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U. S. Coast Guard Pay & Personnel Center
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Saturday, March 25, 2023, from 0600 (EST) until Tuesday, March 28, 2023, at 0600 (EST). This outage is necessary for an upgrade and modernization to Direct Access. For more information see ALCOAST 057/23.
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site. Click to subscribe
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2200 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
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Nov. 17, 2022
Keeping Your DEERS Info Current
Is your information still current in the Defense Enrollment Eligibility Reporting System (DEERS)? If you’re unsure, now is a good time to check. Whether you plan to enroll in a new health plan during TRICARE Open Season or stay in your same plan, showing up as TRICARE-eligible in DEERS is necessary.
Nov. 7, 2022
Preview 2023 TRICARE Health Plan Costs
Depending on your TRICARE plan, you may see changes to your costs, including enrollment fees, premiums, cost-shares, and copayments next year. Check out the 2023 costs for TRICARE health plans.
Oct. 6, 2022
Five Reasons to Switch to TRICARE Pharmacy Home Delivery
Want your prescriptions delivered to your front door? TRICARE Pharmacy Home Delivery can help. Take a minute to see how getting your prescription drugs delivered may be right for you.
Sept. 27, 2022
Seeking Mental Health Services? Learn What TRICARE Covers
If left untreated, mental health challenges could affect your physical health. TRICARE covers a variety of mental health services to help you get care so you can stay balanced, in both mind and body.
Sept. 21, 2022
How Divorce Impacts Your TRICARE Benefits
Thinking about your TRICARE benefits may be the last thought on your mind during a divorce, but it's something you must consider. It’s important you understand how your TRICARE coverage may change for you, your children, and your ex-spouse.
Aug. 30, 2022
Make Sure You Understand Recent TRICARE Telehealth Policy Changes
At the start of the COVID-19 pandemic, the Defense Health Agency (DHA) made several temporary updates to the TRICARE benefit regarding telehealth. The DHA recently updated these telehealth policies.
Aug. 26, 2022
TRICARE Helps You Stay On Top of Preventive Health Care
Preventive health checkups can help prevent health problems before they start. They can also help in the detection of conditions that you may be at risk for. TRICARE covers many types of preventive health care exams and screenings.
Aug. 25, 2022
TRICARE Dental Program Health Matters Newsletter Issue 3 | 2022
Do you know all the tricks for protecting your teeth and gums? What happens to your dental benefits when you move? In this newsletter, you'll find the answers to these questions and more information about your TRICARE Dental Program (TDP) benefit. Some of the articles include: When Should You Start Dental Care for Your Young Child? Have Questions? Check Out These Dental Resources for Answers Why You Shouldn't Fear a Root Canal You can download the latest TDP newsletter at www.tricare.mil/publications/newsletters.
Aug. 10, 2022
Retiring From National Guard or Reserve? Know Your TRICARE Options
Are you thinking about retiring from the National Guard or Reserve? Since your TRICARE health plan options change as you age, it's important to understand the plans you and your family members may be eligible for at each stage of your retirement years.
July 28, 2022
Have TRICARE For Life Costs Questions? Find Answers Here
A good understanding of how Medicare and TRICARE For Life (TFL) work together is important. Here are Q&As to help you better understand the costs associated with TFL. Read the article to learn more
July 12, 2022
TRICARE - 7 Questions to Help You With Your Next PCS Move
Will you be embarking on a permanent change of station (PCS) this summer? Whether you’re moving stateside or overseas, your TRICARE coverage will move with you. Here are seven questions to think about, so you can stay a step ahead of your move.
June 2, 2022
How to Use TRICARE and Other Health Insurance at the Pharmacy
Do you have other insurance in addition to the TRICARE? TRICARE calls this other health insurance (OHI). Some OHI includes a prescription drug benefit that can be used with the TRICARE Pharmacy Program.
May 31, 2022
TRICARE Fact Sheet Helps You Find Your Right Dental Plan
Check out the TRICARE Dental Options Fact Sheet to learn about dental options for you and your family. TRICARE dental options are separate from TRICARE health care options. Depending on your beneficiary category, you'll be eligible for different dental programs.
April 15, 2022
Do You Need All 4 Parts of Medicare for TRICARE For Life?
Do you have Medicare, or will soon be eligible to enroll? Medicare has four parts: A, B, C, and D. It's important that you understand how each part differs and which parts you'll need for TRICARE For Life.
July 29, 2021
Got TRICARE Dental Program Coverage Questions? Here’s a Brochure for You
Are you looking for dental coverage for you and your family? If so, the TRICARE Dental Program (TDP) may be able to help. The TDP is for active duty family members, as well as National Guard and Reserve members and their families.
Oct. 1, 2020
Plan Now: TRICARE Select Enrollment Fees for Group A Retirees Coming January 2021
Did you hear the news about TRICARE Select enrollment fees? TRICARE Select Group A retirees must begin paying enrollment fees to maintain health coverage starting on Jan. 1, 2021. TRICARE Select is the name of the plan that replaced the former TRICARE Standard and TRICARE Extra programs in 2018.
May 8, 2020
A Friendly Reminder: Keep Your DEERS Info Updated
Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.
Jan. 24, 2020
Don't Forget to Update DEERS
Make sure that your records in the Defense Enrollment Eligibility Reporting System (DEERS) are up to date with your latest life events.
Dec. 9, 2019
Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region
The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.
Sept. 23, 2019
TRICARE Dental and Medical: Separate Programs, Separate Enrollments
Not sure if you have dental coverage? Did you enroll in a dental plan? Your TRICARE dental and medical benefits are separate benefits. To gain coverage, you need to enroll in a dental plan and health care plan separately.
Sept. 20, 2019
In Case You Missed It | TRICARE West Region e-Updates September 2019
2020 TRICARE Open Season; What to do After Receiving Emergency Care; Rate Update for Premium-Based Plans; Don't Forget to Update the Defense Enrollment Eligibility Reporting System (DEERS); DoD Self-Service Logon for Secure Portal Access; Back-to-School Preventive Health Care; Electronic Health Records Update; Be Prepared for a Natural Disaster; Vitamin D Deficiency; How Healthy Are You?
June 14, 2019
TRICARE Extended Care Health Option Helps Families with Special Needs
Do you have a family member with special needs? Do they need health care services beyond those covered by their current TRICARE health plan? The TRICARE Extended Care Health Option (ECHO) may be right for them. ECHO provides supplemental health care coverage for active duty family members with a qualifying mental or physical disability.
June 12, 2019
Moving Away to College May Change Your Child's TRICARE Options
Is your student heading away to college this fall? TRICARE coverage of eligible dependents extends to college students. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event (QLE). If this QLE applies to your student, you have 90 days from the date of the address change to change his or her TRICARE Prime or TRICARE Select health plan.
May 29, 2019
Your Child Transitioning to Adulthood with TRICARE Young Adult
Did your child graduate from college, but hasn't yet launched a career? Not to worry, TRICARE may still be available to provide health care coverage. A change in family composition, like when your child becomes an adult, is a TRICARE Qualifying Life Event. After your child turns age 21, they're no longer eligible for regular TRICARE.
May 9, 2019
A Change of Address May Mean New TRICARE Health Options
Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.