone numbers) to their officially appointed ombudsman provided
they abide by the provisions cited in paragraph 5 of ALCOAST 549/13.
In addition to the appointment letter, DD-2793, and
CG-6078, it is
recommended that commands maintain a
DHS Non-Disclosure Agreement
on each officially appointed ombudsman. This form should be completed in its
Current Coast Guard Ombudsman Training and additional social media guides
does meet this training requirement. However, it is recommended ombudsmen
take the DHS Protecting Personal Information training (course # 810015) that
is available in the AUX LMS system.
If you have any questions, please feel free to contact your Area Regional
Ombudsman Coordinator, HSWL RP Ombudsman Coordinator.
Online Core Training must be completed within 30 days of receiving
notification of access. In addition, ombudsmen must attend Coast Guard
Ombudsman training within three months of appointment. Ombudsmen shall
contact their respective Health, Safety and Work-Life (HSWL) Regional
Practice (RP) Ombudsman Coordinator for training schedules.
A variety of training opportunities exist for Coast Guard Ombudsmen.
Training begins with the CO guidance. The Coast Guard Ombudsman Program
COMDTINST 1750.4 (series) and the Coast Guard Ombudsman Training
manual should be read by ombudsmen prior to taking on this volunteer role.
Ombudsman training is required of all ombudsmen. It provides information to
properly execute the duties required. Ombudsman training is approximately 16
hours long and includes:
- Program overview
- Ethical Standards
- Program Management
- Representing the Command
- Communications Link
- Resource and Referral
- Crisis Response
Ombudsman training is coordinated by the HSWL RP Ombudsman Coordinators and
is offered quarterly in various locations within each district. Commands are
authorized to issue ITOs for ombudsmen to attend training. Commands shall
work with the HSWL RP Ombudsman Coordinator to prepare the ITOs.
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