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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

 

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Sept. 30, 2021

PPC Customer / SPO Newsletter (3rd Quarter, CY2021)

Issue 05/21 (July, August and September, 2021) of the PPC Customer Newsletter is now available.

Sept. 17, 2021

TRICARE Health Matters Newsletter, Issue 3 2021

Catch up on the latest TRICARE news with this quarterly newsletter. Some of the articles you can read include: TRICARE Open Season Begins Nov. 8; Prepare Now for 2022 Enrollment Changes How TRICARE Works When You Have Other Health Insurance Manage Your Prescriptions Using the Express Scripts Mobile App How TRICARE Prime and TRICARE Select Differ Download the latest East Region or West Region newsletter at www.tricare.mil/publications.

May 24, 2021

Available Now: Download Your Region's TRICARE Health Matters Newsletter Today!

Download the latest East Region or West Region newsletter at www.tricare.mil/publications.

May 4, 2021

The Long Blue Line Spring 2021 - Retiree Newsletter

The Spring edition of The Long Blue Line is now available.

April 1, 2021

PPC Customer Newsletter / Servicing Personnel Office Newsletter

Issue 03/21 (March) of the PPC Customer Newsletter is now available.

Feb. 2, 2021

PPC Customer Newsletter / Servicing Personnel Office Newsletter

Issue 01/21 (January) of the PPC Customer Newsletter is now available.

Nov. 3, 2020

The Long Blue Line - Fall Issue of the Retiree Newsletter

​The Fall 2020 issue of the Long Blue Line/Retiree Newsletter is now available at https://www.longblueline.org/​