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U. S. Coast Guard Pay & Personnel Center

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WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Pay & Personnel News Updates from our Branches
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Tag: TRICARE

Oct. 20, 2021

Are You Ready for Open Season? Don’t Forget to Update DEERS

We’re less than a month away from TRICARE Open Season. That means it’s time to start thinking about your and your family’s health care needs for next year. Are you planning to make changes to your TRICARE plan? Will you be enrolling in a new plan for the first time or staying in the plan you already have? Regardless of your situation, make sure you show up as eligible for TRICARE in the Defense Enrollment Eligibility Reporting System (DEERS).

Sept. 29, 2021

TRICARE Pharmacy Copayments to Increase in 2022

Do you get your prescription drugs through TRICARE Pharmacy Home Delivery or at a TRICARE retail network pharmacy? If so, you'll pay anywhere from $1 to $8 more in copayments starting Jan. 1. These costs changes won't affect all beneficiaries.

Sept. 17, 2021

TRICARE Health Matters Newsletter, Issue 3 2021

Catch up on the latest TRICARE news with this quarterly newsletter. Some of the articles you can read include: TRICARE Open Season Begins Nov. 8; Prepare Now for 2022 Enrollment Changes How TRICARE Works When You Have Other Health Insurance Manage Your Prescriptions Using the Express Scripts Mobile App How TRICARE Prime and TRICARE Select Differ Download the latest East Region or West Region newsletter at www.tricare.mil/publications.

Sept. 16, 2021

Plan Ahead for Disasters With TRICARE

This year, we've seen the devastating effects of hurricanes, floods, snowstorms, and wildfires both in the U.S. and overseas. It's a stark reminder that natural disasters can happen anytime and anywhere. Planning ahead and staying informed can help keep you and your family safe.

Sept. 7, 2021

Take Advantage of New Resources Through the TRICARE Overseas Program

Did you know the TRICARE Overseas Program made changes on Sept. 1 to improve your patient experience? You now have access to a wide range of new resources to help you get the care you need. Here's a closer look at what's changed and how it can help you and your family.

Aug. 17, 2021

TRICARE Dental Program Newsletter - Issue 3, 2021

This newsletter is for TRICARE beneficiaries who have dental coverage through the TRICARE Dental Program. In this issue, you can learn about dental safety procedures in place to protect you from COVID-19, changes to your TDP annual maximum, tips to keep your gums and teeth healthy, and more.

Aug. 5, 2021

Explore TRICARE Coverage Options for Your College Student

Is your son or daughter heading off to college this fall? If so, congratulations. As your child prepares for college, you may have questions about how it affects their TRICARE coverage. Here are some answers that may help.

July 29, 2021

Got TRICARE Dental Program Coverage Questions? Here’s a Brochure for You

Are you looking for dental coverage for you and your family? If so, the TRICARE Dental Program (TDP) may be able to help. The TDP is for active duty family members, as well as National Guard and Reserve members and their families.

July 23, 2021

Does your Uniformed Services Identification (USID) card expire soon?

The DoD is providing extending the expiration date for some Uniformed Services Identification (USID) cards.

July 20, 2021

PCS and TRICARE

Are you moving away this summer? If so, you aren't alone. Summer is a time of transition for military families with permanent change of station (PCS) orders, which means adjusting to new surroundings and new people. Whether you're moving to another state or relocating overseas, there are important steps you need to take to ensure a smooth PCS move.

July 13, 2021

TRICARE and Marriage: What to Do When Getting Married

It's a big moment when you say "I do." It's also important for your family health coverage. Spouses of service members are eligible for TRICARE coverage. And getting married is a TRICARE Qualifying Life Event (QLE). So, what does this mean and what steps do you need to take?

June 21, 2021

Retiring from Active Duty? You Need This TRICARE Brochure

When you retire from active duty, you experience a major life change. Some parts of your TRICARE coverage will also change. Wouldn't it be helpful if you had a resource you could download? Check out the TRICARE Retiring from Active Duty Brochure for information you need to know.

June 7, 2021

TRICARE Health Coverage Options for Young Adults

Is your child graduating from college this year? Or, are they a recent graduate? This is typically a time of transitions, whether to a new job, home, or city. It's also a time for many new graduates to transition to their own independent health care coverage. If your child is one of them, TRICARE Young Adult is one of several health care coverage options that may fit their needs.

May 27, 2021

Eligible for TRICARE For Life? What This Means for Your Family’s Coverage

Will you be turning age 65 this year? Your TRICARE For Life (TFL) coverage begins on the first day you have both Medicare Part A and Part B. Here's a look at what you need to know about TFL and what happens to your family's TRICARE coverage once you become eligible for TFL benefits.

May 24, 2021

Available Now: Download Your Region's TRICARE Health Matters Newsletter Today!

Download the latest East Region or West Region newsletter at www.tricare.mil/publications.