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U. S. Coast Guard Pay & Personnel Center

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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Friday, December 2, 2022 at 21:00 (CST) until Saturday, December 3, 2022, at 01:00 (CST). This outage is necessary for system and server maintenance. 

Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
Results:
Tag: Tricare for Life

Oct. 6, 2022

Five Reasons to Switch to TRICARE Pharmacy Home Delivery

Want your prescriptions delivered to your front door? TRICARE Pharmacy Home Delivery can help. Take a minute to see how getting your prescription drugs delivered may be right for you.

Sept. 27, 2022

Seeking Mental Health Services? Learn What TRICARE Covers

If left untreated, mental health challenges could affect your physical health. TRICARE covers a variety of mental health services to help you get care so you can stay balanced, in both mind and body.

July 28, 2022

Have TRICARE For Life Costs Questions? Find Answers Here

A good understanding of how Medicare and TRICARE For Life (TFL) work together is important. Here are Q&As to help you better understand the costs associated with TFL. Read the article to learn more

April 15, 2022

Do You Need All 4 Parts of Medicare for TRICARE For Life?

Do you have Medicare, or will soon be eligible to enroll? Medicare has four parts: A, B, C, and D. It's important that you understand how each part differs and which parts you'll need for TRICARE For Life.

March 2, 2022

Is my prescription covered? Check out the TRICARE Formulary search tool

Make sure your prescription is covered by using the TRICARE Formulary Search Tool on the Express Scripts website before you go to the pharmacy.

Feb. 16, 2022

Is Your DEERS Information Up to Date?

When is the last time you checked to see if your information in the Defense Enrollment Eligibility Reporting System (DEERS) is up to date? If it's been a while, take time to log in to DEERS and review your information. Inaccurate information in the DEERS database could prevent you from being able to use your TRICARE benefits properly.

Jan. 25, 2022

What Will You Pay? Check TRICARE Cost Resource

Have questions about health care, pharmacy, or dental costs? You should check out the TRICARE Costs and Fees 2022 Fact Sheet. This resource provides an overview of most of your costs and fees for TRICARE health plans, the TRICARE Pharmacy Program, and the TRICARE Dental Program Read the article to learn more.

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