USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

FSMS WILL BE UNAVAILABLE 01 OCT 24 to 15 OCT 24

For further instructions please use: ALCGFINANCE 033/24 SUBJ: ENTERING AND RECORDING COMMITMENTS AND OBLIGATIONS DURING EARLY FY25 FSMS DOWNTIME > United States Coast Guard > Coast Guard Pay and Personnel News (uscg.mil)

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system. Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs. We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs. The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

Pay & Personnel News Updates from our Branches

Tag: enlisted

Sept. 23, 2024

ALCGENL 364/24 - ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 10-24

All Coast Guard Enlisted (ALCGENL 364/24) announces enlisted advancements effective 01 October 2024. There is a spreadsheet available on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience.

March 18, 2024

ALCGRSV 011/24 ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) 04-24

The following personnel may be advanced to the rating/paygrade indicated effective 1 April 2024 provided the requirements of Refs A-C are met:ALCGRSV 011/24

Sept. 1, 2023

MAY 2023 SERVICEWIDE EXAM CUTOFFS

ALCGENL 184/23 MAY 2023 SERVICEWIDE EXAM CUTOFFS

Sept. 1, 2023

2023 MASTER CHIEF ADVANCEMENT PANEL (MCAP) CUTOFFS

ALCGENL 183/23 2023 MASTER CHIEF ADVANCEMENT PANEL (MCAP) CUTOFFS

March 1, 2023

Update 4 - FY 23 Workforce Planning Team Results - Enlisted Monetary Interventions

ALCOAST 085/23 announces update 4 FY23 Workforce Planning Team Results - Enlisted Monetary Interventions.