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U. S. Coast Guard Pay & Personnel Center
PPC Telephone System Outage
We are experiencing intermittent issues with our telephone system. If you call and immediately receive a busy signal, contact us by e-mail to PPC-DG-CustomerCare@uscg.mil.
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
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Nov. 16, 2022
2022 IRS Forms W-2 and 1095-C Information
2022 IRS tax forms W-2 (Wage and Tax Statement) and 1095-C (Employer-Provided Health Insurance Offer and Coverage) will be mailed no later than 31 Jan 2023 to the member's mailing address listed in Direct Access. Members will also be able to download their tax forms from Direct Access. Those who have opted out of receiving paper copies will not receive a paper copy in the mail.
May 23, 2022
Additional Information Required When Submitting Trouble Tickets for Tax Issues
Attach a copy of the member's current IRS form W-4 to all trouble tickets for tax issues.
In order to determine if there are any programming problems or if DA is calculating taxes correctly, a copy of members W-4 is required. This is based on the guidance provided by IRS in Publication 15-T. There are certain areas that are only filled out on the actual W-4 that is needed information in order for us to calculate what system should be doing.
Jan. 21, 2022
Coast Guard Support Offers Online Tax Filing & Consultation
Coast Guard personnel, employees, and their dependent family members my file their federal and state taxes online for free.
Jan. 11, 2022
Indiana to Phase Out State Income Tax on Military Retirement Pensions and Survivor Benefits by 2022
Indiana House Enrolled Act 1010 will phase in a full income tax exemption for military retirement pensions over four years (2019, 2020, 2021, and 2022).
Nebraska to Exempt Military Retired Pay from State Income Tax Beginning in 2022
On 26 May 2021, Nebraska Governor Pete Ricketts signed Legislative Bill (LB) 387 into law, allowing 100% of military retirement pay to be exempted from Nebraska income tax starting January 1, 2022.
Utah Ends Tax on Military Retirement Pay
This story was published March 17, 2021, on Military.com, and republished here with permission from Military.com and the author Jim Absher. The state of Utah has become the latest to stop taxing military retired pay. On March 11, 2021, Gov. Spencer J. Cox signed Senate Bill 11 into law, providing an average annual tax savings to military retirees and their survivors of $1,315, according to the state’s budget office.
North Carolina Eliminates Tax on Military Pension Income
Per NC Senate Bill 105, Section 42.1A(a), North Carolina allows residents to deduct amounts received from their gross income for retirement pay (for those who served at least 20 years or were medically retired) and/or payments received under the Survivor Benefit Plan.
Arizona Exempts Military Retired Pay from State Income Tax
Military Pension Subtraction: For 2021 the subtraction for benefits, annuities and pensions as retired or retainer pay of the uniforms services has increased from a maximum of $3,500 to 100% of the amount received during 2021. This means that benefits, annuities and pensions as retired or retainer pay of the uniformed services are no longer taxable in Arizona.
Dec. 30, 2021
Corrected 2020 OASDI Tax Deferral IRS Form W-2C Available in Direct Access
Per IRS guidance, if you had only one employer during 2020 and your Form W-2c (Corrected Wages and Tax Statement) for 2020 only shows a correction to box 4 to account for employee Social Security tax that was deferred in 2020 and withheld in 2021 pursuant to IRS Notice 2020-65, no further steps are required.
Dec. 7, 2020
2020 IRS Forms W-2 and 1095C Information
ALCGPSC message 139/20 provides information on the availability of IRS Forms W-2 (Wage and Tax
Statement) and 1095-C (Employer-Provided Health Insurance Offer and Coverage) for the 2020 tax year.
April 3, 2020
Retirees/Annuitants/FSPA Payees Change your Federal Income Tax Withholding or Additional Withholding:
Do not use IRS W-4P (Withholding Certificate for Pension or Annuity Payments). Direct Access is configured to withhold federal income tax based on the information from the IRS W-4. Beginning on April 1, 2020, if you provide your information on a W-4P form, you will be asked to complete a W-4 instead so that the system will be able to recognize your request
May 3, 2019
The Tax Cuts and Jobs Act Changed the Way Tax is Calculated.
The IRS encourages everyone to perform a “paycheck checkup” to see if you have the right amount of tax withheld for your personal situation.
Feb. 21, 2019
Servicemembers Civil Relief Act (SCRA) Changes for Spouses of Military Personnel
The Servicemembers Civil Relief Act (SCRA) now offers spouses of servicemembers the option of electing to use the same residence as the servicemember for purposes of taxation under certain circumstances.