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U. S. Coast Guard Pay & Personnel Center

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PPC Telephone System Outage

We are experiencing intermittent issues with our telephone system. If you call and immediately receive a busy signal, contact us by e-mail to PPC-DG-CustomerCare@uscg.mil.

Direct-Access Planned Maintenance Outage

Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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Customer CarePPC-DG-CustomerCare@uscg.mil

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Pay & Personnel News Updates from our Branches
Results:
Tag: Orders

Oct. 25, 2022

PCS Travel POET Guidance for Orders Issued in FY 2022

PCS orders that were issued in FY22 shall use the FY22 POET funding that was assigned to the orders set. This rule applies regardless of when the actual travel occurs for the member.

Oct. 5, 2022

Financial Systems Modernization Solution (FSMS) Incident Management Team Update

On 14 MAR 2022, the Commandant stood up the FSMS Transition Incident Command (IC) to lead and integrate efforts to develop and implement solutions to the challenges related to FSMS transition. This is the team's latest status update.

Sept. 29, 2022

ALCGFINANCE 040/22, Entering and Recoding Commitments and Obligations During Early FY23 FSMS Downtime

This message provides guidance for creating and tracking financial obligations during the upcoming FSMS outage.

Sept. 27, 2022

ALCOAST 360/22, E-Gov Travel System (ETS) Implementation Update Four

This ALCOAST provides guidance for ETS use in preparation for FY23 and required actions for users and approvers.

Sept. 14, 2022

ETQC Training Advisory 008-22, Processing FY23 C School, A School and Accession Course TDY Orders

The successful implementation of practices discussed in reference (a), eliminated the challenges members were experiencing with Direct Access (DA) generated training administration system (TAS) orders. Due to this success, FORCECOM will continue the practice of permitting local units to manage the administration of FY23 "C" school TDY orders to include initiation of the authorization, funds certification, and AO approval. Maintaining uniformity in FORCECOM business processes, at the start of FY23, these instructions will also apply to both Accession (e.g. DCO, OCS, DEPOT) and “A” school TDY orders. These instructions do not apply to PCS orders to the subject schools.

Jan. 20, 2022

Direct Access Orders Outage Status Update

Access to Reserve Orders (FSMS) will be available from 0900 to 1900 on Friday, January 21. Please note there will be a new DA menu item on the Reserve Administration pagelet to access these orders. The link title is: FSMS Reserve Orders. Access to other types of DA generated orders (PCS, Retirement, Separations, etc.) will not be restored until January 26. This lockdown is necessary to support the deployment of FSMS. During this period of read-only availability, all FY22 orders will be converted to utilize FSMS accounting data. This applies to all Direct Access orders types: ETQC, PCS, separations, and reserve orders. Units may issue orders via memorandum to authorize travel in urgent and emergency situations.

Sept. 27, 2019

Travel Object Class Codes (OCCs) Additions and Updates

The Coast Guard Finance Center has added ten new Travel Object Class Codes and updated several others. These new and updated Object Class Codes are effective immediately.

June 22, 2019

Direct Access Orders Integration Process

The Orders Integration Process explained.

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