U. S. Coast Guard Pay & Personnel Center
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2000 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
(785) 339-3780
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
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milConnect
May 23, 2022
Additional Information Required When Submitting Trouble Tickets for Tax Issues
Attach a copy of the member's current IRS form W-4 to all trouble tickets for tax issues. In order to determine if there are any programming problems or if DA is calculating taxes correctly, a copy of members W-4 is required. This is based on the guidance provided by IRS in Publication 15-T. There are certain areas that are only filled out on the actual W-4 that is needed information in order for us to calculate what system should be doing.
Feb. 11, 2022
Issue With Tax Data on Direct Access Payslips for January, February, and March
2022 FSMS payslip improvement testing for January, February and March will show partially configured tax, allotment, and deduction data.
